General Discussion
  >> General Broadband Chatter


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | >> (show all)   Print Thread
Standard User Nsar1
(newbie) Tue 28-Apr-20 10:11:41
Print Post

4 bars on 3 router but 1.3mbps down


[link to this post]
 
Hi, we have awful speeds through coper (rural) so went for a new contract with 3 (my phone indoors is good for 3 bars). Arrived today, router shows 4 out of 5 lights for signal but best I got today was 1.3mbps down.. 0.04 up.
Speedtest on phone just now says 4.40 down and weirdly 5.5 up
Can anyone suggest what's going on please?
Administrator MrSaffron
(staff) Tue 28-Apr-20 10:15:47
Print Post

Re: 4 bars on 3 router but 1.3mbps down


[re: Nsar1] [link to this post]
 
Phone may be using one mast and router another mast or different frequency bands.

Location of router in property will be a big factor also.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Nsar1
(newbie) Tue 28-Apr-20 10:28:43
Print Post

Re: 4 bars on 3 router but 1.3mbps down


[re: MrSaffron] [link to this post]
 
Thanks for quick reply. Moved router around to best spot where 4, sometimes 5 signal lights showed, but speeds were slow wherever. Not sure what else I can do if router is getting best signal it can....? We live on a hill overlooking a town about 3km as crow flies where apparently there are plenty of masts. Tried looking on Mastdata site but that seems not to be working at present
Help!


Register (or login) on our website and you will not see this ad.

Standard User jchamier
(eat-sleep-adslguide) Tue 28-Apr-20 10:31:24
Print Post

Re: 4 bars on 3 router but 1.3mbps down


[re: Nsar1] [link to this post]
 
Try Cellmapper site for masts, its crowd sourced, so depends on people in your area having run the app on an Android phone.

If you can look at the information from your router, see if you are on Band 20 (800 mhz) or Band 3 (1800 mhz).

20 years of broadband connectivity since 1999 trial - Live BQM
Standard User RobertoS
(elder) Tue 28-Apr-20 10:45:44
Print Post

Re: 4 bars on 3 router but 1.3mbps down


[re: Nsar1] [link to this post]
 
How does the phone perform when put down, not held, at exactly the same spot as the router was a minute previously?

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Three 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
==================================================
"Democracy means simply the bludgeoning of the people by the people for the people." Oscar Wilde
Standard User Nsar1
(newbie) Tue 28-Apr-20 13:55:16
Print Post

Re: 4 bars on 3 router but 1.3mbps down


[re: RobertoS] [link to this post]
 
Just checked. Phone (not held) was getting 7.8 down in spot where router was showing 4 bars with 1.3 down.

Had the BT guy in today to investigate why it's been dropping out. He was getting 12 down on his Vodafone mobile and I've since called a couple of 'rural broadband' specialists both have said Vodafone is the most reliable. Plus my nearest mast is Vodafone with nothing between me and it, so have signed up with them. Fingers crossed.
Thanks for your replies

Edited by Nsar1 (Tue 28-Apr-20 14:00:07)

Administrator MrSaffron
(staff) Tue 28-Apr-20 15:00:17
Print Post

Re: 4 bars on 3 router but 1.3mbps down


[re: Nsar1] [link to this post]
 
So is the phone on one network and the router on another?

If so that likely explains the difference.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Nsar1
(newbie) Tue 28-Apr-20 15:17:17
Print Post

Re: 4 bars on 3 router but 1.3mbps down


[re: MrSaffron] [link to this post]
 
No, both on 3. I have cancelled the contract for the 3 router and signed up instead with Voda

Edited by Nsar1 (Tue 28-Apr-20 15:18:28)

Standard User jchamier
(eat-sleep-adslguide) Tue 28-Apr-20 16:38:20
Print Post

Re: 4 bars on 3 router but 1.3mbps down


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
So is the phone on one network and the router on another?
If so that likely explains the difference.

More likely the phone is much later on cellular 4G technologies than the phone.
Without model numbers of phone or router, cannot tell.

20 years of broadband connectivity since 1999 trial - Live BQM
Standard User jchamier
(eat-sleep-adslguide) Tue 28-Apr-20 16:38:52
Print Post

Re: 4 bars on 3 router but 1.3mbps down


[re: Nsar1] [link to this post]
 
In reply to a post by Nsar1:
No, both on 3. I have cancelled the contract for the 3 router and signed up instead with Voda

Might be slower, might be faster. No way of knowing until you test. And things can change fast.

Radio systems are a lot more variable than fixed line.

20 years of broadband connectivity since 1999 trial - Live BQM
Pages in this thread: 1 | 2 | >> (show all)   Print Thread

Jump to