I know this should all be handled automatically, and I have held back as I don't want to confuse matters, but I'm thinking that I should give my old ISP a nudge. I don't want them to get the wrong end of the stick and put a cease order through.
If I contact them tomorrow and they deny any knowledge of what's going on, is that possible? Ofcom refer to the system that notifies the losing ISP as the "electronic gateway". Does anyone know what this gateway is actually called? I wouldn't mind being able to throw it into the conversation.
Edited by sparky_paul (Tue 16-Jun-20 22:00:16)