Is my router lying to me?

I have been having trouble with my ISP (Virgin ADSL) for some time, slow connection, no connection etc. They always say that it is my hardware that is at fault. So I recently obtained a Netgear DG834GT router to replace my Linksys WAG54G Gateway.
I was well pleased when I got it working and the router statistics showed that I was getting 7456 kbps downstream. But when I did the speedtest to compare, it was 828 kbps. Am I missing something?
I have the router stats window open as I write and it is updating every 10 secs still showing 7456 kbps down, 576 kbps up. But the speed test says different.
Can you explain?

Virgin ADSL contention. Too many people going down to few tubes.

Please can you paste the results from a BT speed test, as far down as the end of the upstream figures.

I'm guessing with the 576 upstream, it might be a LLU service.

Matt

My last day on Virgin ADSL, 113 Kbps down / 304 Kbps up: http://www.thinkbroadband.com/speedtestcomplete.html...

The next day with NewNet ADSL, 6582 Kbps down / 372 Kbps up: http://www.thinkbroadband.com/speedtestcomplete.html...

No!

The Sync Speed shown by the router is the actual bandwidth you are provided with down the line. Speedtests can only measure your throughput of actual data as it occurs; this excludes all the overheads that Internet Protocol needs to add to the data for routing and packaging purposes. Usually throughput is about 83-4% of Sync Speed; so you should be getting about 6200 Kbps.

Significantly lower speeds could be caused by your ISP throttling you or congestion at the exchange or elsewhere. Have you tried various speedtests?

I thought that strange as well, but since when have Virgin ADSL supplied LLU connections?

Or it's kiloBytes per second.

For quite a while...

Matt

Ummm. Reselling who?