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Hi
Had Sky fibre BB installed today (previously had Sky BB Unlimited running at about 6mb before) and it's gone up to 25.91mb (upload is 1.83mb) Is there any way to get this up to 40mb?
Thanks!
Spud
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A few bits of info:
System Details
Manufacturer Sagemcom
Model Number F@ST2504n
Firmware Version 5.27.1a4N
Modem
Modem Status Connected
DownStream Connection Speed 40000 kbps
UpStream Connection Speed 2000 kbps
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There is a 2-day DLM period. Don't mess with the connection to try to improve things.
My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 57.4/14.6Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Edited by RobertoS (Thu 11-Oct-12 21:01:32)
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Register (or login) on our website and you will not see this ad.
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Should I leave the connection on constantly during this period?
How about the computer?
Thanks
Spud
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I waited about 5-7 days and rebooted my router, and the BT box. Then I had 40/10..
IanD
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You can turn the computer off, no worries. The router could also be turned off, but I would leave it on. The modem is the one to keep on until after midnight of the day after the first connection.
My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 57.4/14.6Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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You've already got 40 Meg. It's your throughput that's suffering.
Are you measuring it wired or wireless? If the latter, there's your answer.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
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Both.
D/L speed on a wired desktop (powerline) is about 2.5-3.0mb/sec using this website's test files. Using my wifi (G) laptop it's 1.0mb/sec approx.
Thanks
Spud
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Just done another test now 12 hours later and it's 22.91mb down but 8.66mb up!
Spud
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Your last two posts look as though the first is in MegaBytes (MBps) and the second one is in Megabits (Mbps). Ther are 8 Megabits in a MegaByte. Not all testers report in the same way. (The capital or small "B" matters.
My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 57.4/14.6Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Edited by RobertoS (Fri 12-Oct-12 10:27:20)
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Welcome to skys half speed issue (or so it seems)
theres a 43 page thread on sky forums
http://helpforum.sky.com/t5/Sky-Fibre-Broadband/Half...
Sky Unlimited
Edited by epyon (Fri 12-Oct-12 14:11:03)
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In reply to a post by Anonymous:
Using my wifi (G) laptop ...
There's your answer. You're hitting the upper limit of Wireless 'G' speed, you need wireless 'N' to get near your 40Mbps download speed.
BTInfinity
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Your last two posts look as though the first is in MegaBytes (MBps) and the second one is in Megabits (Mbps). Ther are 8 Megabits in a MegaByte. Not all testers report in the same way. (The capital or small "B" matters.
They are. I'm aware of the difference, was just in a rush.
Still at around 22mb/9mb, with MB downloads commensurate to that.
Is this only a recent issue then? Does buying a fancy router work? Or is it all at their end? Not sure whether to take it up with Sky or not. At what point should I reboot my modem/router to try that? It's been installed for about 33/34 hours now.
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Assuming you are spud, (posting is a lot easier if you register, and easier for us to know who's who. No captchas for a start, a lot fewer adverts, forum layout tailoring to suit you better, and more), then leave the modem alone till after midnight tonight. The router you can reboot if you wish.
My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 57.4/14.6Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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I've just restarted and I'm still getting 23-25 and 8-9. Has anyone successfuly improved from this? Have had a look of some of that thread, but it's quite large!
Thanks
Spud
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You need to try a direct Ethernet connection, not over powerline adapters because they can lose a lot of throughput due to poor wiring etc. My 200Mb PLs give 28Mb out of my 40Mb connection. I get 38Mb wired and 34Mb wirelessly.
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My 200Mbit powerlines give 24MByte download on my 40MByte FTTC line. I am now looking for a christmas present of the 500Mbit powerline version that should then provide a full 40MByte FTTC download speed.
IanD
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Does FTTC come in a 40MByte flavour?
I thought it went up to 80 Mbit = 10 MByte (or even 8 MBytes if you allow for overheads).
I would normally think you had mixed up your bits with your Bytes if you hadn't spelt them out explicitly.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
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Its a BYTE time I had a holiday as its a BIT cold where I am now and it is effecting my network "how it works" understanding!!!!
IanD
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