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Anonymous
(Unregistered)Tue 17-Mar-09 19:18:53
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Minimum contracts


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I signed up for virgin media broadband in september last year. As part of the deal I am only paying £21/month for the first 6 months. After that it goes up to £30. I still think that's very good value for a 20 mbit connection. I believe the contact is for 18 months.

I have been very happy with the service. I consider myself a very heavy downloader (100s of gbs per month) but even when they cap the line at busy times I have never seen less that 5 mbit... BT used to cap me at 50k!!

Anyway, our landlord has informed us he wants to sell the flat so we will be moving out in August... Well before the 18 month contract expires. Do you know can I expect to have to pay a fee for leaving early, or will I be obliged to pay £30 a month for the remainder of the contract - even if I no longer live in the flat!

Thanks
Standard User deleted
(deleted) Tue 17-Mar-09 19:36:57
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Re: Minimum contracts


[re: Anonymous] [link to this post]
 
In reply to a post by Anonymous:
I signed up for virgin media broadband in september last year. As part of the deal I am only paying £21/month for the first 6 months. After that it goes up to £30. I still think that's very good value for a 20 mbit connection. I believe the contact is for 18 months.

I have been very happy with the service. I consider myself a very heavy downloader (100s of gbs per month) but even when they cap the line at busy times I have never seen less that 5 mbit... BT used to cap me at 50k!!

Anyway, our landlord has informed us he wants to sell the flat so we will be moving out in August... Well before the 18 month contract expires. Do you know can I expect to have to pay a fee for leaving early, or will I be obliged to pay £30 a month for the remainder of the contract - even if I no longer live in the flat!

Thanks


6 months rental contract and you take on an 18 month internet contract and you only ask this question at the end of the tenancy? Really, people in rental ought to reject internet contracts which don't go with a 6 month Assured Shorthold Tenancy - and tell the ISP's why. With increasing people going into rental, perhaps this would nudge the companies into offering a contract compatible with renting.

You could see if they will let you transfer to new premises.
Standard User veryteknical
(newbie) Tue 17-Mar-09 20:07:45
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Re: Minimum contracts


[re: Anonymous] [link to this post]
 
As far as I'm aware, all Virgin contracts are 12 months long.
I've never heard of an 18month contract on Virgin.

So if you are moving out in August, you will only have to pay an extra month after you move.


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