Hope everyone is safe and well during these difficult times.
First up, I think I may have messed about with my connection when I wasn't supposed to, so please, if I have, please don't hold back!
I recently moved from Virgin to FTTC (price reasons) and after Openreach came to reconnect my line - I noticed my speeds were really, really slow.
I started to do some research and I discovered that I should check the test socket in my master BT socket to see if this improves the speed - I did this, and to my surprise it did. My line (when I bought the broadband) was capable of max 63MB. However, I am now getting 68MB as the sync speed. I would say it took about 3 days to go from a slow speed to the faster speed. At the height of my speed, I was getting 69.4MB as the sync!
I left the line alone for a few days but decided that the master socket exposed with the dangly filter wasn't all that nice to look at - so I bought online a filter faceplate. This unfortunately brought the speed down a bit, not much but a bit, so I left it for 4 days as it was and the speed didn't increase.
I have then removed this new faceplate and gone back to the original set up with the router connected into the master socket and I am getting the 68MB sync speed. I have no telephone extensions and this is my only socket.
Interestingly, if I was to switch ISP - I have seen that others now report the max is 68MB. When I bought the broadband I was told max 63MB. Although, a BT Wholesale broadband checker says I could get 73MB. I live right by the cabinet and I'm less than 1 mile from the exchange.
I read afterwards that I wasn't supposed to unplug the router and plug it in again during the first ten days. Although I only unplugged the phone line cable, I didn't switch off the router when I first fiddled with it the first two times. The 3rd time when I removed the filtered faceplate and went back to the master socket I switched off the router and it was off a few minutes.
Is there anything I can do to increase the speed to about 73MB? I believe there is something BT use called DLM which manages the speed - I can't see any reason why the speed couldn't go up to 73MB. But please let me know.
This is the stats from my router:
Uptime: 1 day, 3 hours, 22 minutes
Current Rate 68938 kbps 20000 kbps
Maximum Rate 69371 kbps 24849 kbps
Signal-to-Noise Ratio 6.3 dB 9.2 dB
CRC Errors in last 1642 minute(s) 109 71
K (number of bytes in DMT frame) 0 0
R (number of bytes in RS code word) 0 16
S (RS code word size in DMT frame) 0.1108 0.3771
D (interleaver depth) 1 1
Delay 0 ms 0 ms
Super Frames 53681044 16085784
Super Frame Errors 109 71
RS Words 0 1045059257
RS Correctable Errors 0 118
RS Uncorrectable Errors 0 0
HEC Errors 132 0
OCD Errors 0 0
LCD Errors 0 0
Total Cells 176934849 0
Data Cells 338587315 0
Bit Errors 0 0
Total ES 92 52
Total SES 0 0
Total UAS 30 248419
I would really appreciate any help and guidance if I have got it totally wrong here.
Thank you everyone.