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Standard User Chrysalis
(legend) Thu 02-May-13 20:15:58
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ofcom probe into BT ref talktalk childish complaint


[link to this post]
 
Similiar to my previous question on ofcom.

1 - How do I tell ofcom my view on this complaint, or is it the case I cant?
2 - How did talktalk even raise the complaint? they have a communications channel joe public does not have?

BT Infinity 2 Since Dec 2012

Edited by Chrysalis (Thu 02-May-13 20:16:23)

Standard User RobertoS
(sensei) Thu 02-May-13 20:19:04
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Re: ofcom probe into BT ref talktalk childish complaint


[re: Chrysalis] [link to this post]
 
In reply to a post by Chrysalis:
2 - How did talktalk even raise the complaint? they have a communications channel joe public does not have?
I assume that channel is available to anyone who qualifies as a Communications Provider smile.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.2/15.2Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Administrator MrSaffron
(staff) Thu 02-May-13 20:23:17
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Re: ofcom probe into BT ref talktalk childish complaint


[re: Chrysalis] [link to this post]
 
The clue is in the link we give to the Ofcom site.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.


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Standard User RobertoS
(sensei) Thu 02-May-13 20:35:22
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Re: ofcom probe into BT ref talktalk childish complaint


[re: MrSaffron] [link to this post]
 
Just read your article now Andrew.

It's good to see how urgently they are considering it, so as to avoid any possible deleterious effects on any competitors tongue.

Talk about an overblown bureaucracy!

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.2/15.2Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User Chrysalis
(legend) Thu 02-May-13 20:38:37
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Re: ofcom probe into BT ref talktalk childish complaint


[re: MrSaffron] [link to this post]
 
if you gave the link will check again, as I must have skipped over it.

BT Infinity 2 Since Dec 2012
Standard User Chrysalis
(legend) Thu 02-May-13 20:39:12
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Re: ofcom probe into BT ref talktalk childish complaint


[re: RobertoS] [link to this post]
 
which seems a tad wrong, do ofcom work for CPs or the public?

BT Infinity 2 Since Dec 2012
Standard User Chrysalis
(legend) Thu 02-May-13 20:40:54
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Re: ofcom probe into BT ref talktalk childish complaint


[re: RobertoS] [link to this post]
 
I think low priced LLU should now be not a primary concern, the primary concern should be rollout of the new technology, that doesnt happen when you rip profits from the company rolling it out.

BT Infinity 2 Since Dec 2012
Standard User RobertoS
(sensei) Thu 02-May-13 20:42:24
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Re: ofcom probe into BT ref talktalk childish complaint


[re: Chrysalis] [link to this post]
 
CPs.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.2/15.2Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User RobertoS
(sensei) Thu 02-May-13 20:44:29
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Re: ofcom probe into BT ref talktalk childish complaint


[re: Chrysalis] [link to this post]
 
In reply to a post by Chrysalis:
I think low priced LLU should now be not a primary concern, the primary concern should be rollout of the new technology, that doesnt happen when you rip profits from the company rolling it out.
You've lost me there. I hope you didn't take my post seriously, apart from the final sentence which was very much so.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.2/15.2Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User Chrysalis
(legend) Thu 02-May-13 20:45:59
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Re: ofcom probe into BT ref talktalk childish complaint


[re: RobertoS] [link to this post]
 
I wasnt sure what you meant.

BT Infinity 2 Since Dec 2012
Standard User Chrysalis
(legend) Thu 02-May-13 20:49:06
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Re: ofcom probe into BT ref talktalk childish complaint


[re: RobertoS] [link to this post]
 
so who works for the public?

My MP is under the impression ofcom is there to serve the public. Its also made to look like ofcom is there to improve things for the consumer but just choosing to do it via way of enforcing competition.

the minister in charge of broadband wrote back to my MP that ofcom is also supposed to be as open to the public as they are to isp's, my MP has wrote back to that minister saying its not the case and we are both waiting back for the next reply. So it does seem another one of those things where a body isnt doing the same thing as ministers say they are.

BT Infinity 2 Since Dec 2012
Administrator MrSaffron
(staff) Thu 02-May-13 20:58:16
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Re: ofcom probe into BT ref talktalk childish complaint


[re: Chrysalis] [link to this post]
 
http://www.thinkbroadband.com/news/5816-ofcom-opens-...

then you click

http://stakeholders.ofcom.org.uk/enforcement/competi...

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Administrator MrSaffron
(staff) Thu 02-May-13 20:59:50
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Re: ofcom probe into BT ref talktalk childish complaint


[re: Chrysalis] [link to this post]
 
Ofcom is there to promote competition, in the belief that more competition is good for the consumer.

Generally means regulate the various arms of BT in terms of telecoms

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User yarwell
(sensei) Fri 03-May-13 10:47:11
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Re: ofcom probe into BT ref talktalk childish complaint


[re: Chrysalis] [link to this post]
 
In reply to a post by Chrysalis:
1 - How do I tell ofcom my view on this complaint, or is it the case I cant?
2 - How did talktalk even raise the complaint? they have a communications channel joe public does not have?


1. They will invite submissions at some point, or you can email the responsible officer whose address is in the publicity.

2. Well a) they read things and b) they can write letter. That probably excludes a large swathe of the public.

It'll be a long and complex process, defining the costs of various elements and comparing that with the charges and looking for distortions etc etc. Then invite comments and rework some aspects, etc.

--

Phil

MaxDSL - goes as fast as it can and doesn't read the line checker first.

MaxDSL diagnostics
Standard User deleted
(deleted) Fri 03-May-13 11:04:32
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Re: ofcom probe into BT ref talktalk childish complaint


[re: Chrysalis] [link to this post]
 
We are heading to a more US style business economy where going to the courts and/or regulators is the norm in trying to get ahead of the competition.

Look at Apple/Google/MS/Samsung et al their legal departments are suing each other all the time.

Whatever happened to "let the market decide"?
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