Thank you for your suggestion.

Hopefully the punter will check this thread (was pointed towards this forum ) and update us if a resolution is found.

What upload speed do they have?

Videos are the big killer as people tend to under estimate the file size.

The other option is that they are not aware of something that is seeding torrents

Edited by MrSaffron (Wed 28-Jun-17 13:51:11)

If nothing showed in the network utilisation then MrS's guess would be wrong as well.

Easiest way to check if its something uploading (assuming his ISP doesnt monitor this for him) is use Routerstats. That seperates upload and download so you can see how many bytes are being transfered in either direction

He was getting over a meg upload .....

I saw something similar on my ADSL line at Christmas, all good till additional child camr back from uni, constant face timing of her b/f would kill everyone else's connection.

I dunno, the geezer hasn't got back to me ....

Thanks for the suggestion.