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Hi there
Hoping someone can help me, probably a really simple question, but I know nothing about broadband...so here goes...
I have AOL braodband, Netgear router and Belkin N1 wireless adapter for my PC. Router is downstairs near phone connection, PC is upstairs and opposite end of house....
Internet connection is slow and clunky...but I don't know if this is simply down to where we live or due to the set up I have in place.
Signal strength usually reads as low or very low. Never get good or better...Current speed 54 mbps...2 minutes ago, this was 24.0
Have a Dell laptop with built in wireless which seems to run much more quickly in same part of the house...
Deal with AOL about the expire but don't know if changing provider will make any difference.
Have just done a speedtest - came back with results of 2152 kbps download speed and 312 kbps upload...not that this might have anything to do with anything!
Any advice would be appreciated as to what I could do...
Thanks in anticipation.
Jules
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The first thing is to find and post your line stats.
See http://www.dslzoneuk.net/adsl_line_stats.php
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Ok thanks! Will do it later and post results - thank you.
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I'll second the need for router stats but from what you have said about the distance you are from the router and the low signal strength then that certainly won't be helping matters. Wireless is a convenience but often a convenience that you pay for with poor performance.
If you can't fix it with a hammer you've got an electrical problem.
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Why are you using a "N" adaptor? (And a USB one at that). Are you using the very latest drivers?
I presume your router is "G"?
Your laptop is very likely "G".
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Ok - here's the stats:
http://192.168.0.1/setup.cgi?next_file=stattbl.htm
Not sure what they mean (in case link doesn't work it's a Netgear DG834G v3)
Why a N adaptor...um, thought it was the most 'powerful' ..previously used a G when PC was closer to router, but upgraded to N1 MIMO when I moved it further away... Why USB...no idea... (said I knew nothing!)
No idea what laptop has but it was bought brand new 6 months ago - Dell Studio 17...
Hope this helps...
Thanks again.
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You'll need to cut and paste the result of what that link shows you (the link is only valid from your computer).
For instance I get
ADSL Link Downstream Upstream
Connection Speed 8188 kbps 1127 kbps
Line Attenuation 20 db 4 db
Noise Margin 14 db 6 db
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In reply to a post by Anonymous:
A wireless link is only as strong as the weakest link in the chain; in your case the "G" router.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg BB
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..................... (in case link doesn't work it's a Netgear DG834G v3
You're right it doesn't work for the rest of us  
Try this then copy and paste the results as previously suggested by john2007
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The link the OP gave will work for him (I used it to get the stats for my DG834Gv3).
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Here we go for the stats:
System Up Time 01:35:49
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoE 15297 19130 0 572 2893 01:35:09
LAN 10M/100M 759 0 0 60 0 01:35:45
WLAN 11M/54M 19225 16182 0 2930 631 01:35:36
ADSL Link Downstream Upstream
Connection Speed 7552 kbps 448 kbps
Line Attenuation 43 db 12 db
Noise Margin 9 db 24 db
As you can imagine, this all means a lot to me (not!) but hopefully you clever folk have an idea what it's about... Thanks for bearing with me on this one....
Jules
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What sort of router should I be considering? Thanks.
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Post deleted by Stevenage_Neil
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In reply to a post by Anonymous:
Your G router is sufficient; you just didn't need an N adapter.
Unless you plan to transfer lots of stuff between a local network of computers. In which case an N router may be useful.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg BB
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The 7552 kbps shows the speed between the exchange and you. That should result in you being able to download at 6000 kbps (thousand bits per second).
You need to establish where the slow down occurs. For instance if you do a wireless speed test and then a wired speed test and the wireless is much slower than wired you can be confident that your wireless network is the problem.
A wired speed test will require you to use a cable between your PC and the router. If you haven't got a long enough cable you'll have to move a PC downstairs temporarily.
If the wireless connection is the problem you may find that homeplugs are a solution (these use the mains as a cable).
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Try forcing tne N wireless card down to the b/g only mode.
Some netgears supported a turbo 108Mbps, which the N card may be attempting to use, or there is some incompatability between the two. Forcing G mode may make your N card run in a more compatible mode.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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OK - thanks for that - will do a wired speed test later and see what it comes up with...Will post results for you to translate into language I understand 
Thanks again, really appreciate this.
Jules
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The link the OP gave will work for him
That's good but no reason to think it wouldn't.
(I used it to get the stats for my DG834Gv3)
Fair point, as long as the router in use is a DG834Gv3 I presume?
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Yes, we both use a DG834Gv3.
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