New ISP

Hi,

I am currently with BE and I am getting fed up with all the alleged Routing issues that occur every 2nd day, So looking to move on to a better ISP. I use alot of data due to streaming and such so would require Unlimited (dont like a world with limits haha) and my phone is with BE also so would require the 2 in one and I am paying £36 per month.
I am also a keen gamer so low pings would also be good or the same as my current 32ms, I also considered sky but last time my brother had it there pings were touching 50ms+

Bandwidth (Up/Down) [kbps/kbps]: 1.278 / 8.644
Line Attenuation (Up/Down) [dB]: 27,5 / 45,0
Exchange: WSDRU
I was looking at the BE resellers but will they not just end up having a problem when BE/O2 have an issue or do they use different routing

Edited by deleted (Sat 01-Dec-12 09:49:48)

Thanks for the reply I see you said you Had sky lol what happened there

great thanks

To give a different perspective, I was with O2 LLU and on my long line could eek out 2.5Mbps by lowering the SNR to 3dB. Moved the line to Sky as at that time they were the cheapest by miles for forthcoming FTTC and the ADSL sync dropped to 1.4Mbps at default 7dB SNR and max out the line was 2Mbps at 3dB DNR.

If you're not on a poor line then there may be no speed differences but the reduction for me was frustrating - the other line into the house would do 2.3 - 2.5 on the 3dB SNR - that line has since migrated to BT Infinity since Sky don't have GEA link installed at the exchange yet.

I cannot comment on ping times, or praise the flexibility of their ordering process, but I have just changed from non-Lulu o2 to BT on an unlimited contract and seen my download speeds rise from ~7 to 14 Mbs, all with a reduction in prices. Might be worth a look at BT? But if you do change, make sure you agree a suitable date for delivery of the HomeHub, they are inflexible after you have been notified.

In reply to a post by bsg017:

I cannot comment on ping times, or praise the flexibility of their ordering process, but I have just changed from non-Lulu o2 to BT on an unlimited contract and seen my download speeds rise from ~7 to 14 Mbs, all with a reduction in prices.

That's what would be expected. O2 Access has always ben a pitiful product, like Sky Connect and whatever the TalkTalk "out of area" product was. Similarly the Orange "out of area" before they scrapped their LLU.

They are all ADSL Max, which has an 8Mbps sync cap. Simples.

Be does not have any non-LLU.

Thanks for the posts toss between BT and SKY

As for speed my neighbour is getting 10meg with sky and i am getting 7-8meg I can get 10meg if i use the 3db profile but creates drop out issues as my line is around 800M from the exchange

7- 8 meg, and your line is only 800m from the exchange ??? My line is 1.6k, and happily synced at 18.7 meg with a 6db target on ADSL2+. What are your line stats ?

In the opening post he gives downstream attenuation of 45dB, and a good sync for that. Which puts him at over 2km line length from the exchange.

its 800m according to uswitch checker but heres my line stats

DSL Type: ITU-T G.992.5

Bandwidth (Up/Down) [kbps/kbps]: 1.248 / 8.636

Data Transferred (Sent/Received) [MB/GB]: 200,09 / 3,99

Output Power (Up/Down) [dBm]: 12,1 / 18,8

Line Attenuation (Up/Down) [dB]: 27,5 / 45,0

SN Margin (Up/Down) [dB]: 7,1 / 7,4

System Vendor ID (Local/Remote): TMMB / ----

Chipset Vendor ID (Local/Remote): BDCM / BDCM

Loss of Framing (Local/Remote): 0 / 0

Loss of Signal (Local/Remote): 0 / 0

Loss of Power (Local/Remote): 0 / 0

Loss of Link (Remote): -

Error Seconds (Local/Remote): 21 / 0

FEC Errors (Up/Down): 0 / 31.974

CRC Errors (Up/Down): 6 / 26

HEC Errors (Up/Down): 3 / 226

As Bob said, over 2k. Stats look OK, few errors, but OK.

Ah, you know me Bob, that would have involved reading the whole thread, AND paying attention. It's Sunday morning, and there's tea to be drunk, breakfast to be cooked, etc.

yea what I dont get is according to uswitch street stats someone 100m closer to the exchange in geographical terms gets 12meg

Distance from the exchange is irrelevant.

It's the length of the cable that matters. It can go up your street, in the opposite direction, then down the other side, then off sideways to somewhere else, and finally head to the exchange.

There is someone on here who is close to the exchange, but there is a river between them and it. So the cable goes a long way along until it reaches a crossing place, then back down the other side. That's a bit extreme, but ....

All this stuff is a little vague. Look at the map from this very site, folk real near by getting only 6.5 meg .... Most likely their set up, or a duff ISP at a busy time. 'Tis only a guideline.

thanks roberto makes sence thanks

thanks... Hope my exchange gets selected for fiber in the next round of exchange upgrades saying that my street may go down as not a viable street

In reply to a post by Zarjaz:

All this stuff is a little vague. Look at the map from this very site, folk real near by getting only 6.5 meg .... Most likely their set up, or a duff ISP at a busy time. 'Tis only a guideline.

In reply to a post by Zarjaz:

It's Sunday morning, and there's tea to be drunk ....

Go do it . Hole, digging, stop. (You of all people should know it's too cold today for that). Sync is fine, throughput not mentioned.

Edited by deleted (Sun 02-Dec-12 12:32:48)

In reply to a post by tthom:

Hi,

I am currently with BE and I am getting fed up with all the alleged Routing issues that occur every 2nd day, So looking to move on to a better ISP. I use alot of data due to streaming and such so would require Unlimited (dont like a world with limits haha) and my phone is with BE also so would require the 2 in one and I am paying £36 per month.
I am also a keen gamer so low pings would also be good or the same as my current 32ms, I also considered sky but last time my brother had it there pings were touching 50ms+

Bandwidth (Up/Down) [kbps/kbps]: 1.278 / 8.644
Line Attenuation (Up/Down) [dB]: 27,5 / 45,0
Exchange: WSDRU
I was looking at the BE resellers but will they not just end up having a problem when BE/O2 have an issue or do they use different routing

If the reseller ISP is selling the O2 wholesale product they will be using other third parties for data backhaul and Peering, Vivaciti being one of them ,
So basically unless there is a problem that is specific to your exchange such as local congestion or faults with the LLU kit then it's very unlikely that you would see any of the same issues that affect the BE/02 retail services you may even see an improvement with your latency too, as the BE/02 retail offerings aren't particularly 100% And most if not all the resellers offer the same line profiles as BE retail so fastpath and 6-3db margins available
You are best off ringing a few of them they will tell you all about what they can offer
As for the line and voice calls i would look at primus saver, but make sure you check to see if/when they are going to increase their prices,they almost certainly will do, before you commit yourself, alternately you have bt line rental saver but is an up front payment for the year

Thanks for the reply alot of options to look at now thanks