Strange being the operative word!

It's just re-sync'd and it's shoved my tx SNRM from 6 to 12dB for no reason that I can see. It looked quite happy at 6dB to me (though first to admit that I'm no network expert).

Going to phone Newnet once again.

Partial LLU looks better to me every day this **** goes on!

PS. Newnet claim they tried to just get things re-set but BT refused outright. Obviously I have to take their word for this. No real reason to doubt them.

Edited by MrBeeline (Thu 23-Feb-12 10:42:01)

Newnet claim this is "normal behaviour" during the 10 day training period (their words not mine) and no conclusion can be drawn until this has finished. They were not even phased by my very low rx sync.

Got the distinct impression that they did not want to hear from me again until this has expired. So looks like that's how I will have to play it.

Not terribly happy how this has panned out for me so far. Maybe something other folks considering moving to ADSL2+ from max, want to consider. Maybe I've just been unlucky.

Thanks yet again folks.

In reply to a post by MrBeeline:

Newnet claim this is "normal behaviour" during the 10 day training period (their words not mine) and no conclusion can be drawn until this has finished. They were not even phased by my very low rx sync.

Then they are just talking absolute rot. They are either telling deliberate untruths to shut you up, as you surmise, or genuinely have no idea what they are on about wrt the 10-day training period. (Read the linked page).

Got the distinct impression that they did not want to hear from me again until this has expired. So looks like that's how I will have to play it.

You get a MAC via online request from Newnet within minutes, but if you want to make the point that they are talking utter garbage about the ten days you could ring and ask for it, telling them so. (That if they don't even understand the 10 day period it isn't surprising they can't get this mess sorted out.

Thing is, they aren't really interested in small fry like us these days.

At any point, have Newnet arranged for an LLU SFI2 visit by an Openreach engineer. That the SNR is back up at 12db already doesn't seem right to me.

Your 585 v6 router should work just fine with partial LLU and if you go with xilo/uno SMPF Matt (uno) will be more than willing to help, discuss and comment on your connection/router stats.

I had a chat with him the other day about my adsl2+ connection he advised keeping interleaving on in order to maintain the best combination of speed and stability with my 36dB downstream attenuation and 6dB down SN Margin syncing at 13610Kbps down...

BTW I got a downstream SN Margin of 6dB when I first connected to to xilo/uno SMPF, a couple of months ago, and it has never changed although downstream sync did loose a few Kbps due to interleaving being applied after a few days to maintain stability.

That's because LLU doesn't have BT Wholesale's hyper-active DLM to screw up noise margins.

RobertoS

I hear what you say and I have pretty much read the info on your BB site from end to end. And I must say, I think it's great. It's nice to see someone like yourself taking the time to pass quality info. like this on.

Zarjaz

rx SNRM currently sitting at 6dB but sync has actually gone down to 6.6 Mbps! Newnet claimed this is normal behaviour during the fictitious Training Period.

And they have mentioned an engineer a couple of times but said this should really be a "last resort". I also know only too well how much this can cost, as I had a running battle with BT over engineersvisits to try and sort my phone line out a couple of years back (I did get my £300+ in the end). As it was in the end proved to be entirely their fault.

4M2

Still waiting for feedback from Xilo regarding my queries on partial LLU via TalkTalk on my excahneg. Frankly... if they come back and say they can supply me Broadband only on my line, then I'm getting my MAC and I'm off. I can't believe the quality of service could be any worse than this! While I accept it's hardly a life threatening problem, it's the amount of time you spend trying to sort it out that drives you MAD. Not helped by apparently being fed rubbish info by the ISP. A shame, as I've always had a good quality of service up to now.

Life....

Vivaciti etc. ISP's providing SMPF are very good also judging from posts on this site

However my personal experience is with xilo/uno partial LLU only and up to now the service has been faultless. TalkTalk full LLU can be had for a fraction of the cost, but....!!!

partial LLU via TalkTalk on my excahneg

Looks like a burst of noise on the line at the end there .

DLM continues to play with my tx/rx SNRM for no reason that I can fathom. Though interestingly, my rx sync has not moved a jot since this last round of poo started a couple of days back (IE. 6.6Mbps). Only 5 error seconds (zero HEC/CRC) and stable SNRM since the last re-sync some 5 hours ago, it's got me stumped!

Phoned Newnet accounts to check that they had not snuck me onto a 12 month contract when I moved to ADSL2+, luckily still on a monthly. Strangely, even though the accounts dept. is a totally different telephone number, I appeared to be talking to the same nice young lady that I have been when I phoned Support the last few times (job sharing?).

Xilo/Uno answered my Email query within the hour and confirmed that their Pro 24 tariff is available at my exchange. So I've requested my MAC from Newnet. Did it O/L but stated my reasons (while trying not to be rude). Not received it yet. But as soon as I do, I shall be signing up for Pro 24 on Xilo/Uno.

Just stating to set up my 7 day "advent calendar" where on each day a little smillie face appears (not that busy at the moment) and on day 7, fireworks go off. Childish I know, but it made me smile.

Edited by MrBeeline (Fri 24-Feb-12 13:50:40)