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Hi all, my dad's broadband is very slow. I did 3 tests this morning and his router is saying he can get download speeds of 4.5 mbps, but his download speed is 500kbps for the. Last 2 years. His computer is connected via cable. Any help would be great.
Thanks Richard
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Are you sure it isn't 500kBps. Note the capital B.
4.5Mbps > 500kBps (on a speed test). That is a strange coincidence, which is why I'm checking  .
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Three 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
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"Democracy means simply the bludgeoning of the people by the people for the people." Oscar Wilde |
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I've just done another test and it is
Download 3.29 Mbps
Upload 0.62Mbps
Thanks
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Actually the download is
488 KB/s
Thanks
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Sending a pdf file can take 15 to 20 minutes via email, his graphic card drivers take 1 hour and 30 mins to download. Very very slow
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So that is fine . A Byte, which most speed tests report, is 8 bits.
4.5Mbps = 4500Kbps.
4500/ 8 = 562.5KB/s. Allow for overheads and 488KB/s is OK.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Three 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
==================================================
"Democracy means simply the bludgeoning of the people by the people for the people." Oscar Wilde |
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Sending a pdf file can take 15 to 20 minutes via email, his graphic card drivers take 1 hour and 30 mins to download. Very very slow 0.62Mbps = 620Kbps
620/8 = 77.5KB/s.
How big is the PDF file? How big are the downloaded drivers, and how often does he need to download them?
It all looks normal so far. Is he on ADSL2+, and is FTTC available? The difference in price these days is quite small.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Three 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
==================================================
"Democracy means simply the bludgeoning of the people by the people for the people." Oscar Wilde
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Plus if it is, what are the estimated speeds using the BT Wholesale checker.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Three 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
==================================================
"Democracy means simply the bludgeoning of the people by the people for the people." Oscar Wilde |
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There are some basic checks which may help ...
Describe the set up in the property, what�s connected where, is it filtered OK ?
Is it possible that your fathers PC is creakingly old ?
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That download isn't far off what you'd expect, with a line sync speed of 4.5Mbps.
With all the overhead of ADSL ATM cells, Ethernet, IP etc you'll not see more 4Mbps.
So it is within about 18% of the best case.
Go to here and check what BT think the line should be capable of:
https://www.dslchecker.bt.com/
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