slow speeds in evening on unlimted with vivaciti

can anyone help my slow drops in the evening to less then a meg?

Any1 eles having this prob?


here my stats and a speedtest

ADSL Link Downstream Upstream
Connection Speed 12691 kbps 859 kbps
Line Attenuation 26.5 db 15.0 db
Noise Margin 12.1 db 8.0 db


http://www.speedtest.net/result/548230067.png

http://www.speedtest.net/result/548227315.png

I'd guess that was congestion caused by too many other users during those periods. It might be useful to know your exchange.

witham essex


the speeds have gone up a bit again now. its happens between the hras of 4 till 10?

In reply to a post by Anonymous:

witham essex


the speeds have gone up a bit again now. its happens between the hras of 4 till 10?

4pm to 10pm is peak time. That's when congestion is most likely to show up because everyone and their dog is online. It's one of the key ISP quality indicators. Some ISPs (like Be Unlimited that I have) almost never show any change in speed. Tbh that's pretty exeptional in a residential ISP. A slight speed drop (maybe 10%) would be considered normal and up to 20% wouldn't surprise me.

Hi,
It's not congestion as we have other customers on the same service at the same exchange, we do have an open ticket and have spoken to the customer, we have also called a few other customers on the same exchange to see if they are having the same issues and none of them do. The other thing with this customers fault is the latency goes up at about the same time, it does look like congestion but we would expect others on the same exchange to report the same issues. Very odd! This is our with the carriers at the moment.

i dont think it is congestion as congestion only happens in peak times just done a speed test at 09:25am and my speed aint gone bk up at all.



http://www.speedtest.net/result/548765095.png

http://www.thinkbroadband.com/speedtest/results/id/1...

In reply to a post by vivaciti:

Hi,
It's not congestion as we have other customers on the same service at the same exchange, we do have an open ticket and have spoken to the customer, we have also called a few other customers on the same exchange to see if they are having the same issues and none of them do. The other thing with this customers fault is the latency goes up at about the same time, it does look like congestion but we would expect others on the same exchange to report the same issues. Very odd! This is our with the carriers at the moment.

Ah, yeah - doesn't sound like congestion then. If it's not affecting other customers then it is rather odd. Does the modem resync? If it does then one option might be to try DMT if their modem is compatible:

http://dmt.mhilfe.de/

If you have SRA on your systems then it would lend credence to that. Otherwise if there's no resyncing I would wonder how long a modem will hold on before giving up. If it's tenacious perhaps it'll put up with a lot of errors instead?

System Up Time 13:48:06
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 7960109 12095246 0 19724 33763 13:47:06
LAN 10M/100M 4775 0 0 9 0 13:47:58
WLAN 11M/54M 12049874 7967646 0 40950 21987 13:47:51


ADSL Link Downstream Upstream
Connection Speed 14551 kbps 846 kbps
Line Attenuation 26.5 db 15.5 db
Noise Margin 10.1 db 8.1 db

Are you doing the speed test over a wired or wireless link? If wireless, perhaps there are other users on the same channel at those times.

both 2nite the speed is back up again

http://www.speedtest.net/result/549124881.png