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Standard User deleted
(deleted) Tue 10-Apr-12 13:15:51
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An Exchange Only Line - advice needed


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Hello everyone, just joined up! After some advice on my horrible broadband situation frown

It turns out (after a bit of investagative work) that my phone line is an exchange only line (connected to Swindon Blundson exchange FTTC enabled). Its by no means short, in fact, its almost 5km away from the exchange, resulting in my top sync speed at the moment being 2mb.

As a first port of call when I discovered this slow speed, I tired to apply for infinity, however I was told it was not avalible to me, hence me then going off and finding out that my line was exchange only.

What makes this so annoying, is that all around my street (I live in a close SN25 1QY) everyone has infinity, and virgin media, my street has nothing.

I was with skybroadband, and have gone through every measure to get the best speed, new routers, filters, faceplates, line checkers, open reach engineer to my property, however its all made very little difference.

Its gotten to the stage now that I have purchased a 3G dongel when i want to do anything faster on the internet, but of course, this is not a cost effective solution.

What I would like to know is the following:

1.) Is there any way possible to get open reach to reroute my line to a local cabinet (there are 3 within a stones throw of each other).

2.) If above is not possible, are open reach able to reroute my line to another exchange? (There is another exchange much closer to my property under 500m as the crow flys)

3.) Are there and pending technologies or plans that anyone is aware of to help people like me with long exchange only lines?

Many thanks for any help that any one can give me!
Administrator MrSaffron
(staff) Tue 10-Apr-12 13:23:33
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
Using your numbers

1. No standard procedure, perhaps if you pay a few £1000 then may be

2. No standard procedure, perhaps if you pay a few £1000 then may be

3. In the pipeline from Openreach but no announcement yet

Sorry but their concentration has been on the bulk of lines, i.e. hitting targets as quick as possible.

With a 2Meg sync I presume your attenuation is over 61dB, if it is lower then show us the figures, may be some tweaking can be done by the provider

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Tue 10-Apr-12 13:24:43
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Re: An Exchange Only Line - advice needed


[re: MrSaffron] [link to this post]
 
Thanks for the reply MrSaffron,

Where did you find out about point 3?


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Standard User deleted
(deleted) Tue 10-Apr-12 13:29:54
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
How do you know you're on a EO line?
What's your attenuation?
Administrator MrSaffron
(staff) Tue 10-Apr-12 13:37:00
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
Asked Openreach directly.

A hint that they have not totally forgotten these lines is in http://www.superfastcornwall.org/see-how-its-built.html and as this project started ahead of most, it should hopefully be the first to resolve exchange only lines.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Tue 10-Apr-12 13:37:20
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
Attenuation is 65db.

Open reach engineer confirmed that I am on an EO line.
Standard User deleted
(deleted) Tue 10-Apr-12 16:03:54
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Re: An Exchange Only Line - advice needed


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
3. In the pipeline from Openreach but no announcement yet


Andrew, for those of us on short-ish exchange only lines (say <1km) do you think there's a good chance of getting Fibre to the Premises (FTTP) instead of FTTC?
Standard User deleted
(deleted) Tue 10-Apr-12 16:07:44
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
I would of thought that all EO lines would end game be FTTP as it completely removes the need and cost of a cabinet...

Least your lucky and on a short link to the exchange, you have speeds that I can only dream of!
Administrator MrSaffron
(staff) Tue 10-Apr-12 16:07:50
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
Hold on while I flip a coin.

The short EO lines, should get a reasonable speed on ADSL2+ anyway so less of a problem in 2012 to 2014 window. But come the day of the cloud and no petrol it will be very different

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Tue 10-Apr-12 16:12:32
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Re: An Exchange Only Line - advice needed


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
Hold on while I flip a coin.


You've just summed up my thoughts exactly - Ive had enough of being left in the dark by BT/OpenReach

Hearing different things, from different people, and different companies - no one knows what is going on...
Standard User yarwell
(sensei) Tue 10-Apr-12 16:35:56
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
exchange based VDSL would be my bet.

--

Phil

MaxDSL - goes as fast as it can and doesn't read the line checker first.

MaxDSL diagnostics
Standard User deleted
(deleted) Tue 10-Apr-12 16:48:46
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Re: An Exchange Only Line - advice needed


[re: yarwell] [link to this post]
 
In reply to a post by yarwell:
exchange based VDSL would be my bet.


Thats not really an acceptable solution for long EO connections over copper though is it...

By the time it gets to the property on lines over 4k it would be the same as ADSL or worse!

Edited by deleted (Tue 10-Apr-12 16:49:27)

Standard User deleted
(deleted) Tue 10-Apr-12 16:53:08
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
If you had another line installed, would that be EO as well?
Standard User deleted
(deleted) Tue 10-Apr-12 16:58:56
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
In reply to a post by BatBoy:
If you had another line installed, would that be EO as well?


Already enquired about this, from BT, and the extra line would jus tbe taken from a free line in the exisiting EO line bundle. SO again, it would be an EO line.
Standard User deleted
(deleted) Tue 10-Apr-12 17:07:19
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
At least you could double your bandwidth...
Anonymous
(Unregistered)Tue 10-Apr-12 17:14:12
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
I�m on an EO line as are most, if not all, of the properties connected to our small rural market 1 exchange in North Yorkshire. At the North Yorkshire Broadband Conference in February 2011 NYnet (the private company wholly owned by NYCC) said the proposal for EO lines (in market towns such as mine) would be FTTP.

The procurement process for North Yorkshire should be completed by July. Maybe soon after that I will find out if that actually turns out to be the case. Fingers crossed for FTTP�Surely they cannot fob us off with ADSL2+�.
Standard User b4dger
(knowledge is power) Tue 10-Apr-12 17:15:47
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
In reply to a post by Lacertus:
What makes this so annoying, is that all around my street (I live in a close SN25 1QY) everyone has infinity, and virgin media, my street has nothing.
Have you any friendly neighbours who could help you out?
You could pay for another connection at their house and then perhaps use a wireless solution to get the connection to your property?

Standard User deleted
(deleted) Tue 10-Apr-12 17:30:29
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
In reply to a post by BatBoy:
At least you could double your bandwidth...


Oh yeah 2 x 2mb will really be worth the outlay for line bonding wont it...
Administrator MrSaffron
(staff) Tue 10-Apr-12 17:33:46
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
The truth will probably be one of

1. Fixed wireless
2. FTTC via new cab
3. FTTP where reasonable cost
4. 4G

With BDUK and city funding helping.

Usually do have a good heads up in this area, and will pass on what I can as soon as I know something.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Tue 10-Apr-12 17:44:22
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Re: An Exchange Only Line - advice needed


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
Usually do have a good heads up in this area, and will pass on what I can as soon as I know something.


Would greatly appreciate that - thanks!
Standard User deleted
(deleted) Tue 10-Apr-12 17:47:35
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
In reply to a post by Lacertus:
In reply to a post by BatBoy:
At least you could double your bandwidth...


Oh yeah 2 x 2mb will really be worth the outlay for line bonding wont it...
You could use load balancing which is much cheaper, anyway BE are doing 3 months free and free install on their bonding wink
Standard User yarwell
(sensei) Tue 10-Apr-12 18:16:07
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
not for long EO, they can be addressed by inserting a PCP into the network close to a large group of end users. Exchange VDSL will do for the centre of the current doughnut.

--

Phil

MaxDSL - goes as fast as it can and doesn't read the line checker first.

MaxDSL diagnostics
Standard User godsell4
(newbie) Tue 10-Apr-12 18:42:44
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
@Lacertus

What sync speed do you actually get? If you are an EO line, I assume you are in a Market1 location, is that true?

PlusNet BBYW1
Administrator MrSaffron
(staff) Tue 10-Apr-12 19:24:43
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Re: An Exchange Only Line - advice needed


[re: godsell4] [link to this post]
 
EO lines are not just the preserve of Market 1 exchanges, but potentially exist all across the UK

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Tue 10-Apr-12 20:32:36
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Re: An Exchange Only Line - advice needed


[re: MrSaffron] [link to this post]
 
Indeed. Whereas e0 and e1, e2, e3 etc are a characteristic of small exchanges, e0 and pressurisation as far as possible was a late eighties idea and can be found on large exchanges.
Standard User deleted
(deleted) Tue 10-Apr-12 21:34:45
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
Whats a market1....?
Standard User cheshire_man
(knowledge is power) Tue 10-Apr-12 21:49:40
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Re: An Exchange Only Line - advice needed


[re: godsell4] [link to this post]
 
According to SamKnows Swindon Blunsdon is Market 3 - OP mentioned the postcode and exchange.

Tony
Standard User deleted
(deleted) Tue 10-Apr-12 21:55:50
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
In reply to a post by Lacertus:
Whats a market1....?

I think market 1 is where BT Wholesale are the only broadband provider i.e. no LLU operators to choose from meaning less choice
Standard User RobertoS
(sensei) Tue 10-Apr-12 22:05:41
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
In reply to a post by Lacertus:
Whats a market1....?
Market 1; those areas covered by exchanges where BT is the only operator. (By BT they mean BT Wholesale).
Market 2; those areas covered by exchanges where there are 2 or 3 operators.
Market 3; those areas covered by exchanges where there are 4 or more operators.

Your best place to check is samknows but be careful! You can count the number of operators there, and find it doesn't agree with the OfCom Classification shown towards the bottom roight.

That's because it isn't a real-time classification. OfCom issue new lists every now and then, and whatever happens in-between on a particular exchange makes no difference until they do a new list.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Edited by RobertoS (Tue 10-Apr-12 22:09:43)

Standard User deleted
(deleted) Wed 11-Apr-12 08:20:21
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
I wonder what might happen if you asked them to install one new line followed by a second new line? It would cost two lots of ~100, plus line rental for a month, but it might mean they would run a line to you from a convenient nearby cabinet...

Might.
Administrator MrSaffron
(staff) Wed 11-Apr-12 08:56:39
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
The USO only applies to the first line, so they could charge you true cost of supplying a second or third line.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Wed 11-Apr-12 09:07:39
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Re: An Exchange Only Line - advice needed


[re: MrSaffron] [link to this post]
 
So is there a chance that I may be able to get another line thats drawn from a cabinet???
Administrator MrSaffron
(staff) Wed 11-Apr-12 09:10:20
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
I would rate chance as down in the 0.1% range, they will use any spare pairs first

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Wed 11-Apr-12 09:24:55
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Re: An Exchange Only Line - advice needed


[re: MrSaffron] [link to this post]
 
What im trying to get at, is if there are no spare pairs, what would the process envolve for them...

I mean - would it be as big a case as say - digging up the road?
Administrator MrSaffron
(staff) Wed 11-Apr-12 09:45:27
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
1. If you have one telephone line already, then BT is under no obligation to provide a second line
2. This second line while usually £125 install, they may contact you with a higher price
3. If the cabling is underground, and need to link you to another bundle of cable digging may be needed, i.e. not cheap

So yes very likely to be a big case, and very likely BT would say no.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Wed 11-Apr-12 10:22:00
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Re: An Exchange Only Line - advice needed


[re: MrSaffron] [link to this post]
 
I'm on a Market 3 exchange but have an EO line. It is a relatively new housing estate, i think about 10 years old. There are streets and cabinets external to the estate that have fibre to the cabinet but not us. Its dull that a new estate cannot get fibre yet old houses can.
I asked BT why it was on EO line being a new estate and was told that the developer at the time would have probably chosen the cheapest method and installed a 100 core bundle straight back to the exchange.
Standard User deleted
(deleted) Wed 11-Apr-12 10:35:05
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
In reply to a post by chrish16:
I'm on a Market 3 exchange but have an EO line. It is a relatively new housing estate, i think about 10 years old.


Sounds as though we are in the same boat. My house is only 15 years old.
Standard User deleted
(deleted) Thu 12-Apr-12 11:32:04
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
I've emailed my regional BT director
Standard User deleted
(deleted) Thu 12-Apr-12 11:54:37
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
In reply to a post by chrish16:
I've emailed my regional BT director


Wanna message me his email - Ill fire off an email also!
Standard User deleted
(deleted) Thu 12-Apr-12 20:30:21
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
My sources tell me that there will be no e0 FTTC service available in FTTC areas as it is not commercially viable to cut a new cabinet in. BDUK areas that Openreach win will see new cabinets cut in as BDUK are paying for it.

Edited by deleted (Thu 12-Apr-12 20:30:58)

Administrator MrSaffron
(staff) Thu 12-Apr-12 20:39:18
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
hardly a revelation, the £2.5bn only goes so far, so to try and use this to server as many premises as possible makes sense. Rather than concentrate on the more expensive to serve premises.

BDUK funds will be spent the same way, i.e. the last few final % that are hardest to reach will get something more like 2 Meg to 10 Meg

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Thu 12-Apr-12 20:39:28
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
That doesn't really make sense as they cut new cabinets in for FTTC.
Administrator MrSaffron
(staff) Thu 12-Apr-12 20:47:33
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
If you look at the numbers of lines that would be served by each cabinet it may make more sense, plus extra cost of adding a PCP cabinet too, and trying to keep phone services running smoothly while doing this

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Thu 12-Apr-12 21:17:22
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
No, they overlay an existing cabinet with a FTTC tail. All dead work, no live circuits. I could do this with my business partner in a day. And I would be 8 hours over the planner's estimate.

Cutting in a cabinet on an e0 cable, 500 pairs in and out, all live circuits would take us a week to 2 weeks. Could be quicker, could be longer depending on traffic noticing.

A big late 80s e0 cable may need 3 cabinets cutting in.

It ain't gonna be viable, hence my sources tell me that it won't be happening outside BDUK areas for the moment.

Edited by deleted (Thu 12-Apr-12 21:19:40)

Standard User deleted
(deleted) Thu 12-Apr-12 21:18:55
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Re: An Exchange Only Line - advice needed


[re: deleted] [link to this post]
 
Ah, that does.
Standard User deleted
(deleted) Thu 12-Apr-12 21:39:57
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Re: An Exchange Only Line - advice needed


[re: MrSaffron] [link to this post]
 
BDUK areas will undoubtedly have small exchanges with e0 and e1, e2 etc. pillars fed by small 1 or 2 hundred pair cables.

But this is a different jointing challenge to large towns with late eighties e0 cables that have much larger pair counts when the idea was no cabs and pressurise as far as possible.
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