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Standard User blfamily
(eat-sleep-adslguide) Wed 10-Feb-21 17:15:26
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BT think I'm leaving tomorrow, New ISP says no I'm not yet!


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BT, my current ISP is losing me as a customer to another ISP. BT informed me on 2 February that I am transferring tomorrow (11 February). Its FTTC to TTB reseller

But my new ISP has not had the date confirmed by Openreach!

Speaking to BT they tell me if the transfer does not happen then the date is set back
My ISP tells me there is no date set by OR !!!! hopefully I wil get push backed, if not????

How can this happen, how can BT assume the date is set and OR have no record ?

Steve
Standard User blfamily
(eat-sleep-adslguide) Thu 11-Feb-21 20:14:19
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Re: BT think I'm leaving tomorrow, New ISP says no I'm not y


[re: blfamily] [link to this post]
 
Seems to be one big balls up. OR blame BT, BT blame Pulse8. meanwhile I get frustrated.. all this for saving £10 a month.

Steve
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