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Anonymous
(Unregistered)Fri 25-May-12 17:39:15

Broadband speed halfing after master socket problem.

[link to this post]

Recently i was decorating ,and had to unscrew the master socket to lift it away from the wall.After putting it all back together my broadband speed dropped from 4 to 0.4! meg

I assumed i had dislodged a wire,so opened it up again to check,but nothing was loose.I then over a week or so,re-inserted each wire on several occasions,just incase i had a bad connection.

I have noticed over the last day or so,the speed has increased to about 2 meg,but this is still half of what i had.

Do i just need to wait longer for it to adjust itself??

ukhardy07
(experienced) Fri 25-May-12 17:58:28

Re: Broadband speed halfing after master socket problem.

[re: Anonymous] [link to this post]

Can you post up router stats so we can take a look whether things will get better or not.

If you need help doing this let us know

Anonymous
(Unregistered)Fri 25-May-12 22:21:57

Re: Broadband speed halfing after master socket problem.

[re: ukhardy07] [link to this post]

yes,i need help for that information please..

MHC
(legend) Fri 25-May-12 22:42:24

Re: Broadband speed halfing after master socket problem.

[re: Anonymous] [link to this post]

What router/hub do you have?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C

taurus excreta cerebrum vincit

XRaySpeX
(eat-sleep-adslguide) Fri 25-May-12 22:51:03

Re: Broadband speed halfing after master socket problem.

[re: Anonymous] [link to this post]

How to get your router line stats

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC

Anonymous
(Unregistered)Sat 26-May-12 12:41:04

Re: Broadband speed halfing after master socket problem.

[re: XRaySpeX] [link to this post]

my router is a netgear DG834Gv2 with updated firmware.
I cant either the links to work, to show my stats with the site provided.

Anonymous
(Unregistered)Sat 26-May-12 12:42:59

Re: Broadband speed halfing after master socket problem.

[re: Anonymous] [link to this post]

In reply to a post by Anonymous:
my router is a netgear DG834Gv2 with updated firmware.
I cant get either the links to work, to show my stats with the site provided.

Wont display the webpage.

ukhardy07
(experienced) Sat 26-May-12 14:34:19

Re: Broadband speed halfing after master socket problem.

[re: Anonymous] [link to this post]

Go to this link

http://192.168.0.1/setup.cgi?next_file=stattbl.htm

Username by default: admin
Password by default: password

Copy and paste everything displayed on that page onto here

Anonymous
(Unregistered)Sat 26-May-12 15:03:58

Re: Broadband speed halfing after master socket problem.

[re: ukhardy07] [link to this post]

unfortunatly the same,cant display webpage.

Anonymous
(Unregistered)Sat 26-May-12 15:19:12

Re: Broadband speed halfing after master socket problem.

[re: Anonymous] [link to this post]

ok managed to get into the router manually.

connection speed..up/down 4128/448
line attenation...up/down 51db/15.5db
noise margin...7db/19db.

is this enough??

MrSaffron
(staff) Sat 26-May-12 15:29:31

Re: Broadband speed halfing after master socket problem.

[re: Anonymous] [link to this post]

That tells us you are connecting at 4.1 Meg, and should see 3.5 Meg roughly on downloads. Are you now? If not visit www.speedtester.bt.com and tell us what the IP profile is set to

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.

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