BT slow?

Is bloated toad on a slow down today? Just sorted out my next door neighbours phone cables and their broadband seems to be really slow, about 2.5Mb/s, They have fibre.

I am on plusnet and all seems fine here.

Was it slow before you sorted out the phone cables?

I'm maxing out the WiFi here so seems OK. Perhaps you have kicked in DLM while sorting out their cables.

Back to basics, what line stats does their service show ?

Fine in London - tested over wifi on iPhone

http://www.thinkbroadband.com/speedtest/results.html...

Seems about fine for the time of day for me.

http://www.thinkbroadband.com/speedtest/results.html...

Paul

Edited by PaulKirby (Sun 05-Mar-17 11:11:17)

Cheers peeps. I put the cables back to where they was before I started and it was still the same, I am going back over there after lunch, but I just had a thought, their son download on demand stuff from the Sky box, so I wonder if the box is downloading stuff and that is why the net is slow. I will check that this afternoon, if so then that is my problem.

The reason why I have been sorting the cables out is because the connection sky put in top connect their boxes to the phone line is now failing, in that it is broken, so the idea is to take it out all together, Sky do not seems to bother with it these days anyway. I will disconnect it for a few weeks and see if sky contact them, if not then the cables can be got rid of.

Are you testing over wireless as sky's standard hub is only 2.4ghz

No problem running Sky without phone line connected ( I never have it connected). It has been known to be cause of problem..

New box's don't even have a phone connection