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Standard User Tertius
(newbie) Wed 11-Oct-17 10:55:07
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Sync & Throughput


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My ADSL line gradually slowed down to less than 1Mbps. Following an escalation of the complaint from TalkTalk to Openreach, the engineer found no faults as such, but was able to change my line over to a better cable at one of the cabinets (there is a sub cabinet between me and the main cabinet).
As a result of his work, the sync speed at the modem (Draytek Vigor 130) is now over 3Mbps. However, all the speeds tests I perform show 2.4Mbps after the router (Apple airport).
2.4 is as good as I�ve ever achieved on the line. Nevertheless, is the drop of 0.6 from sync to throughput a usual figure?. I am using a brand new 0.5m cat6 cable from the modem to the router, and a brand new 1m cat6 cable from the router to my Mac. The tests were also identical with older and longer Cat5 cables, and are also similar over WiFi.
I intend to try a move to FTTC, but am keen to optimise the ADSL as I�m 1500m from the cabinet, so VDSL may be no better.
Standard User deleted
(deleted) Wed 11-Oct-17 11:27:12
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Re: Sync & Throughput


[re: Tertius] [link to this post]
 
In reply to a post by Tertius:
I intend to try a move to FTTC, but am keen to optimise the ADSL as I�m 1500m from the cabinet, so VDSL may be no better.
What does http://www.dslchecker.bt.com/adsl/ADSLChecker.addres... estimate for your address?
Standard User Toonshorty
(member) Wed 11-Oct-17 11:35:49
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Re: Sync & Throughput


[re: Tertius] [link to this post]
 
Depending on the quality of the copper, you may get a respectable VDSL connection at 1500m.

Before we got moved onto an infill cabinet, we were around 1.5-1.6km from the cabinet and originally synced at 18/4. Crosstalk reduced this over time and it eventually settled at around 13/1.5, but even that is a big improvement over 2Mbps on ADSL.


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Administrator MrSaffron
(staff) Wed 11-Oct-17 11:41:21
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Re: Sync & Throughput


[re: Tertius] [link to this post]
 
On ADSL generally allow a 10% overhead between sync speed and throughput as measured by tests/downloads etc

So the drop to 3 Mbps to 2.4 Mbps is not bad.

If the 1500m is an accurate distance then based on what others are getting a lot of the time would expect VDSL2 to exceed your ADSL performance. The results from the checkers are a good indicator normally.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Tertius
(newbie) Wed 11-Oct-17 14:20:50
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Re: Sync & Throughput


[re: MrSaffron] [link to this post]
 
Thanks for the input. It'll take another week or so to complete the complaint process with TalkTalk before moving on to fibre.
Until then I'll live with the ADSL, although the drop is over 20% rather than 10%.
Standard User RobertoS
(elder) Wed 11-Oct-17 14:40:06
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Re: Sync & Throughput


[re: Tertius] [link to this post]
 
Don't forget the loss quoted is for wired connection to your router. A wireless connection is almost always considerably lower still, as the connection speed between the device and router fluctuates quite considerably even when neither is moving.

It is also amazing the difference between those wireless speeds that results from a move of a couple of centimetres, or a rotation to alter the antennae direction.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. 200GB. Sync 72313/12530Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User Tertius
(newbie) Wed 11-Oct-17 15:39:16
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Re: Sync & Throughput


[re: RobertoS] [link to this post]
 
Again, thanks for the input. The speeds quoted are for a wired connection from modem to router to the computer, with a 20% loss.
Standard User Tertius
(newbie) Wed 11-Oct-17 15:59:59
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Re: Sync & Throughput


[re: deleted] [link to this post]
 
To answer BatBoy�s question, the DSL checker gives:
High Low High Low
VDSL Range A (Clean) 5.4 3
VDSL Range B (Impacted) 5.4 2.2
Until a couple of weeks ago it quoted a max of over 8. No idea why it�s gone down.
Standard User deleted
(deleted) Wed 11-Oct-17 16:06:04
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Re: Sync & Throughput


[re: Tertius] [link to this post]
 
In reply to a post by Tertius:
Until a couple of weeks ago it quoted a max of over 8. No idea why it�s gone down.
Perhaps you were moved to a longer line:
In reply to a post by Tertius:
was able to change my line over to a better cable at one of the cabinets (there is a sub cabinet between me and the main cabinet).
Standard User Tertius
(newbie) Wed 11-Oct-17 16:41:21
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Re: Sync & Throughput


[re: deleted] [link to this post]
 
That won�t be it. When the fibre estimate went down from max 8 to max 5 my ADSL had already been at 0.7 for quite a while. The line change and ADSL improvement has had no subsequent effect on the published fibre estimates.
Administrator MrSaffron
(staff) Wed 11-Oct-17 18:58:59
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Re: Sync & Throughput


[re: Tertius] [link to this post]
 
That would suggest that your distance estimate of 1500m is conservative

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Tertius
(newbie) Thu 12-Oct-17 09:00:50
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Re: Sync & Throughput


[re: MrSaffron] [link to this post]
 
A fair point. However, it's not my estimate, it came from the Openreach engineer's data.
Standard User Tertius
(newbie) Tue 14-Nov-17 08:05:30
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Re: Sync & Throughput


[re: Tertius] [link to this post]
 
To close this thread:
TalkTalk wouldn�t offer me a FTTC service, so I went with Plusnet.
The new service was connected yesterday and is giving over 5mbs up, and about 1Mbps down. Not brilliant, but as expected, and double the ADSL speed.
For simplicity I am currently connected via the Plusnet router, but will re-instate my Draytek modem and Apple router later today.
Standard User RobertoS
(elder) Thu 16-Nov-17 09:36:59
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Re: Sync & Throughput


[re: Tertius] [link to this post]
 
Have you got those speeds the right way round?

What are they like with the Draytek? Possibly lower.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. 200GB. Sync 73724/12601Kbps @ 600m. BQMs - IPv4 & IPv6

Edited by RobertoS (Thu 16-Nov-17 09:39:07)

Standard User MHC
(sensei) Thu 16-Nov-17 10:12:23
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Re: Sync & Throughput


[re: Tertius] [link to this post]
 
Having taken a line through a similar process - 9km from exchange and round 3km from cabinet to move from around 1Mbps to near 3Mbps on FTTC, I have seen how critical everything inside the house can be.

Get the modem or hub as close as possible to the master socket with a very short lead. If your router cannot go close by run a single Ethernet connection. If you can, just have a single phone connected, or if possible move to DECT with the base a little way away. Keep other electrical and electronic equipment such as TVs, fridges, &c away from the modem. And don't drape Christmas lights along the front of your house

By doing this, and locating the modem under a bed - we managed to squeeze another 200-300 kbps from the connection.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
Standard User Tertius
(newbie) Fri 17-Nov-17 04:37:23
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Re: Sync & Throughput


[re: RobertoS] [link to this post]
 
Oops, yes I did put the numbers the wrong way round. 5 down, 1 up. Still with the Plusnet router at the moment due to work commitments. The download is gradually drifting up to nearer 6Mbps. Might let it settle for a week or so before changing back to my old modem/router set up.
As part of the recent troubleshooting on my previous ADSL connection I ensured that everything my side of the master socket is immaculate, including a brand new master socket.
I remain frustrated at being a broadband poor relation, but to be fair to TalkTalk, Openreach, and now Plusnet, 2.5Mbs ADSL and 6Mbps FTTC is technically quite good given my distance from the exchange and the cabinet.
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