ISP changing Support from 24-7 to 08:00 - 22:00 (Contract Q)

I received a mail from my ISP today advising they will no longer have a 24-7 support desk.
As this is a change in contract, I am hoping that I will have an option to change my contract also.
I am currently in a 12 month contract with 8 months remaining.
I know when BT modify their price, you can leave them if you disagree with the change and notify them within 30 days.

Does anyone have any idea if I will be able to change to a monthly contract without charge? or worst case, even leave without penalty?

I am hoping to change to a monthly contract.

Thanks

Is this ISP BT, or Cotswold Wireless?

Edit: But if BT a change to monthly contract would not be possible, and almost certainly not Cotswold either. The 30 days to give notice of leaving is an Ofcom requirement.

Edited by RobertoS (Thu 13-Sep-18 01:08:37)

It�s neither.
However I didn�t really want to mention isp names at this point.
I just used BT as an example.

I�ve edited in the meantime .

It may be covered deep in the T & Cs and �Legal� sections.

Thanks.
And I will try and find it.
Better get out the magnifying glass

Sorry for being an idiot.... we do have a BT hub now on fibre, it used to be Sky. I typed Sky by mistake apologies.
Thoughts?

Wrong thread