In reply to a post by MrSaffron:

Technicolor - just the latest name for Alcatel/Thomson devices

Oh right.

In reply to a post by Zarjaz:

I don't know the URL for her router - it is a Gateway router which I have never heard of before.

Type IPCOFIG in a DOS window, this will reveal the routers home gateway IP address, then put this in the browser. Most likely unaltered out of the box, so admin and admin, or admin and password to get in to the nitty-gritty of the router.

Thanks. I will try that when I go over there next.

It's all sorted now.

It was the 2 cordless phones, they were too close together and caused interference.

In reply to a post by MrSaffron:

Technicolor - just the latest name for Alcatel/Thomson devices

Sorry to come back to this thread but she is still having problems with the router.

On your website there used to be a section that told you the router homepage as I wanted to check out the SNR margin to see if it is below the default 6 db setting.

Her router is a Technicolour router and I'm hoping that the Alcatel/Thompson settings will work.

I'm posting from her router and it has taken me nearly 20 minutes to be able to post this - a nightmare !

http://www.kitz.co.uk/adsl/frogstats.php

In reply to a post by XRaySpeX:

http://www.kitz.co.uk/adsl/frogstats.php

I can't see any reference to a Technicolour router and the alternative Alcatel/Speedtouch either.

Handy link though, cheers.

Is the router a Technicolor TG585n?

http://www.technicolorbroadbandpartner.com/dsl-modem...

or a TG582n?

http://www.technicolorbroadbandpartner.com/dsl-modem...

Edited by Apprentice (Sat 17-Nov-12 09:38:54)

In reply to a post by Apprentice:

Is the router a Technicolor TG585n?

http://www.technicolorbroadbandpartner.com/dsl-modem...

or a TG582n?

http://www.technicolorbroadbandpartner.com/dsl-modem...

It's a Technicolour TG582n

In reply to a post by Apprentice:

or a TG582n?

http://www.technicolorbroadbandpartner.com/dsl-modem...

I found the homepage but can't see any info on SNR margin.

I'll continue to check the interface out.

The router was accessed from http://192.168.1.254

In reply to a post by CurlyWhirly:

In reply to a post by Apprentice:

or a TG582n?

http://www.technicolorbroadbandpartner.com/dsl-modem...

I found the homepage but can't see any info on SNR margin.

I'll continue to check the interface out.

The router was accessed from http://192.168.1.254

Well after checking out the router configuration setting page(s) I have failed to find the SNR margin section.

Unusual to say the least - oh well