Ah, I thought you meant the old Orange Siemens router.

Sorry if I caused any confusion with the router. To be honest, it all seems to be holding well and the speed is incredible from what I was used to

Regarding the Ping issue. The ping . bbc returned a ping of 88.7.
Speedtest . net 127 and the BTw speedtester 33.13

I don't know who to believe

I forgot about the NM coming down - so that explains my speed still confused over the 3 different Ping results. BTw Speedtester being the lowest at 33.13ms.

In reply to a post by Vince730i:

...still confused over the 3 different Ping results. BTw Speedtester being the lowest at 33.13ms.

Try 'tracert bbc.co.uk' (without the inverted commas) from Windows Command Prompt and copy&paste the results if you get a chance - right click > edit > mark > highlight > edit > copy > paste, etc. from the top of the Command Prompt window.

I will give that a go tomorrow its not worth it tonight as my speeds are all over the place and I'm guessing that because of the 10 day Stabilisation. 0.37 D/L 0.63 U/L and 204ms ping.
I really didn't expect stabilisation to reduce the speed so low, but the upside... No Signal Losses as of yet

Would it hurt to reboot the router ? Or is it best to just leave it and see if the speeds pick up ?

Edited by deleted (Thu 04-Apr-13 23:28:18)

In reply to a post by Vince730i:

I will give that a go tomorrow its not worth it tonight as my speeds are all over the place and I'm guessing that because of the 10 day Stabilisation. 0.37 D/L 0.63 U/L and 204ms ping.
I really didn't expect stabilisation to reduce the speed so low, but the upside... No Signal Losses as of yet

Would it hurt to reboot the router ? Or is it best to just leave it and see if the speeds pick up ?

What sort of results are you getting from the BT speed tester?

In reply to a post by Vince730i:

... my speeds are all over the place and I'm guessing that because of the 10 day Stabilisation

You've mentioned this several times.

I'm afraid the 10 days doesn't work like that. It might make the occasional connection (sync) speed adjustment, usually downwards, but it doesn't cause anything like what you are reporting.

There is a serious problem somewhere, but at the moment I can't think what it might be.

You probably read that the OP's ISP fault management team are apparemtly aware of issues and they are investigating...

Starting to look like try another router and if no improvement then an SFI might be needed?

I've never seen such a huge variation with the speeds as this before - and I took it for granted that its because I've been in stabilisation for the best part of 30 days with the odd break of a day or two.

Interestingly enough. EE are refusing to look into the issue as they have told me "We will not class this issue as a fault as you are in the stabilisation period" so I asked if we could add some notes to the fault that the OR Engineer came out for on the 2nd if April, and I was a little surprised to hear that EE fault Management Team have since "closed the fault down as its been rectified."

In will have to wait until12th of April now before they will investigate again.

There is no stabilisation period of 30 days.

Wbc speeds can go up or down every time a resync occurs depending on

Current rf noise present
Target noise margin
Any banding applied
Changes in line eg drying or dampening joint