This looks like it could be a possible database issue. We see this a lot, with random properties unable to see FTTP, whilst neighbours already have it. I've already had 3 cases come across my desk this morning.
If you want to reach out to me, we can have a chat with Openreach for you.
FTTC, FTTP, GEA, EFM, Leased Lines, Telecoms and Hosting