o2 broadband speed help plus wireless router statsþ

Hi i have been having problems with my speeds on my internet o2 done a test and showing i should be getting 15mbps but only really getting usealy 13 or 14 but that no so bad the main problem is i use the wireless am only ever at best getting 8mbps only will ever get 12 rearly and has been going on for months o2 down a line teast and i belive they reudced the noise margin even if iam using wirless i should still hit speeds off about 14mbps and i should get an upload speed off 2mbps never get that on wirless or hard wired connection
what you thing problem is tired chaging channels not much difference grr

here are my router sats
Uptime:

1 day, 9:04:51

DSL Type:

ITU-T G.992.5

Bandwidth (Up/Down) [kbps/kbps]:

1,157 / 14,303

Data Transferred (Sent/Received) [GB/GB]:

1.47 / 1.99

Output Power (Up/Down) [dBm]:

12.3 / 19.3

Line Attenuation (Up/Down) [dB]:

17.1 / 29.0

SN Margin (Up/Down) [dB]:

9.9 / 9.9

System Vendor ID (Local/Remote):

TMMB / ----

Chipset Vendor ID (Local/Remote):

BDCM / BDCM
Loss of Framing (Local/Remote):

103 / 0

Loss of Signal (Local/Remote):

22 / 0
Loss of Power (Local/Remote):

0 / 0
Loss of Link (Remote):
-
Error Seconds (Local/Remote):

298 / 0
FEC Errors (Up/Down):

0 / 152,874
CRC Errors (Up/Down):

51 / 123
HEC Errors (Up/Down):

60 / 79

The router is connecting at 14.3 Mbps, so that fits the best speeds you have seen.

Wireless is very hit and miss and 802.11g will only give speeds of around 20 Mbps in the best circumstances, N will go faster but if a couple of walls in the way it may not.

The trick to the wireless side is to see what speed the wireless card is connecting, device that figure by 2 and known around 10% of the figure and you'll get the absolute maximum the wireless will provide in lab conditions.

seems to drop quite often :-

Loss of Framing (Local/Remote):
103 / 0

Loss of Signal (Local/Remote):
22 / 0

and you only have 1M upstream

Bandwidth (Up/Down) [kbps/kbps]:
1,157 / 14,303

In reply to a post by fraz19:

Hi i have been having problems with my speeds on my internet o2 done a test and showing i should be getting 15mbps but only really getting usealy 13 or 14 but that no so bad the main problem is i use the wireless am only ever at best getting 8mbps only will ever get 12 rearly and has been going on for months o2 down a line teast and i belive they reudced the noise margin even if iam using wirless i should still hit speeds off about 14mbps and i should get an upload speed off 2mbps never get that on wirless or hard wired connection
what you thing problem is tired chaging channels not much difference grr

here are my router sats
Uptime:

1 day, 9:04:51

DSL Type:

ITU-T G.992.5

Bandwidth (Up/Down) [kbps/kbps]:

1,157 / 14,303

Data Transferred (Sent/Received) [GB/GB]:

1.47 / 1.99

Output Power (Up/Down) [dBm]:

12.3 / 19.3

Line Attenuation (Up/Down) [dB]:

17.1 / 29.0

SN Margin (Up/Down) [dB]:

9.9 / 9.9

System Vendor ID (Local/Remote):

TMMB / ----

Chipset Vendor ID (Local/Remote):

BDCM / BDCM
Loss of Framing (Local/Remote):

103 / 0

Loss of Signal (Local/Remote):

22 / 0
Loss of Power (Local/Remote):

0 / 0
Loss of Link (Remote):
-
Error Seconds (Local/Remote):

298 / 0
FEC Errors (Up/Down):

0 / 152,874
CRC Errors (Up/Down):

51 / 123
HEC Errors (Up/Down):

60 / 79

There are a lot of people experiencing problems with O" - see messages on various boards on here and elsewhere

done a hard rset of the router last night and now repost my router stats

Uptime:
0 days, 18:02:01
DSL Type:
ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]:

1.183 / 14.435
Data Transferred (Sent/Received) [MB/MB]:

176,58 / 610,89

Output Power (Up/Down) [dBm]:

12,3 / 19,4
Line Attenuation (Up/Down) [dB]:

17,1 / 29,0
SN Margin (Up/Down) [dB]:

10,0 / 9,4
System Vendor ID (Local/Remote):

TMMB / ----
Chipset Vendor ID (Local/Remote):

BDCM / BDCM

Loss of Framing (Local/Remote):

12 / 0
Loss of Signal (Local/Remote):

16 / 0
Loss of Power (Local/Remote):

0 / 0
Loss of Link (Remote):
-
Error Seconds (Local/Remote):

70 / 0
FEC Errors (Up/Down):

0 / 93.270
CRC Errors (Up/Down):

0 / 75
HEC Errors (Up/Down):

0 / 45

Was it necessary to quote the entire OP just to tell them there are known problems back at the ranch?

?

an update

so o2 have to have set it to the back to 6db profile and are monitring it
am getting 11mbps now on hard ware test although o2 dont want to belive i will can get 15 or even 14mbps they belive am getting the best signal for my area as the told me i was getting 12mbps at sign up and that what they told me is the abasalute best i will get althought dont belive them
and say most people in my area are getting that speed

and that am getting the speeds that ofcom say i can get and also what bt say i can get so are not preperard to get a engineer out for the problems if they come and they say theres no faults and not prepard to get an engineer just so i get 15mbps

should i accept it even though noise margin is not good?

If they have dropped you from a 9dB target margin to 6dB target margin then connection speed should have gone up.

BUT the big BUT is what effect this has had on the errors visible in the router stats and without seeing the router stats it is difficult to say much more.

Telephone lines are only required to support an internet connection of 28 kilo bits per second, anything else is seen as a bonus. So really unless the error is causing it to resync every 5 minutes then you get the speed you get.

Throughbut is 80% - 85% of sync due to overheads, so you are about right at 11Mb