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BT have implimented an emergency measure to deal with the very long delays now occuring.They will now be giving priority to Business installs in some cases. This may lead to increased delays to residential installs
BTOpenreach has announced a new short term process change for ISP customers, which is designed to help cope with the on-going engineer delays (caused by bad weather). The new initiative aims to give certain business customers a faster provision of service (phone and broadband) but only if it�s absolutely necessary.
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The author of the above post is a thinkbroadband moderator but it does not constitute an official statement on behalf of thinkbroadband.
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Care to share the link - something that is the polite thing to do so people can read more for themselves.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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This may lead to increased delays to residential installs
Where does it say or imply that?
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M H C
taurus excreta cerebrum vincit
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It doesn't. He doesn't claim it does. He gives his opinion of what will result.
Much as I hate to do it, I agree with him, only I would remove the "may". It is an inevitable result.
My broadband basic info/help site - www.robertos.me.uk
Domains,website and mail hosting - Tsohost. Connection - Plusnet Extra Fibre (FTTC). Sync ~ 56.0/13.9Mbps @ 600m.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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Oh I knew where it was, has been on desk all morning.
Just polite and being part of the community for the original poster to supply it. I have suspended posting rights for those that consistently do this.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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No, it will be dealt with by getting the Technicians to work overtime at premium rates. A lot of BT Techs work a 9 day fortnight or similar and one I know, because of his role works a 7 day fortnight - 3 days one week then 4 the next.
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M H C
taurus excreta cerebrum vincit
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The new initiative aims to give certain business customers a faster provision of service (phone and broadband)
I assumed they already did this. Isn't one of the perks (of paying more for the business service) a rather better SLA?
And we know Bob likes a good SLA
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No, it will be dealt with by getting the Technicians to work overtime at premium rates. The service is not charged extra, so how can they afford that?
My broadband basic info/help site - www.robertos.me.uk
Domains,website and mail hosting - Tsohost. Connection - Plusnet Extra Fibre (FTTC). Sync ~ 56.0/13.9Mbps @ 600m.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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