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Standard User falko89
(member) Fri 24-May-19 17:41:05
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Broadband and phone down?


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After some advice here, I’m in Northern Ireland my phone and broadband went down today at lunch time. Apparently a major outage over here. The issues is no one else’s phone like is down only mine. If i phone my landline i get 3 beeps and it quits. If I lift my phone I get an engaged tone.

Now I am worried because I place an order with another provider which was cancelled for broadband and phone but today was supposed to be the go live date so yes we have an outage but I am worried some kind of line takeover has happened and this is talk talk we’re talking about, they’re useless.

How would I know or any advice? I spoke to the other provider bt who told me it’s definitely cancelled.
Standard User JonRennie
(knowledge is power) Fri 24-May-19 18:32:53
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Re: Broadband and phone down?


[re: falko89] [link to this post]
 
Your line has been cut off, presumably because the cease order associated with your cancelled migration has been enacted,

You'll need to take this up with your current provider.

wink Comms is hard wink
Standard User Zarjaz
(eat-sleep-adslguide) Mon 27-May-19 12:57:48
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Re: Broadband and phone down?


[re: JonRennie] [link to this post]
 
+1


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