It's in Kcom's t&C's (8.2) so unlikely they would waive this.
Most ISP's charge £30 when a cease applies.
I'm pretty sure these T&C weren't in force when I signed up with Eclipse back in 2006.
Did the cease charges even exist back then? Wouldn't they have to notify me of any changes to T&C?
Surely, it should be a migration anyway? On changeover day, I received this email from KCOM
Subject: Migration notification - COMPLETED - 01777xxxxxx
We have completed the migration of 01777xxxxxx to your new supplier, please find the details of this service below:
Planned completion date:
Have done so, got to be worth a try. Seems wrong to me.
Edited by sparky_paul (Sun 05-Jul-20 21:22:16)