Keep receiving telephone calls from It is claimed 'BT technical department'
Stating BT are cutting off my Internet connection.
To avoid this " Press One" on telephone.
Have been getting these calls for several weeks.
Interested to hear if others are receiving similar calls.
And if there is, a way of having them stopped.
Just ignore them, our answer phone gets them all the time, I have always made a note of the calling number and passing them over to BT.
The classic one was when an actual person phoned the landline stating they was from BT and that they was also going to cut off out broadband, I said no you are not and that I work for BT (I don't BTW LOL
) where they then said you F****ing don't, where I responded "yes I do, and we especially don't talk to our customers like that" and when I asked for the department they are from they cussed at me once again laughed and hung up.
Sadly most if not all of these calls are using spoofed numbers and they are using VoIP, I am guessing they do this hoping you press one where they either get you to give out your details or worse get you to install software on your devices giving them control of it.
Which is why I say "JUST IGNORE THE CALL" and BT told me the following when I have reported it to them and also linked a partial recordings of the call like the the following >> MP3 <<
the answerphone cut off the start of the message, but they introduced themselves as being BT, I knew they wasn't BT due to for one BT never phones our landline they have a first point of contact number that that use, but a lot of people might fall for it.
Anyhow this is what BT told me:
That's perfect thanks for that Paul. I'll send this onto the team for investigation. Please see our new BT Call Protect to prevent these calls coming through in future http://www.bt.com/callprotect.
I then told them that they cannot stop any of these types of calles due to they are using spoofed numbers when they make the calls where BT then told me the following:
Thanks Paul it is something we're working hard on trying to stop and prevent these getting through.
Basically BT need to force phone gateways to not allow for Spoofed Numbers and that the Gateway itself should be held responsible if their services are used for malicious purposes like this.