I was considering moving my BT broadband to EEs Broadband when my contract expires.
The broadband package would be 67mb FTTC.
I have a few questions about this potential move, and any help would be appreciated.
Its my understanding, that the Openreach infrastructure from the property to the exchange is effectively leased by Openreach to the ISPs, in this case BT and EE.
I know BT owns EE, but as far as I can see, the actual network infrastructure is separate.
Does anyone know/anyone who has EE broadband, if its reasonable to expect that the network layer after the exchange is of the same effective "quality" as BTs network? Like can I expect the same quality of peering, transit, latency, packet loss, IP address quality, backhaul and speed, as I would at BT?
Judging off EE broadband questions on Forums on the internet, EE didn't have IPv6 when these questions were asked. Is this still the case?
Is the EE Smart Hub, pretty much identical to the BT Smart Hub?
Does EE not have network/dns level parental controls/phishing website blocking like BT? Is the only equivalent service they offer just Norton security, which is client based?
Preferably, I'd like to order EE broadband soon so I can take advantage of some current offers, but my contract expires in 2-4 months time, does anyone know if I can order it and then request a delay of activation, and if necessary multiple times, to push it back to my current contract expiry date?
Is there anything that Ofcom imposes/EEs contract Terms/any other protections that would allow me to cancel my EE contract not just if my speed drops below the guaranteed speed, but that peering, transit, latency, packet loss, backhaul, and IP address quality isn't good enough? Would my only recourse be complaining to the Ombudsmans that the service isn't "fit for purpose"?
Thanks in advance to anyone who can share their insights.
Edited by q4719049 (Sun 10-Mar-19 18:26:30)