I think finally Vodafone are trying their best.
The responses from TalkTalk have proven to be less than honest and certainly not at all helpful.
They are quite oblivious to how many regulations they flought.
To date the ombudsmen have been less of a watchdog and act as an retention of the TalkTalk i ineffectual complaints mechanism. There seems to be a total lack of accountability. I think they have got away with things for year and think there is nothing anyone can do about it.
Very annoyed by the public face of OFCOM and lack of any accountability. They may do something if enough people complain.