Only a few minutes- it was your "typo" comment that triggered the thought.

And I have to confess that I cheated- I used this very useful site

Please read complete thread - BT OR were just incompetent!

Re. 'service affecting' BT's line surveyor immediately said we've got to get that tree removed ASAP before the whole lot comes down - that was back in March.

He's been (nearly) as frustrated as me as he couldn't get the other parts or OR to listen to him!

@RobertoS & @billford

God people like you get my goat , you want another company to chop a tree down , do openreach look like tree surgeons

In reply to a post by Anonymous:

God people like you get my goat , you want another company to chop a tree down , do openreach look like tree surgeons

Sorry about your goat!

No, BT(via OR) are my Service Providers so that means they look after their kit.

Happy New Year to you...

It`s not as silly as your making out, when I lived in a small village near Bury St Edmunds we had a BT OR van driving around cutting down branches and clearing the phone line on a daily basis..

BT put lines in attached to wooden poles, they certainly have the capability to cut trees and branches clear

It looks like it is not a prority and maybe when the line breaks, they might get around to fixing it within a few weeks

Ort work on belaf of CP so unless it becoes service affecting a cp reports its a fault to OR

bit chicken and egg this one i guess

In reply to a post by Anonymous:

Ort work on belaf of CP so unless it becoes service affecting a cp reports its a fault to OR

What's that in English please?

The anon who for some inexplicable reason resurrected this thread long after Openreach had sorted the problem, which according to that anon they would not have done, nor would they have had the appropriate equipment, then he and you if he not be you clearly have no idea of what Openreach's responsibilities are regarding the phone wires they have installed and undertaken to maintain in working order.

Or, in short, you don't know what you are talking about.

Edited by RobertoS (Sun 01-Jan-12 15:18:52)

In reply to a post by RobertoS:

What's that in English please?

then he and you if he not be you clearly have no idea of what Openreach's responsibilities are

Classic.... That sentence following the first