General Discussion
  >> General Broadband Chatter


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | 3 | 4 | 5 | >> (show all)   Print Thread
Standard User deleted
(deleted) Sun 22-Jan-17 17:49:34
Print Post

I want to leave BT but don't think I've any other option?


[link to this post]
 
My exchange isn't fibre enabled, searching all I can find are providers with limited downloads or peak time throttling.

With BTs price hike they will be quite expensive, the problem is they seem to be the cheapest or am I missing something?
Standard User RobertoS
(elder) Sun 22-Jan-17 17:54:43
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
Which exchange please? We need to be able to look what is available.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 54999/14466Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User deleted
(deleted) Sun 22-Jan-17 18:00:21
Print Post

Re: I want to leave BT but don't think I've any other option


[re: RobertoS] [link to this post]
 
Ballyronan


Register (or login) on our website and you will not see this ad.

Standard User deleted
(deleted) Sun 22-Jan-17 18:38:37
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
Just BT for you - no LLU of any type. You can have any ISP who runs on BT, Plusnet for example often do 12 or 18 month contracts with 6 or 12 months free

Keep an eye on https://www.plus.net/home-broadband/ is my best suggestion. I agree BT's prices are shocking. I am leaving their FTTC service soon for the same reason - £53 a month is now getting towards the realms of better connection and way way better support.
Standard User RobertoS
(elder) Sun 22-Jan-17 19:35:15
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
Thanks.

That exchange is enabled for FTTC, but not for all its cabinets. So I just want to check with you that you have used your phone number in this checker?

If you can copy and paste the table contents, and the line above it with the phone number blanked out, there are some posters who may know if your cabinet is planned.

Re ISPs to look at, as 23prince says, keep an eye on Plusnet.

Although we all like true unlimited, do you really need that? There are many that have peak time allowances at reasonable cost, with unmetered outside peak times and all weekend.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 54999/14466Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User RobertoS
(elder) Sun 22-Jan-17 19:36:47
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
The exchange hasn't even got ADSL2+ frown. It's going to be out of Low Cost area for PN.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 54999/14466Kbps @ 600m. BQMs - IPv4 & IPv6

Edited by RobertoS (Sun 22-Jan-17 19:37:17)

Standard User deleted
(deleted) Sun 22-Jan-17 19:53:03
Print Post

Re: I want to leave BT but don't think I've any other option


[re: RobertoS] [link to this post]
 
Yes there is damn all on it which was why i posted on here. I am connected directly to the exchange, the exchange itself has no cabinets but there are cabinets a mile or so outside the village which link back to the exchange. BT have deemed that we are fast enough connected directly to the exchange.
Standard User deleted
(deleted) Sun 22-Jan-17 20:05:54
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
Are you on an EO line at close range or long range? I hope the first, otherwise I feel for you man. You'll just have to wait to be moved to another cabinet.
Standard User deleted
(deleted) Sun 22-Jan-17 20:24:40
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
I'm close less than a 5 min walk away.
Standard User deleted
(deleted) Sun 22-Jan-17 21:19:04
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
What's your postcode (you can PM me if you don't want to post it)? Just looking at your exchange, I don't see any EO lines based on postcodes.

It might be that they have moved your EO line over to a cabinet. I see two new cabinets (PCP6 &7) are in the build stage under the Superfast Extension Programme and are due to complete in the new couple of months. All cabinets for this exchange should be covered with FTTC.

Edited by deleted (Sun 22-Jan-17 21:20:00)

Standard User deleted
(deleted) Sun 22-Jan-17 21:28:43
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
Thanks pm sent
Standard User RobertoS
(elder) Sun 22-Jan-17 21:29:11
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
Post deleted by RobertoS
Because as soon as it appeared your reply to Andy was present smile. I was suggesting you accepted that offer.

Edited by RobertoS (Sun 22-Jan-17 21:30:41)

Standard User deleted
(deleted) Sun 22-Jan-17 22:08:43
Print Post

Re: I want to leave BT but don't think I've any other option


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
The exchange hasn't even got ADSL2+ frown. It's going to be out of Low Cost area for PN.


I got no idea what's wrong with me today. I missed the FTTC and ADSL and for some reason saw 21CN instead- what a twit.
Standard User deleted
(deleted) Sun 22-Jan-17 22:09:04
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
PM received.

So it does look like the EO lines are being moved over to a new cabinet (PCP7), which is/was due to go live by April 2017.

Can you see any cabinets being installed outside of your exchange?
Standard User deleted
(deleted) Mon 23-Jan-17 06:34:11
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
No don't see any cabinets. The only thing that happened recently was just before Christmas they dug up the footpaths in our estate doing something or other. Would this be related? The local MP says the exchange is due to be enabled by December 2017 but I think that's the date the broadband improvements scheme ends.
Standard User deleted
(deleted) Mon 23-Jan-17 06:44:51
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
The exchange has been fibre enabled back from June 2010 with the first cabinet going live in September in 2010 under BT's commercial programme.

So far, there are 5 five enabled cabinets on the exchange. There should be another 2 cabinets going live soon, covered by the NI SEP.
Standard User deleted
(deleted) Mon 23-Jan-17 06:54:17
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
Where are you getting this info? This means I'd be better staying with bt at this rate if it's due to go live shortly.
Standard User deleted
(deleted) Mon 23-Jan-17 08:46:46
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
Openreach

I don't think you have anything to lose waiting a couple of months.
Administrator MrSaffron
(staff) Mon 23-Jan-17 10:11:19
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
Have done some looking and the public Openreach site is suggesting FTTP is in the design and build phase for postcodes close to the exchange that are currently EO.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Mon 23-Jan-17 10:22:29
Print Post

Re: I want to leave BT but don't think I've any other option


[re: MrSaffron] [link to this post]
 
Ballyronan does appear on the latest FTTP deployment reports with Huawei mentioned as the vendor, but there is no estimated RFS or further information which is strange.

I see this PCP7 for FTTC deployment, but there are no covered postcodes for this cabinet (unless there is some really really new builds).

It looks like the whole of Ballyronan should be covered by the NI SEP, but the technology is not 100% clear.
Standard User deleted
(deleted) Mon 23-Jan-17 10:31:07
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
Why would a cabinet by viable for a FTTC cabinet if it doesn't cover any postcodes?

Edited by deleted (Mon 23-Jan-17 10:32:59)

Standard User deleted
(deleted) Mon 23-Jan-17 10:37:20
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
I suspect it's for the EO lines. Postcode mapping shows only PCP1-6.

It might be that FTTP was planned, but FTTC will be deployed to meet the contractual dates.
Standard User deleted
(deleted) Mon 23-Jan-17 10:38:59
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
Ah, sorry, I think I got confused. So, atm the cabinet doesn't cover any postcodes but will once the EO lines have been moved over to it.
Administrator MrSaffron
(staff) Mon 23-Jan-17 11:53:49
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
Something like that, and yes there have been situations where FTTP has been backed off to be a FTTC deployment.

That said have seen FTTP deployed close to the exchange, but generally in NI its those on very long lines as infill.

Another scenario has been FTTC deployed, but one or two postcodes get FTTP - and seems to be done where you have a few businesses, or where FTTC speeds are down below around 17 Mbps.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Mon 23-Jan-17 13:16:47
Print Post

Re: I want to leave BT but don't think I've any other option


[re: MrSaffron] [link to this post]
 
Yes, it does seem that the further away from the exchange you are (especially if outside the boundaries of FTTC), the longer you have to wait for FTTP but in the end you actually get a better service the EU's closer to the exchange on ADSL or on VDSL.
Standard User deleted
(deleted) Mon 23-Jan-17 18:12:53
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
Ok so I went to the exchange today to see if anything was happening. It a small very old building with a security fence right the way round it. I walked right around it and there are zero cabinets around it. However the Mrs tells me that the people who have been digging up the street are from a company called KN Network with Working For BT on the side of the van, so they are at something. Could it be FTTP? What way does that work?
Standard User deleted
(deleted) Mon 23-Jan-17 18:29:23
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
BT/Openreach contract the vast majority of their civil work these days.

Are they still doing the work? Best bet would be to speak to one of them, if you can.

At a guess, I would say it's more likely to be related to you. Can you follow where they have been digging to see if a new cabinet is going in?

Just a word of warning if you're planning to move ISPs in the very near future. If they do deploy FTTP, then you have limited ISP options right now. The likes of TalkTalk and Sky don't offer Openreach's FTTP presently, so you don't want to get stuck in an 18 month contract with a provider that cannot supply FTTP (if it becomes available).
Standard User deleted
(deleted) Mon 23-Jan-17 18:43:06
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
Work finished the week before Christmas, they still be in and out now and again. This is in the middle of a small housing estate, I would imagine a cabinet would go at the entrance to the estate but then when you stand at the entrance to the estate you could hit the exchange with a stone it's so close so perhaps they don't need a cabinet? I don't know how it works.

The work they have done has been down them grey BT manholes in the footpaths.
Standard User deleted
(deleted) Mon 23-Jan-17 19:20:50
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
It's normal for Openreach to install both a PCP and a fibre cabinet outside the exchange for EO lines.

Edited by deleted (Mon 23-Jan-17 19:21:14)

Administrator MrSaffron
(staff) Mon 23-Jan-17 19:28:39
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
If they are going to do a VDSL2 deployment, and in some areas its not two cabinets but a single all in one.

If its FTTP then roadworks may still be needed to enlarge pavement chambers, or build new ones to house the passive kit.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Wed 25-Jan-17 19:55:08
Print Post

Re: I want to leave BT but don't think I've any other option


[re: MrSaffron] [link to this post]
 
Thanks everyone for your help on this thread. I guess I'll just have to wait and see. I emailed openreach but whether they tell me anything is a different story.
Standard User deleted
(deleted) Sat 28-Jan-17 11:21:13
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
Right guys I have been talking to EE, I don't know if it's a tactic to get me to take out a contact with them but they said they can see planning for fibre but that's it, and when it's at planning stage it can take a year at least before fibre is available to order.

I checked open reach myself and it says yes it's in scope but FTTP doesn't go along the normal time line of events, it goes to inscope then basically available to order.

What's your thoughts?
Standard User RobertoS
(elder) Sat 28-Jan-17 12:54:50
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
In reply to a post by falko89:
... just have to wait and see.
There's nothing you can do to affect it. Even by standing in a by-election and getting into Parliament somewhere else in the country.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 54999/14466Kbps @ 600m. BQMs - IPv4 & IPv6
Administrator MrSaffron
(staff) Sat 28-Jan-17 13:09:55
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
Don't do anything that would preclude being able to order VDSL2 or FTTP if it does arrive, you might find EE offer VDSL2 but not FTTP (cannot recall seeing an EE FTTH speed test) so if FTTP appears you might be stuck.

NOTE: Sales staff are the worst usually for understanding that fibre comes in different flavours.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Tue 07-Feb-17 13:14:12
Print Post

Re: I want to leave BT but don't think I've any other option


[re: MrSaffron] [link to this post]
 
Right I emailed openreach and it's not good. Basically nothing happening from what I make of it.


response to your query below, I have investigated this address in our network database records.

Your property is connected to an EO (Exchange only line) BALLYRONAN line and DP 265.

Unfortunately your property isn�t currently included in the fibre roll-out because we normally provide fibre via a green cabinet that you see by the road side. Unfortunately you fall into a small proportion of homes and businesses that

are served directly by your local exchange, by what we call an exchange only or EO line. This means that our normal way of connecting you won�t work, however we�re busy working on solutions to make this viable in the future.

We request you to please keep an eye on our website http://www.homeandwork.openreach.co.uk/OurNetwork/ru... for an update. It�s where we publish the very latest fibre coverage information and we update it daily.
Standard User deleted
(deleted) Tue 07-Feb-17 13:14:42
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
So what do I do now?
Administrator MrSaffron
(staff) Tue 07-Feb-17 13:18:31
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
What does https://www.homeandwork.openreach.co.uk/when-can-i-g... actually say for your postcode?

Plans can and do sometimes change, or priorities change and thus to manage expectation less is said about what might be coming.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Tue 07-Feb-17 13:26:39
Print Post

Re: I want to leave BT but don't think I've any other option


[re: MrSaffron] [link to this post]
 
It says in scope bt45 6gb
Standard User witchunt
(member) Tue 07-Feb-17 17:41:22
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
Possibly in the very early stages of being part of the FTTP build for that exchange area
Standard User deleted
(deleted) Tue 07-Feb-17 18:31:07
Print Post

Re: I want to leave BT but don't think I've any other option


[re: witchunt] [link to this post]
 
Leaves me in an awkward position now as I want to leave BT and only BT do FTTP. It says in that email its not even in the planned fibre rollout, I asked BT and they said they can see no sign of any plans for Fibre, EE on the other hand can see it has been planned.
Standard User deleted
(deleted) Tue 07-Feb-17 18:48:33
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
As above, not sure what EE have been looking at as they don't offer FTTP.

AAISP, Zen AND BT offer FTTP packages.

Chances are if the work hasn't even started yet, it's unlikely it'll be installed and connected up within 12 months.
Standard User deleted
(deleted) Tue 07-Feb-17 19:02:45
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
Thats my thinking, but they have already dug up the street in various locations close to them BT manholes.
Administrator MrSaffron
(staff) Tue 07-Feb-17 19:10:30
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
Asking who precisely in BT? BT Consumer have the same visibility as any other ISP, but history suggests those who you talk to are often tied to only talking about what is actually ready to order.

Its best to say at present, no one is willing to give a firm yes or no, i.e. signs are things are changing and its more than planning if seeing street works, but that might be live in a couple of months or two years.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Tue 07-Feb-17 19:15:34
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
In reply to a post by falko89:
Leaves me in an awkward position now as I want to leave BT and only BT do FTTP. It says in that email its not even in the planned fibre rollout, I asked BT and they said they can see no sign of any plans for Fibre, EE on the other hand can see it has been planned.


I have to join several who have suggested you do not leave BT until things clarify and you can see the future.

You may not like BT but I can assure you there are many worse and salesmen will spin many a yarn to get your custom after which there is no going back

May I suggest you write a polite e-mail to [email protected] which will produce a reply from BT executive complaints department

Ask them to clarify what is happening and what they can do to sort out any problems which you presently have

Again, stick with BT for the moment. At least you have a working system. Change provider and things may deteriorate. Until the technical future is sorted it can't improve
Standard User deleted
(deleted) Tue 07-Feb-17 19:53:20
Print Post

Re: I want to leave BT but don't think I've any other option


[re: deleted] [link to this post]
 
Thanks for that mate.
Pages in this thread: 1 | 2 | 3 | 4 | 5 | >> (show all)   Print Thread

Jump to