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Standard User deleted
(deleted) Thu 16-Nov-17 19:26:31
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Virgin high speed ADSL not loading images from some s


[link to this post]
 
Hello,

I have Virgin Media home braodband thats high speed. All worked fine but i noticed there was one site i couldnt load some images on. Then i noticed another and also we are having issues authenticating to icloud.

I have numerous Apple devices, eg imac, macbook, iphone etc and all are the same.

If i use my 4G iphone as the as internet connection then i can authenticate to icloud and load the images.

I've restarted the router etc, changed my DNS on local machine to use 8.8.8.8, fluched cache but still the same.

Looking for ways to trouble shoot please smile

Thanks!
Administrator MrSaffron
(staff) Thu 16-Nov-17 20:03:47
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Re: Virgin high speed ADSL not loading images from some s


[re: deleted] [link to this post]
 
Are the sites that are not working https or http based

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Thu 16-Nov-17 20:18:13
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Re: Virgin high speed ADSL not loading images from some s


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
Are the sites that are not working https or http based


http

http://bloomweddings.co.uk/fractal-prisms-review/

I only see the top image


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Standard User deleted
(deleted) Thu 16-Nov-17 20:25:15
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Re: Virgin high speed ADSL not loading images from some s


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
Are the sites that are not working https or http based


The image sources not loading appear to be from https if i view the page source
Standard User ggremlin
(experienced) Thu 16-Nov-17 20:32:40
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Re: Virgin high speed ADSL not loading images from some s


[re: deleted] [link to this post]
 
check the time and date on your computer
Standard User deleted
(deleted) Thu 16-Nov-17 20:34:05
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Re: Virgin high speed ADSL not loading images from some s


[re: ggremlin] [link to this post]
 
In reply to a post by ggremlin:
check the time and date on your computer

yes its deffo correct - this is an issue on more than one device too.
Standard User ggremlin
(experienced) Thu 16-Nov-17 20:39:53
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Re: Virgin high speed ADSL not loading images from some s


[re: deleted] [link to this post]
 
In reply to a post by Paulyboy:
In reply to a post by ggremlin:
check the time and date on your computer

yes its deffo correct - this is an issue on more than one device too.

ok, it could have been that the router had an incorrect time/date, and supplying that to all the devices
at least one variable out the way wink
Standard User deleted
(deleted) Thu 16-Nov-17 21:05:37
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Re: Virgin high speed ADSL not loading images from some s


[re: deleted] [link to this post]
 
All okay on BT Broadband
Standard User billford
(elder) Thu 16-Nov-17 22:30:20
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Re: Virgin high speed ADSL not loading images from some s


[re: deleted] [link to this post]
 
Your link (http://bloomweddings.co.uk/fractal-prisms-review/) works fine here on an iMac using FTTC...
In reply to a post by Paulyboy:
I have numerous Apple devices, eg imac, macbook, iphone etc and all are the same.
Makes it sound like a router issue...
If i use my 4G iphone as the as internet connection then i can authenticate to icloud and load the images.
And that would support the idea.

Can you take the router out of the equation by connecting direct to a modem with (say) the iMac?

Note- I know nothing about Virgin Media, so have no idea how you would set up the connection to login to Virgin.

Bill
A level playing field is level in both directions.

_______________________________________Planes and Boats and ... ______________BQMs: IPv4 IPv6

Edited by billford (Thu 16-Nov-17 22:31:58)

Standard User deleted
(deleted) Fri 17-Nov-17 00:09:14
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Re: Virgin high speed ADSL not loading images from some s


[re: billford] [link to this post]
 
In reply to a post by billford:
Your link (http://bloomweddings.co.uk/fractal-prisms-review/) works fine here on an iMac using FTTC...
In reply to a post by Paulyboy:
I have numerous Apple devices, eg imac, macbook, iphone etc and all are the same.
Makes it sound like a router issue...
If i use my 4G iphone as the as internet connection then i can authenticate to icloud and load the images.
And that would support the idea.

Can you take the router out of the equation by connecting direct to a modem with (say) the iMac?

Note- I know nothing about Virgin Media, so have no idea how you would set up the connection to login to Virgin.


Well yeah of course i can thats why i said i can connect using the iphone 4G as the bridge.

No one has modems do they? laugh
Standard User deleted
(deleted) Fri 17-Nov-17 00:10:19
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Re: Virgin high speed ADSL not loading images from some s


[re: deleted] [link to this post]
 
In reply to a post by Paulyboy:
In reply to a post by billford:
Your link (http://bloomweddings.co.uk/fractal-prisms-review/) works fine here on an iMac using FTTC...
In reply to a post by Paulyboy:
I have numerous Apple devices, eg imac, macbook, iphone etc and all are the same.
Makes it sound like a router issue...
If i use my 4G iphone as the as internet connection then i can authenticate to icloud and load the images.
And that would support the idea.

Can you take the router out of the equation by connecting direct to a modem with (say) the iMac?

Note- I know nothing about Virgin Media, so have no idea how you would set up the connection to login to Virgin.


Well yeah of course i can thats why i said i can connect using the iphone 4G as the bridge.

No one has modems do they? laugh


I thought your guys were dead techie!
Standard User Zarjaz
(eat-sleep-adslguide) Fri 17-Nov-17 06:58:56
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Re: Virgin high speed ADSL not loading images from some s


[re: deleted] [link to this post]
 
Most of �us� have modems, for our ADSL and VDSL services.

Standard User deleted
(deleted) Fri 17-Nov-17 08:15:14
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Re: Virgin high speed ADSL not loading images from some s


[re: deleted] [link to this post]
 
I have a modem but I don�t have virgin
Standard User billford
(elder) Fri 17-Nov-17 08:16:24
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Re: Virgin high speed ADSL not loading images from some s


[re: deleted] [link to this post]
 
If you're using any form of xDSL then you've got a modem. Telephone lines don't speak Ethernet.

It may be combined with the router in a single box rather than be a separate item but it's there.

Bill
A level playing field is level in both directions.

_______________________________________Planes and Boats and ... ______________BQMs: IPv4 IPv6

Edited by billford (Fri 17-Nov-17 08:25:21)

Standard User deleted
(deleted) Fri 17-Nov-17 11:33:53
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Re: Virgin high speed ADSL not loading images from some s


[re: billford] [link to this post]
 
So i think i dound the issue but not yet the resolve!

The images its trying to load have an HTTPS source eg

https://i1.wp.com/bloomweddings.co.uk/wp-content/upl...

Chrome gives me the following message: 'This server could not prove that it is i1.wp.com; its security certificate is from contentcontrol.vodafone.co.uk. This may be caused by a misconfiguration or an attacker intercepting your connection.'

All browsers load the image when i add the security exception in and then the main page also then loads the images as it should.

So i need to find out if vodafone is at fault or if the sites are using one of these 'free' HTTPS certificates that people are using to move their site to HTTPS to please Google.
Standard User deleted
(deleted) Fri 17-Nov-17 11:53:51
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Re: Virgin high speed ADSL not loading images from some s


[re: deleted] [link to this post]
 
http://forums.thinkbroadband.com/vodafone/4549610-vo...
Standard User deleted
(deleted) Fri 17-Nov-17 12:15:17
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Re: Virgin high speed ADSL not loading images from some s


[re: deleted] [link to this post]
 
Think ive sorted it by using the OpenDNS DNS servers on the vodafone router.
Standard User deleted
(deleted) Fri 17-Nov-17 16:24:46
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Re: Virgin high speed ADSL not loading images from some s


[re: deleted] [link to this post]
 
In reply to a post by Paulyboy:
Think ive sorted it by using the OpenDNS DNS servers on the vodafone router.
Which vodafone router?
Standard User deleted
(deleted) Fri 17-Nov-17 16:41:58
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Re: Virgin high speed ADSL not loading images from some s


[re: deleted] [link to this post]
 
In reply to a post by BatBoy:
In reply to a post by Paulyboy:
Think ive sorted it by using the OpenDNS DNS servers on the vodafone router.
Which vodafone router?


Huawei 963168_HUAWEIVOX25
Standard User deleted
(deleted) Fri 17-Nov-17 16:53:09
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Re: Virgin high speed ADSL not loading images from some s


[re: deleted] [link to this post]
 
Are you using Virgin or Vodafone confused
Standard User deleted
(deleted) Fri 17-Nov-17 16:54:07
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Re: Virgin high speed ADSL not loading images from some s


[re: deleted] [link to this post]
 
In reply to a post by BatBoy:
Are you using Virgin or Vodafone confused


Oooh yeah! Good spot lol!! Its Vodafone! Got my V words mixed up blush
Standard User deleted
(deleted) Fri 17-Nov-17 16:56:47
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Re: Virgin high speed ADSL not loading images from some s


[re: deleted] [link to this post]
 
In reply to a post by Paulyboy:
I thought your guys were dead techie!
laugh
Standard User deleted
(deleted) Fri 17-Nov-17 17:06:02
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Re: Virgin high speed ADSL not loading images from some s


[re: deleted] [link to this post]
 
In reply to a post by BatBoy:
In reply to a post by Paulyboy:
I thought your guys were dead techie!
laugh


laugh laugh laugh
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