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Hello,
I have Virgin Media home braodband thats high speed. All worked fine but i noticed there was one site i couldnt load some images on. Then i noticed another and also we are having issues authenticating to icloud.
I have numerous Apple devices, eg imac, macbook, iphone etc and all are the same.
If i use my 4G iphone as the as internet connection then i can authenticate to icloud and load the images.
I've restarted the router etc, changed my DNS on local machine to use 8.8.8.8, fluched cache but still the same.
Looking for ways to trouble shoot please
Thanks!
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Are the sites that are not working https or http based
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Are the sites that are not working https or http based
http
http://bloomweddings.co.uk/fractal-prisms-review/
I only see the top image
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Register (or login) on our website and you will not see this ad.
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Are the sites that are not working https or http based
The image sources not loading appear to be from https if i view the page source
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check the time and date on your computer
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check the time and date on your computer
yes its deffo correct - this is an issue on more than one device too.
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check the time and date on your computer
yes its deffo correct - this is an issue on more than one device too.
ok, it could have been that the router had an incorrect time/date, and supplying that to all the devices
at least one variable out the way
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All okay on BT Broadband
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Your link (http://bloomweddings.co.uk/fractal-prisms-review/) works fine here on an iMac using FTTC... I have numerous Apple devices, eg imac, macbook, iphone etc and all are the same. Makes it sound like a router issue... If i use my 4G iphone as the as internet connection then i can authenticate to icloud and load the images. And that would support the idea.
Can you take the router out of the equation by connecting direct to a modem with (say) the iMac?
Note- I know nothing about Virgin Media, so have no idea how you would set up the connection to login to Virgin.
Edited by billford (Thu 16-Nov-17 22:31:58)
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Your link (http://bloomweddings.co.uk/fractal-prisms-review/) works fine here on an iMac using FTTC...I have numerous Apple devices, eg imac, macbook, iphone etc and all are the same. Makes it sound like a router issue...If i use my 4G iphone as the as internet connection then i can authenticate to icloud and load the images. And that would support the idea.
Can you take the router out of the equation by connecting direct to a modem with (say) the iMac?
Note- I know nothing about Virgin Media, so have no idea how you would set up the connection to login to Virgin.
Well yeah of course i can thats why i said i can connect using the iphone 4G as the bridge.
No one has modems do they?
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Your link (http://bloomweddings.co.uk/fractal-prisms-review/) works fine here on an iMac using FTTC...I have numerous Apple devices, eg imac, macbook, iphone etc and all are the same. Makes it sound like a router issue...If i use my 4G iphone as the as internet connection then i can authenticate to icloud and load the images. And that would support the idea.
Can you take the router out of the equation by connecting direct to a modem with (say) the iMac?
Note- I know nothing about Virgin Media, so have no idea how you would set up the connection to login to Virgin.
Well yeah of course i can thats why i said i can connect using the iphone 4G as the bridge.
No one has modems do they? 
I thought your guys were dead techie!
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Most of �us� have modems, for our ADSL and VDSL services.
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I have a modem but I don�t have virgin
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If you're using any form of xDSL then you've got a modem. Telephone lines don't speak Ethernet.
It may be combined with the router in a single box rather than be a separate item but it's there.
Edited by billford (Fri 17-Nov-17 08:25:21)
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So i think i dound the issue but not yet the resolve!
The images its trying to load have an HTTPS source eg
https://i1.wp.com/bloomweddings.co.uk/wp-content/upl...
Chrome gives me the following message: 'This server could not prove that it is i1.wp.com; its security certificate is from contentcontrol.vodafone.co.uk. This may be caused by a misconfiguration or an attacker intercepting your connection.'
All browsers load the image when i add the security exception in and then the main page also then loads the images as it should.
So i need to find out if vodafone is at fault or if the sites are using one of these 'free' HTTPS certificates that people are using to move their site to HTTPS to please Google.
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Think ive sorted it by using the OpenDNS DNS servers on the vodafone router.
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Think ive sorted it by using the OpenDNS DNS servers on the vodafone router. Which vodafone router?
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Think ive sorted it by using the OpenDNS DNS servers on the vodafone router. Which vodafone router?
Huawei 963168_HUAWEIVOX25
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Are you using Virgin or Vodafone
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Are you using Virgin or Vodafone 
Oooh yeah! Good spot lol!! Its Vodafone! Got my V words mixed up
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I thought your guys were dead techie!
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I thought your guys were dead techie! 
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