Line Stats Advice Please

BT ADSL Broadband activated 3 days ago on my new line. Line stats from HH5 events log are "DSL Link Up: Down Rate=20815Kbps, Up Rate=443Kbps; SNR Margin Down=6.1dB, Up=31.1dB"

At my previous address typical figures were " DSL Link Up: Down Rate=18181Kbps, Up Rate=966Kbps; SNR Margin Down=3.1dB, Up=4.0dB".

I've tried going into test socket via a separate filter, and even tried a HH3 but the "Up" results are virtually identical. Any explanation for these?

TBB Test Results

Your upstream has been fixed. Ask BT to release it and it should increase massively. It's a config error.

Any idea why there's such a large difference between the Down Rate of 20815Kbps and the TBB Download Speed of 12Mbps? ( I should add that computer and HomeHub are connected using Ethernet cable)

I've tested at off peak times and get v similar results

What's your BRAS profile set to? http://windows.mouselike.org/be/?DoAction=BrasChecker

The current Downstream BRAS rate is: 18.19 Mbps
The current Upstream BRAS rate is: 0.45 Mbps

That looks fine. Have you tried the BTW performance tester at www.speedtest.btwholesale.com ?

Have you tried a different browser, and/or different PC?

Indeed I have. It confirms the TBB figures. My query is why the huge difference between sync rate and the TBB download rate?

Is it the TBB 1x rate or the TBB 6x rate?

http://www.thinkbroadband.com/speedtest/results.html...

Both tests give similar speeds, though it does look as if the test does get close to 15 Mbps later on (the HTTPx6 blip at start is probably just AV/malware/firewall software)

Need more tests to see if the pattern varies over time for the connection. If this was congestion you would expect a more wobbly tbbx1

I would try a 3rd-party modem/router