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Standard User Swac3
(newbie) Sat 08-Feb-20 16:30:16
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No wonder people are confused


[link to this post]
 
Was doing a little digging to see how some of the package prices and speeds compare and came across this Gem from BT broadband.

BT Ultrafast Fibre 250

Download Speed
Average 300 Mbps

Upload Speed
50 Mbps

Technical maximum speed
314 Mbps

Included allowance
Unlimited

What possible reason is there for this package to be Fibre 250 ? Even the speed guarantee is 150Mbps.
Standard User PaulKirby
(knowledge is power) Sat 08-Feb-20 20:03:10
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Re: No wonder people are confused


[re: Swac3] [link to this post]
 
I think BT have a cunning plan to lower peoples speeds over time (Joke) LOL

But I can say when I was on FTTP I was getting 314Mbps 24/7, as soon as I move over to Ultrafast 2 it instantly dropped to 309Mbps 24/7, then when I was moved over to that Ultrafast Fibre 250 I am now getting 280 to 290Mbps 24/7, notice the pattern here tongue

So give it a few more renames and I might end up on 250Mbps tongue

Jokes aside, you left out Halo 1 and 2 etc, but that is basically the old Plus feature.

Paul

Standard User busterboy
(committed) Sat 08-Feb-20 22:00:00
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Re: No wonder people are confused


[re: PaulKirby] [link to this post]
 
In reply to a post by PaulKirby:
I think BT have a cunning plan to lower peoples speeds over time (Joke) LOL

But I can say when I was on FTTP I was getting 314Mbps 24/7, as soon as I move over to Ultrafast 2 it instantly dropped to 309Mbps 24/7, then when I was moved over to that Ultrafast Fibre 250 I am now getting 280 to 290Mbps 24/7, notice the pattern here tongue

So give it a few more renames and I might end up on 250Mbps tongue

Jokes aside, you left out Halo 1 and 2 etc, but that is basically the old Plus feature.

Paul


That's quite concerning Paul, although you joke about it there is obviously some truth speeds are getting slower and not just the naming.

BTBroadband


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Standard User PaulKirby
(knowledge is power) Sun 09-Feb-20 02:51:37
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Re: No wonder people are confused


[re: busterboy] [link to this post]
 
In reply to a post by busterboy:
That's quite concerning Paul, although you joke about it there is obviously some truth speeds are getting slower and not just the naming.

Yeah, when I spoke to BT on Twitter they were a bit concerned about the drop, sadly they said they are not trained in FTTP and said to phone them up and ask about it.

The thing is its more like a cap is in place or an IP with issues and you can see in this >> image from SamKnows Box << where you can see it at 306Mbps (when on Ultrafast 2) and when they moved us over to Ultrafast Fibre 250 when I phoned for a better deal and resubbed, yes you guessed it, it was on the 19th of November 2019.

You can also see the top cap being hit before then drop by 10 to 20Mbps for no reason.
I am thinking its an IP issue, just not an issue to reset my connection to see, I might check a neighbours connection when I see them.

I just find it strange when you speak to BT and they do anything to do with your connection your speed drops, but like I said its not an issue, but I will be keeping an eye on it.

Paul

Standard User RobertoS
(elder) Sun 09-Feb-20 05:34:40
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Re: No wonder people are confused


[re: PaulKirby] [link to this post]
 
A change of Openreach product resets DLM, so it sounds like there is one also on FTTP.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Three 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
==================================================
"Democracy means simply the bludgeoning of the people by the people for the people." Oscar Wilde
Standard User PaulKirby
(knowledge is power) Sun 09-Feb-20 06:42:30
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Re: No wonder people are confused


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
A change of Openreach product resets DLM, so it sounds like there is one also on FTTP.

I am not too sure that FTTP has one, plus I never changed products, I just renewed the sub to get another good deal and that's was it, then over night the speed just dropped.

If only I could see the connection stats of the ONT LOL

Paul

Standard User Zarjaz
(eat-sleep-adslguide) Sun 09-Feb-20 08:21:20
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Re: No wonder people are confused


[re: PaulKirby] [link to this post]
 
I also don�t believe there is �DLM� on Openreach FTTP products. It is not required.

Standard User PaulKirby
(knowledge is power) Sun 09-Feb-20 09:20:42
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Re: No wonder people are confused


[re: Zarjaz] [link to this post]
 
In reply to a post by Zarjaz:
I also don�t believe there is �DLM� on Openreach FTTP products. It is not required.

That's what I thought, I was under the impression that I connect up at the speed that I am paying for, and if you look at that graph I took from my Sam Knows box you can see its seems capped at that speed 24/7 and before I resigned up I was at my normal speed.

I am glad BT are not calling this package Ultrafast Fibre 10 LOL

Paul

Standard User deleted
(deleted) Sun 09-Feb-20 09:37:10
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Re: No wonder people are confused


[re: PaulKirby] [link to this post]
 
Were all the various FTTP packages you have been on (e.g. Ultrafast 2, Ultrafast Fibre 250) all advertise the same top speed?
Standard User Zarjaz
(eat-sleep-adslguide) Sun 09-Feb-20 10:08:36
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Re: No wonder people are confused


[re: PaulKirby] [link to this post]
 
I *suppose* that as these new speed products become more the �norm� the core of these networks needs to improve proportionally too.

Administrator MrSaffron
(staff) Sun 09-Feb-20 10:19:20
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Re: No wonder people are confused


[re: Zarjaz] [link to this post]
 
Has anyone checked if QoS is enabled on any BT Hub used?

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User E300
(learned) Sun 09-Feb-20 10:26:08
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Re: No wonder people are confused


[re: PaulKirby] [link to this post]
 
With FTTP we are receiving 2.5Gbits/sec regardless of the package speed sold. Elsewhere they limit the speed of data sent to us to match the package bought and this also helps share that 2.5G out amongst the 30 or so properties on the same splitter, so it is an artificial limit under someones control somewhere.

I suspect they are tweaking these hard limits on different packages. It used to be FTTP was 330 down, but now it seems it is sold as 300, hence 314 has dropped around 30M. Guessing here but could they be trying to create a bit more leeway for higher speed packages, by limiting the maximum speeds on the existing ones.

The naming convention might be something to do with average speeds and not over selling it?
Standard User deleted
(deleted) Sun 09-Feb-20 10:40:27
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Re: No wonder people are confused


[re: E300] [link to this post]
 
Naming conventions are just marketing to include the new Openreach tiers and make it easy for them to market it.

i.e. 100, 250, 500, 1000
Standard User jabuzzard
(committed) Sun 09-Feb-20 10:46:13
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Re: No wonder people are confused


[re: PaulKirby] [link to this post]
 
That would be pointless as it would show 2.5/1.25Gbps for everyone with a working FTTP connection from Openreach. It either syncs and you get that speed or it does not and you get nothing. You might be able to read the loss in dB for the link (you can on a standard ethernet SFP/SFP+) but it is only of academic interest. Now if you had a line issue you might see some TX/RX errors but I would have thought Openreach would be monitoring that on the OLT anyway and would investigate if it became an issue.

On the otherhand they oversubscribe the service so it may just be you are now competing with other users on the same GPON link and are stuffed.
Standard User E300
(learned) Sun 09-Feb-20 10:56:28
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Re: No wonder people are confused


[re: jabuzzard] [link to this post]
 
In reply to a post by jabuzzard:
On the otherhand they oversubscribe the service so it may just be you are now competing with other users on the same GPON link and are stuffed.


Could be but I can add that I was expecting something around 315+ download speeds(assumed 330 product) but only get around 290 as well, this is on a recently completed FTTP on Demand order and that is with only me connected currently. Paperwork from Cerberus states 300 as the download speed, I think it used to be 330. So I can't complain and not complaining, but it does suggest speeds have been reduced a touch.
Standard User busterboy
(committed) Sun 09-Feb-20 10:58:37
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Re: No wonder people are confused


[re: jabuzzard] [link to this post]
 
In reply to a post by jabuzzard:
On the otherhand they oversubscribe the service so it may just be you are now competing with other users on the same GPON link and are stuffed.



shocked shocked shocked

BTBroadband
Standard User RobertoS
(elder) Sun 09-Feb-20 11:18:25
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Re: No wonder people are confused


[re: Zarjaz] [link to this post]
 
In reply to a post by Zarjaz:
I also don�t believe there is �DLM� on Openreach FTTP products. It is not required.
However, whilst I agree with that from the Openreach side of things, once it gets through the cable link at the exchange it is at the mercy of the BT Wholesale systems ....

For instance, the IP Profile on FTTC is set by BT Wholesale.

It shouldn't be doing anything, but maybe it is. It's a plausible suggestion, nothing more smile. Do BTW FTTP products have an IP Profile? Has anyone ever gone to Further Diagnostics on the speed test to find out?

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Three 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
==================================================
"Democracy means simply the bludgeoning of the people by the people for the people." Oscar Wilde
Standard User jchamier
(eat-sleep-adslguide) Sun 09-Feb-20 13:04:40
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Re: No wonder people are confused


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Has anyone ever gone to Further Diagnostics on the speed test to find out?

Some 2013 screen shots:
https://community.bt.com/t5/Archive-Staging/IP-Profi...

Begs the question, are there any ISPs (yet) that take an Openreach FTTC (oops: FTTP) cable link and hence avoid the BTW systems?

VirginMedia 200/20 (22 Nov 19). Was FTTC for 7 years (55/12 to 46/5)
20 years of broadband connectivity since 1999 trial - Live BQM

Edited by jchamier (Sun 09-Feb-20 14:01:58)

Administrator MrSaffron
(staff) Sun 09-Feb-20 13:57:07
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Re: No wonder people are confused


[re: jchamier] [link to this post]
 
Several small providers such as Sky,TalkTalk,Vodafone don't use the BT Wholesale links

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User jchamier
(eat-sleep-adslguide) Sun 09-Feb-20 14:01:32
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Re: No wonder people are confused


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
Several small providers such as Sky,TalkTalk,Vodafone don't use the BT Wholesale links

Ha, of course. I also typed FTTC when I meant FTTP frown

VirginMedia 200/20 (22 Nov 19). Was FTTC for 7 years (55/12 to 46/5)
20 years of broadband connectivity since 1999 trial - Live BQM
Administrator MrSaffron
(staff) Sun 09-Feb-20 14:34:40
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Re: No wonder people are confused


[re: jchamier] [link to this post]
 
Those three are on the cusp of selling FTTP openly, its being an under the counter thing for a while now.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User adslmax
(knowledge is power) Sun 09-Feb-20 15:45:10
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Re: No wonder people are confused


[re: Zarjaz] [link to this post]
 
In reply to a post by Zarjaz:
I also don�t believe there is �DLM� on Openreach FTTP products. It is not required.


Careful...never trust Openreach. They might have DLM secret for FTTP for residential customers except the business grade.
Standard User jchamier
(eat-sleep-adslguide) Sun 09-Feb-20 16:37:06
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Re: No wonder people are confused


[re: MrSaffron] [link to this post]
 
Thanks.

VirginMedia 200/20 (22 Nov 19). Was FTTC for 7 years (55/12 to 46/5)
20 years of broadband connectivity since 1999 trial - Live BQM
Standard User RobertoS
(elder) Sun 09-Feb-20 17:02:31
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Re: No wonder people are confused


[re: jchamier] [link to this post]
 
In reply to a post by jchamier:
In reply to a post by RobertoS:
Has anyone ever gone to Further Diagnostics on the speed test to find out?

Some 2013 screen shots:
https://community.bt.com/t5/Archive-Staging/IP-Profi...
Thanks James. I did think it might be the case.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Three 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
==================================================
"Democracy means simply the bludgeoning of the people by the people for the people." Oscar Wilde
Standard User CarlTSpeak
(member) Wed 12-Feb-20 11:58:00
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Re: No wonder people are confused


[re: adslmax] [link to this post]
 
In reply to a post by adslmax:
Careful...never trust Openreach. They might have DLM secret for FTTP for residential customers except the business grade.


Okay that is ridiculous.

There is no 'dynamic line' to manage. You connect to the FTTP network at full speed, in the case of GPON roughly 2.5 Gb/s down, 1.25 Gb/s up, and then get a slice of that depending what you're provisioned and paying at, or you don't connect at all - end of discussion.

Building better networks, not just faster ones.
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