Crackly Phone.

After lots of rain today I now have a crackly phone again and lots of CRC errors. I suspect it's the underground junction that got repaired a few months ago with a similar fault.

What's the best way to proceed with this fault, report a voice fault? Don't want a nasty bill or should I wait until it stops raining and see if it clears up?

If the noise is still there without the modem connected then report it as a regular voice fault.

Rain? ? ?

here in sunny Scotland we're all in beach wear !

Rain in your joints.... how dreadfully inconvenient

personally i would report it as a voice fault
see what happens

Voice fault reported. Now to wait 3 working days.

How did you report it?
on the bt [email protected]

Yes disconnected everything, did a line test and report using mobile dongle.

Edit: Phone dead now, I bet I know which joint too.

Edited by Banger (Sun 07-Aug-11 08:27:27)

heard that before, truth is there's alot of cable between you and the exchange that can go bad.

Do yourself a favor when the engineer comes over and don't tell him how to do his job, just let him know that the last time it was the joint outside but let him run his tests all the same.

Edited by deleted (Sun 07-Aug-11 10:41:38)

Yea was going to do that anyway and even offer a cuppa and hob knobs.

Damn phone has started working again with light crackling. Should I continue with the fault or give em a ring to cancel it, have a feeling engineer will turn Thursday and no crackle after joint dried up.

Edited by Banger (Tue 09-Aug-11 06:09:54)