BT phone line order procedure.

I placed an order on BT.com for a BT phone service, which will be activated on my line on Friday August 5th. I've noticed that the line has a number which rings out but not in and the broadband connects on the line but I need the PPOA login for that. I took the stats from It and I'm very pleased with the stats.

Here's the stats for that connection (DG834Gv3):

ADSL Link Downstream Upstream
Connection Speed 16863 kbps 909 kbps
Line Attenuation 14 db 3 db
Noise Margin 12 db 12 db

Here's the stats for the Sky connection (DG834GT with DGTEAM FW):

ADSL Link Downstream Upstream
Connection Speed 19678 kbps 1150 kbps
Line Attenuation 18.0 db 9.8 db
Noise Margin 4.2 db 8.6 db

I'm pretty sure that line has a HR fault because I can hear noise on the line and I can disconnect/re-connect the broadband by ringing the number for that line. (TalkTalk ended up costing me £180 for 1 months broadband so I'm not interested in that line)


My question is are they running some kind of line tests?

Not line testing, just looks like line is still plugged into its old hardware.

It is cheaper to do this, than physically disconnect everytime some ceases a service.

The was just a beeping last time I checked and now it's connected with an unusual number someone must of done something.