Excellent (though as noted, sounds more like a dodgy power supply than a dead one).

And now, for the nice man from uno:

how would following your suggestion (C+W's suggestion?) of contacting the voice provider in order to get a voice engineer out help in cases like this?

And now, for the nice man from uno:

how would following your suggestion (C+W's suggestion?) of contacting the voice provider in order to get a voice engineer out help in cases like this?

Posted on my ticket from UNO
Hi Steven,

Engineer notes:

"NTE replaced due to being obsolete, impulsive noise (REIN) issues resolved."

As such, no charges.

Not sure where the "anonymous" post came from but it wasn't me Anyway BB has been ok since last week now so I'm relatively happy for someone with a 1.5 mb broadband. Can't wait for FTTC though which is supposedly coming in November. BT engineer got my hopes up by telling me it was September on BT Infinity but when he checked his laptop we weren't on the system