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Standard User deleted
(deleted) Fri 03-Jun-11 12:26:58
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cooling off period for second contract


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A few years a go I signed up to Virgin broadband (adsl national) for an 18 month contract. That has passed a long time ago. Recently my router has stopped working, so I called them for a replacement. The only way they would send a new router was is I stayed with them for another six months.

I'm wondering if I made the right decision, or should I have asked for my MAC code. On this new second contract, is there any cooling off period? Or I'm I stuck with it now.
Standard User XRaySpeX
(knowledge is power) Fri 03-Jun-11 13:35:34
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Re: cooling off period for second contract


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A cooling off period of 7 days from when the supplier sent you written confirmation of your order applies whenever any contact is concluded away from the trader�s normal business premise, i.e by phone, post or online. A subsequent contact is just as well concluded as a new one.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 19 Meg Tweaked / 16 Meg Untweaked LLU BB
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