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mark90997
(regular) Wed 25-Feb-15 16:48:19

Phycial line replacement cost?

[link to this post]

Hey,

Just wondering if anyone knows how much OR typically charges to get the physical phone line replaced from the pole into the house with new cable inside the house to the master socket?

My phone/fttc provider is Sky.

Edited by mark90997 (Wed 25-Feb-15 16:48:59)

MHC
(sensei) Wed 25-Feb-15 17:20:23

Re: Phycial line replacement cost?

[re: mark90997] [link to this post]

Why?

If it is faulty then, with proof, it will be replaced free. If it is not faulty, why does it need replacing?

Unless you want it to be repositioned - when there are, normally, fixed costs.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C

taurus excreta cerebrum vincit

mark90997
(regular) Wed 25-Feb-15 17:28:28

Re: Phycial line replacement cost?

[re: MHC] [link to this post]

Hi,

Yes, looking to get it repositioned, right now it has to go right through the house to get to the master socket through some pretty old wiring. So i guess this would fall under master socket and line repositioning?

MHC
(sensei) Wed 25-Feb-15 17:43:17

Re: Phycial line replacement cost?

[re: mark90997] [link to this post]

http://www.bt.co.uk/pricing/notifs/02-06-2009/Exch_L... gives the charges - although te ex- and inc VAT amounts do not correspond!

That one is dated 2009! There could be an update somewhere.

The latest ... http://www.bt.com/pricing/current/Exch_Lines_boo/129... Base price from BT is the same, the VAT element has increased.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C

taurus excreta cerebrum vincit

Edited by MHC (Wed 25-Feb-15 17:51:43)

Zarjaz
(eat-sleep-adslguide) Wed 25-Feb-15 20:37:27

Re: Phycial line replacement cost?

[re: MHC] [link to this post]

And I wonder what Sky will charge for a shift of NTE ?

Zarjaz

MHC
(sensei) Wed 25-Feb-15 22:08:56

Re: Phycial line replacement cost?

[re: Zarjaz] [link to this post]

In reply to a post by Zarjaz:
And I wonder what Sky will charge for a shift of NTE ?

Maybe, a sky high mark-up!

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C

taurus excreta cerebrum vincit

APTMAN
(learned) Wed 04-Mar-15 00:01:41

Re: Phycial line replacement cost?

[re: mark90997] [link to this post]

I could get damaged then it would be free !

deleted
(deleted) Wed 04-Mar-15 08:09:56

Re: Phycial line replacement cost?

[re: MHC] [link to this post]

the NTE is openreach property so needs to be done by openreach

ip75
(newbie) Wed 04-Mar-15 09:15:51

Re: Phycial line replacement cost?

[re: deleted] [link to this post]

I asked Sky how much it would be to move my NTE from the loft into the living room below. They told me they can't organise this, and suggested I find a local ex-BT engineer to do it instead...

MrSaffron
(staff) Wed 04-Mar-15 09:51:51

Re: Phycial line replacement cost?

[re: ip75] [link to this post]

Sky can arrange this as its an item on the Openreach price list, just the Sky choose not to, the CS rep did not know it was an option in their system.

Plenty of people will move an NTE for you, but they are not supposed to.

Andrew Ferguson, [email protected]
www.thinkbroadband.com
Personal website including useful broadband snippets and maps

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.

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