Hi there, I've just joined the site.
I've had SKY Fibre unlimited since I moved into my property in December 2018. For the first few weeks, connectivity was perfect - no dropouts, pretty good speeds. From around the start of February 2019, I have had major intermittency issues. BT/Openreach have attended on numerous occasions, thinking they have isolated the fault on every occasion (ranging from dodgy connectors at the cabinet to overhanging branches on nearby overhead cables). Eight weeks on and I am still in the same situation. Sky contacted me yesterday and basically washed their hands of it, stating that "everything has been tried" and no more can be done (obviously on the advise of BT). I am at my wits end with this and feel completely shafted.
Can anyone give me any advice as to what to do next or any advice as how to nail this down? I should advise that I am not a network techy, just an end user trying to get to the bottom of this problem and feeling abandoned.
Thanks in advance, Lee.



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