Xilo speed issues

Recently signed up to Xilo and mostly happy with the service I like the usage graphs they have

My router stats are:

DSL Status: UP
DSL Modulation Mode: GDMT
DSL Path Mode: FAST
Downstream Rate: 8128 Kbps
Upstream Rate: 832 Kbps
Downstream Margin: 12 db
Upstream Margin: 12 db
Downstream Line Attenuation: 29
Upstream Line Attenuation: 16
Downstream Transmit Power: 0
Upstream Transmit Power: 0

don't know why it is saying 0 for the last two - it is a Linksys WAG354G

I am on the Office 40 package (I think this means the connection is through Enta rather than C&W)

Speeds - sometimes I get the full 8 mbit download speed - other times like it is slower (i.e. 248.94Kbps yesterday ) - I am downloading from the same ftp server as I got full speed from before

Does the line need a certain amount of time to stabilise?
Are the speed fluctuations just due to load at the entanet node?

right now on a few files the speed is varying:
120.72Kbps
345.71Kbps
215.76Kbps
176.89Kbps

it does go up at times i.e.: 434.65Kbps

but when O2 weren't throttling I would hit full line speed most of the time

(this is from a friend's 100mbit server in the Netherlands that no-one else is using bandwidth from right now)

they say they don't throttle and I assume it is just congestion but considering I am paying nearly £30 for it I think it should be better

Xilo/Uno don't supply Enta services, they use Murphx/Daisy Wholesale

what does http://speedtester.bt.com/ have to say for itself, if it's in the mood to work ? IP profile might be interesting.

In reply to a post by vivaciti:

Xilo/Uno don't supply Enta services, they use Murphx/Daisy Wholesale

sorry my mistake

In reply to a post by yarwell:

what does http://speedtester.bt.com/ have to say for itself, if it's in the mood to work ? IP profile might be interesting.

I used speedtest.net earlier in the week it was showing about 8mbit

Yesterday it showed about 2 mbit

This morning about 1.5Mbit

Now the speed has just picked up a bit and I have tried your link Download Speed
5984 Kbps

0 Kbps 7150 Kbps
Max Achievable Speed

Download speedachieved during the test was - 5984 Kbps
For your connection, the acceptable range of speeds is 1200-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 832 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps

speedtest is giving me about 7mbit atm and downloads are going at that speed too - I'll try it again when it is being slow

about 90% of maximum speed at a fairly busy residential time then.

Post deleted by RandomJointer

Edited by deleted (Mon 07-Feb-11 22:56:30)

In reply to a post by Q87:

I'll try it again when it is being slow

10 minutes ago it was going fast: 700.5 Mbytes/13:51(s)/843.20Kbps

then it slowed down to about 60Kbps (another file from the same server)

Ran speedtest: speedtest

BT site:

Download speedachieved during the test was - 1269 Kbps
For your connection, the acceptable range of speeds is 1200-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 832 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps

Sometimes it is a perfect connection - then at other times it slows to a crawl (very annoying as it makes my RDC connections lag)

I did receive an email from them asking how things are - I think I;ll keep a log of things and then show them

This, from the outside, looks like a congested VP.

If you can keep a note of the date/time the test was run, as well as just the throughput result, we'll get a performance fault raised and see what we can find out.

BT may require a little prodding as the rate is above what they class as acceptable (1200k), but not by much.

Do let us know though once you have a few results from the morning, afternoon and evening so that we can try and identify a trend.

Matt

Edited by uno (Sun 13-Feb-11 14:36:08)

ok thanks

just ran one now:
[IMG]http://www.speedtest.net/result/1156169691.png[/IMG]

Download speedachieved during the test was - 2408 Kbps
For your connection, the acceptable range of speeds is 1200-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 832 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps

will run some more during the week:

Download Speed
1184 Kbps

0 Kbps 7150 Kbps
Max Achievable Speed

Download speedachieved during the test was - 1184 Kbps
For your connection, the acceptable range of speeds is 1200-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 832 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps

http://www.speedtest.net/result/1159791875.png

Download speedachieved during the test was - 1184 Kbps
For your connection, the acceptable range of speeds is 1200-7150 Kbps.

did it ask you to run the next test as it fell below 1200 ?

And have you raised this to us yet??

Matt

In reply to a post by yarwell:

did it ask you to run the next test as it fell below 1200 ?

no

In reply to a post by uno:

And have you raised this to us yet??

Matt

not yet - haven't been at home much this week - will run some more tests over the next few days then submit a ticket

edit:

Download Speed
1654 Kbps

0 Kbps 7150 Kbps
Max Achievable Speed

Download speedachieved during the test was - 1654 Kbps
For your connection, the acceptable range of speeds is 1200-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 832 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps

Edited by deleted (Thu 17-Feb-11 22:00:06)

Test1 comprises of Best Effort Test: -provides background information.

Download Speed
1697 Kbps

0 Kbps 7150 Kbps
Max Achievable Speed

Download speedachieved during the test was - 1697 Kbps
For your connection, the acceptable range of speeds is 1200-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 832 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps

at 6am on a sunday morning - so much for offpeak downloading