Terrible Line speed in New build

Hi,
I have recently moved in to a new build and after my line has been activated by BT i checked my line speed and..OMG!.
0.82mbps download!
How can a new estate be built and not cater for High speed broadband!. (A quick search on the internet and this seems to be a common thing)
Anyway, it is what it is, now for doing something about it! (or at least trying).
Where to start is my first question, how do you go about getting BT to even consider upgrading the line into our estate?

Regards

Edited by deleted (Wed 05-Oct-16 11:57:24)

Consideration of upgrade should have been dealt with by the developer before the foundations were laid.

Now a lot will depend on what local authority is in your area, and whether the lines are in scope for the BDUK projects.

Where a developer is still building then they might be willing to work with http://www.communityfibre.bt.com/ and pay some money to get better speeds to the estate, residents can also club together if willing to subsidise the roll-out.

Another option is alternate providers such as IFNL, Virgin Media and others.

Hi,
Thanks for your reply, they are still building on the estate and planning permission has been submitted to build on another area 100m away.

Where would be the best to start, contact the LA and see what plans are in place? (if any)
Go to the local papers?
The site manager has already informed me that "its nothing to do with <developer>

I have read on the web that fees of up to £20k are mentioned if residents plan to fund it themselves!, where does that figure come from?

Figures of £20k to £30k come from other areas that have used the community scheme themselves.

As for the developer clearly you have an old school one, since there are schemes to deliver FTTP to estates if a developer engages with Openreach. Though there is no law that says they have to do anything, hence why you got the minimum the law requires at present i.e. a copper telephone line.

What local authority and a sample postcode for the estate?

It is everything to do with the developer. They arrange the services that will be delivered to the site - they had the option to include fibre options and have presumably decided not to as it would have cost them money.

Too late now but this is the sort of thing you really need to confirm with developers before signing on the dotted line.

Apart from anything else, have you tried the Quiet Line Test on your phone line etc.

Fundamental that you should have a clean phone line, whether ancient or modern, for any xDSL use.

What does the estimates table from this checker tell us?

In reply to a post by RobertoS:

What does the estimates table from this checker tell us?

Its too new to check, think it takes 24hrs for new numbers to appear

Hi Maxrebo

Not sure if you've had the chance to check out Hyperoptic yet - we work with many developers to install fibre in new builds so residents can access 1Gb speeds on the day they move in. You can check availability of 1Gb speeds via our map here -> https://www.hyperoptic.com/map/.

If your development isn't showing, please drop us a DM with your address and we'll investigate further.

Best wishes

Ana

Address should still work

Given an exchange name and cabinet number myself and others on here can do some hunting around

Edited by MrSaffron (Wed 05-Oct-16 13:33:34)