So how does it work then?

My local exchange details has been updated, saying that it will be ADSL2+ enabled by late Sept 2011 - hurrah!

I checked with my ISP, who said yes they can confirm the date.

Then they said if I switch to their broadband & phone package, they will be able to offer me ADSL2+

I said that I can't switch to it because my phone package is still on contract with BT and asked just for broadband - they said no, because of how BT's system works.

So, why can't I get it as broadband itself when I can get it if I go with the combined package? Is BT missing out the business?

Is there an ISP out there who can switch me to ADSL2+ instantly without taking out any phone package?

Thanks all,

Basically either your ISP is talking rubbish or didn't understand what you were asking (maybe they thought you were asking for ADSL without a phone line).

Possibly a couple of ISPs will want you to take the whole package (Talk-Talk is one) as they provide ADSL and voice completely unbundled from BT's equipment.

Most ISPs will give you broadband without taking line rental from them (although you do still need a phone line - in your case you pay line rental for this to BT).
Even 'LLU' providers (such as BE, O2, etc.) will allow you to take their unbundled broadband but keep your voice line rental and calls package with your existing provider.
In my case I have ADSL2+ from BE (unbundled) but I have my line rental and calls package provided by Sky.

Ask your ISP again and this time explain it more slowly (imagining you're talking to a five year old is a good tactic when ringing a call centre).

Still Newnet? I didn't know they did phone services.

Thanks for the reply. They have now since confirmed that it is done by using the Opal LLU network.

So no thanks! I'm going to wait until BT release it...

LOL, that's my old ISP... many years ago - thanks for the reminder, have now removed it.

You haven't said who your ISP is, (maybe xilo), but I believe at least one can do Opal LLU on shared LLU. It isn't Opal anymore anyway. Renamed to TalkTalk Business Wholesale a couple of months or so ago.