adsl download speeds moving from sky to plusnet

Hi everybody

I am with Sky (previously O2).
My download speed has been consistent at around 3.2Mb/s with both providers

If I change to plusnet could I expect my download speed to remain the same ?

My exchange (congleton) is adsl2+ enabled.

The thing is Sky says I should get 2.3Mb to 3.3Mb so thats what I'm getting
plusnet says I should get specifically 2Mb

A drop of 1Mb may not seem a lot to some but it's 33% to me ) or are they just covering themselves for worst case.

Thanks in advance for your greater knowledge

Edited by deleted (Tue 03-Feb-15 22:39:19)

What are the stats from the adsl2+ modem and is wbc adsl2+ available on your exchange

Thanks MrSaffron

my exchange shows 21CN WBC status - enabled

My stats are:

Uptime: 0 days, 2:38:56

DSL Type: ITU-T G.992.3

Bandwidth (Up/Down) [kbps/kbps]: 606 / 3.208

Data Transferred (Sent/Received) [MB/GB]: 165,42 / 1,10

Output Power (Up/Down) [dBm]: 12,4 / 18,3

Line Attenuation (Up/Down) [dB]: 36,0 / 58,0

SN Margin (Up/Down) [dB]: 12,5 / 8,7

System Vendor ID (Local/Remote): TMMB / ----

Chipset Vendor ID (Local/Remote): BDCM / GSPN

Loss of Framing (Local/Remote): 0 / 0

Loss of Signal (Local/Remote): 0 / 0

Loss of Power (Local/Remote): 0 / 0

Loss of Link (Remote): -

Error Seconds (Local/Remote): 243 / 0

FEC Errors (Up/Down): 7 / 239.651

CRC Errors (Up/Down): 0 / 13

HEC Errors (Up/Down): 0 / 80

My uptime is always low because I loose connection every day or so !

Hope this helps, Steve

If you weren't losing the connection daily a reasonable chance it might have gone faster

With the wbc dlm a risk it might impose a higher target margin and be slower

Only way to know is try, a risky move

Thank you very much for your response MrSaffron, I'll chase up the connection problem. In actual fact I do remember getting 4 Mb in the past

Edited by deleted (Tue 03-Feb-15 22:45:26)

Just an update which I think is significant with Plusnet.

Hidden in their support pages is the following:

"*If your estimated speed is below 4Mb, we'll provide an ADSL1 service even if ADSL2+ is available. This is to give you a more stable and reliable service and a better broadband experience."

Post deleted by RobertoS

If the router allows you to select a particular modulation mode instead of multimode try ADSL1/G.DMT (G.992.1) instead of ADSL2 (G.992.3), you should hopefully find the settings somewhere in the router's graphical user interface (GUI).
It should be a more stable connection unless there are issues with your line.

FYI :- ADSL2+(G992.5)

Thanks for that but I think there is a known issue with O2 routers on Sky.
My issue is I'm leaving Sky but don't want a reduction in speed. I think I've answered my own question for not going to Plusnet.

My only other option is TalkTalk who are predicting an increase in speed !. I'm guessing in reality that my speed will be the same with them.

If I move to TalkTalk will they actually do any cabinet/exchange rewiring ? which maybe could solve my other problem of my connection dropping out at least once a day.

Be aware that upstream speeds on TalkTalk ADSL2+ are capped at 1020 kbps, but judging by your attenuation I don't think you would be hitting that cap anyway.

In reply to a post by steve1953:

My only other option is TalkTalk who are predicting an increase in speed !. I'm guessing in reality that my speed will be the same with them.

If I move to TalkTalk will they actually do any cabinet/exchange rewiring ? which maybe could solve my other problem of my connection dropping out at least once a day.

No. The only change is moving your line at the exchange end from a Sky MSAN/DSLAM to a TalkTalk one.

Edited by RobertoS (Fri 13-Feb-15 22:24:33)

Thank you to everyone who contributes to this really helpful forum

It's a breath of fresh air to enjoy such a polite and helpful community

Robertos, thanks for your web site, never come across it before but am reading it now.

There are a few slightly out of date things I really ought to fix, but overall it is a decent noddy guide. Links to more in-depth ones given in a few places in it.

Well I went with plusnet and my download has been 3.4Mb/s so far, This is as expected for my neighbours phone but for some reason not the 2.0 predicted for my copper. I'm a happy bunny