cheetham hill exchange, manchester - speed halved

be most grateful if anyone could help me with this - up until 5 days ago i was receiving on average 14.8mbps download speed from this BT exchange ( i only live 150 yards away ) but that has halved since thursday 6 oct - my isp is aol and i use a wired netgear modem - just totally mystified as to why this happened - thanks for any help

In reply to a post by moz911:

be most grateful if anyone could help me with this - up until 5 days ago i was receiving on average 14.8mbps download speed from this BT exchange ( i only live 150 yards away ) but that has halved since thursday 6 oct - my isp is aol and i use a wired netgear modem - just totally mystified as to why this happened - thanks for any help

sounds a bit suspect, but could be a line fault, could you please post your routers stats so we can hopefully see the reason behind it,

Have you restarted the router? If not, try it.

The reason being that you probably got a reconnection at a low speed during the thunderstorms that were around here and you have to restart to recover speed.

If you have done that, we need the router stats as already requested by the Anon poster.

many thanks for your reply - i'm sorry i do not know how to post the router stats - i am a complete autodidact vis a vis computers

i have restarted the router at least a dozen times during this period and still get the same results

What sort of router is it? It might be in the list here, with instructions.