Apparently Openreach can not get to us until Monday and they also do not work on a Sunday! We will be without telephone and broadband for at least three days.
We all depend so much on broadband today and will become more so with time. Many houses are becoming “smart” and rely on broadband for a wide range of services e.g. alarm systems, garage doors, heating, entertainment, lighting, door locks to name but a few.
Should we not expect Openreach to resolve broadband and telephone issues as urgently as the utilities given our dependence on broadband?
Openreach have the monopoly in our area of the country thus I assume this issue would be the same irrespective on provider, I am questioning the benefits of a business account as a consumer account issue would be dealt with in the same way...
Is government not looking at repair times for providers such as Openreach given our dependence on broadband??
Edited by ajd1 (Sat 29-Dec-18 14:41:44)