General Discussion
  >> General Broadband Chatter


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | (show all)   Print Thread
Standard User Elkin
(regular) Fri 16-Apr-21 17:08:30
Print Post

FTTP / G.fast Availability Confusion


[link to this post]
 
Hi all. Currently with PlusNet FTTC and not really had a problem, however, working from home along with the missus, plus two teenage daughters means bandwidth can be a bit scarce sometimes smile

Have been trying to keep an eye on the FTTP/GFast rollout in the neighbourhood (M460SQ) so I can upgrade, but seem to be getting mixed signals?

Email from Openreach says I can get Ultrafast... the Openreach website agrees (speeds up to 1Gbps).
BT broadband checker says I can only get FTTC.
BT Wholesale Checker says Planned for GFast (330/50)
TalkTalk says I can get Fibre500 (but its data only, and I want to keep the phone number)
Guy across road gets Fibre100 installed last Friday.

Can anyone shed some light please? Can I get it FTTP/GFast? If so, what options would I have (presumably restricted?)

-------------
Plusnet Unlimited Fibre
Ex-O2 Standard Legacy Product (moved to fibre)
Ex-Vivaciti:8meg
Ex-ntl:10meg - Moved to a non NTL area frown
-------------
Standard User RobertoS
(elder) Sat 17-Apr-21 00:30:50
Print Post

Re: FTTP / G.fast Availability Confusion


[re: Elkin] [link to this post]
 
I've checked No 1 and No 21 on the BT Wholesale checker there and both say FTTP is planned. Nothing about G.Fast.

That postcode seems to be a single small estate. Is the one across the road that in fact a different postcode?

The actual message in the notes is "FTTP is in Planned status. An order may be placed which will be processed when the network is ready". However that placing of an order means the ISP ordering from them, which doesn't necessarily mean any ISP will accept an order from an end user. They tend not to do so until it moves into the Available table.

The address checker I use. Enter just the postcode and Captcha, which gives a list of all addresses for the postcode where you can select each.

My broadband basic info/help site - www.robertos.me.uk. Domains, sites and mail hosting - Tsohost & Ionos.
Connections: OnePlus 8 Pro max 165Mbps down, 24Mbps up on Three, and B311 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
========================
The EU’s multiple failures are due to a deeper malaise .... What malaise? The EU’s formidable immunity to the smallest amount of democracy. New Statesman Feb 2021.
Standard User Elkin
(regular) Sat 17-Apr-21 10:02:03
Print Post

Re: FTTP / G.fast Availability Confusion


[re: RobertoS] [link to this post]
 
Thanks RobertoS.

It's the same postcode, no. 14. I'm 19 (in a corner cul-de-sac). If it's only planned and can only take orders, how did he get it installed last Friday? frown

-------------
Plusnet Unlimited Fibre
Ex-O2 Standard Legacy Product (moved to fibre)
Ex-Vivaciti:8meg
Ex-ntl:10meg - Moved to a non NTL area frown
-------------


Register (or login) on our website and you will not see this ad.

Standard User dect
(knowledge is power) Sat 17-Apr-21 11:03:53
Print Post

Re: FTTP / G.fast Availability Confusion


[re: Elkin] [link to this post]
 
Have you checked with neighbour to find out what ISP they went with? then try the same company yourself.
Standard User Pheasant
(experienced) Sat 17-Apr-21 11:06:00
Print Post

Re: FTTP / G.fast Availability Confusion


[re: Elkin] [link to this post]
 
Is GF still being rolled out? Thought it had all but stopped completely.
Standard User Andrue
(eat-sleep-adslguide) Sat 17-Apr-21 15:02:29
Print Post

Re: FTTP / G.fast Availability Confusion


[re: Pheasant] [link to this post]
 
In reply to a post by Pheasant:
Is GF still being rolled out? Thought it had all but stopped completely.
Thankfully, yes. It never made a great deal of sense to me. But of course there's still plenty available for the few in range.

---
Andrue Cope
Brackley, UK
Standard User Zarjaz
(eat-sleep-adslguide) Sat 17-Apr-21 15:21:22
Print Post

Re: FTTP / G.fast Availability Confusion


[re: Andrue] [link to this post]
 
https://www.speedtest.net/my-result/i/4534467181

😉

Standard User ft247
(regular) Sat 17-Apr-21 16:30:36
Print Post

Re: FTTP / G.fast Availability Confusion


[re: Zarjaz] [link to this post]
 
In reply to a post by Zarjaz:
https://www.speedtest.net/my-result/i/4534467181

😉


Not a bad service. I guess its deployment served its purpose of holding off the business case for altnet FTTP for a while.

It's great to see Openreach having abandoned it, though. A national 1:32 PON network is an asset worth building - arguably they are building the plant to a higher standard than altnets with XGS-PON on 1:128 splits. Not that I'm worried the altnets will be stuck for bandwidth.

Shame they're only deploying GPON for now with very asymmetric products, but I can see how the economics add up.

What will be interesting is how additional products on the Openreach PON infrastructure develop. Overlay XGS-PON is the obvious one, but I wonder if there'll ever be a time a CP can rent a wavelength on a PON to deliver a point to point circuit.
Standard User RobertoS
(elder) Sat 17-Apr-21 22:08:41
Print Post

Re: FTTP / G.fast Availability Confusion


[re: dect] [link to this post]
 
Presumably you speak to the people at no. 14, else you wouldn't know the product.

As dect says, it may be worth asking them which ISP they went with. You say TakTalk won't let you keep your number, but it could be that's who they went for.

If so, it's worth asking Pulse8broadband. They use TalkTalk Business Wholesale and complaints are very rare. But emphasis the keeping of your number when talking to them. It's possible BT Wholesale just haven't got round to updating that checker, with Covid and people working from home.

AIUI Plusnet don't do FTTP at the moment anyway, so you will need to migrate somewhere.

Another solution to the keeping of your number would be to port it to VOIP. I know very little about the safest process for that, but there are plenty on these forums who do. Anyone with an Openreach circuit will have to do that anyway within a very few years (2025 I think is the cutoff), as Openreach are withdrawing their landline phone service. (Which BT Wholesale and therefore Plusnet use).

(Does a quick search)

TalkTalk do or at least allow VOIP: See this 2018 Community thread. Or I expect you could port to one of the popular specialist VOIP providers and take the the TT data-only fibre service. I suggest you ask for more detailed advice on these forums about that - as I said, I'm not qualified enough on that topic smile. I do know that SipGate mentioned in that thread is used by many here and has been around for many years.

My broadband basic info/help site - www.robertos.me.uk. Domains, sites and mail hosting - Tsohost & Ionos.
Connections: OnePlus 8 Pro max 165Mbps down, 24Mbps up on Three, and B311 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
========================
The EU’s multiple failures are due to a deeper malaise .... What malaise? The EU’s formidable immunity to the smallest amount of democracy. New Statesman Feb 2021.

Edited by RobertoS (Sat 17-Apr-21 22:10:28)

Standard User Elkin
(regular) Sun 18-Apr-21 14:53:01
Print Post

Re: FTTP / G.fast Availability Confusion


[re: RobertoS] [link to this post]
 
Thanks all for the responses. smile

Yes, I speak to them, and can confirm they are with BT.

The TalkTalk package seems to be a data only - tbh, I'm not bothered about keeping the landline personally but older family members prefer to ring us on the landline and not our mobiles. :/

It may well be that BT Wholesale haven't updated, so I'll keep checking.

It's a shame that Plusnet gave up on FTTP. I know they did some trials at some point... Aren't they a part of BT anyway? frown

Regarding FTTP, would I face contention? If so, is this based on the provider - so if I went with a different provider it would depend on how many users are with them, or is it based on the cabinet or whatnot?

Didn't know about the whole Openreach circuit thing either, so the VOIP might be an option. Further investigation required laugh

-------------
Plusnet Unlimited Fibre
Ex-O2 Standard Legacy Product (moved to fibre)
Ex-Vivaciti:8meg
Ex-ntl:10meg - Moved to a non NTL area frown
-------------
Standard User Fastman3
(member) Sun 18-Apr-21 16:23:17
Print Post

Re: FTTP / G.fast Availability Confusion


[re: RobertoS] [link to this post]
 
have had a look at this the only option for not 14 would be FTTC as fast as can see - BT Wholesale checker says the same for no 14 and it does for rest of premises - would indicate its in some form of currnetl deployment but not ready yet as no one will be able to order until the BT wholesale checker has been updated which is not the current case

odd
Standard User dect
(knowledge is power) Sun 18-Apr-21 16:43:55
Print Post

Re: FTTP / G.fast Availability Confusion


[re: Elkin] [link to this post]
 
You do have options to keep your landline number even if you switch to a broadband only FTTP package, one option is to order a broadband only FTTP package first without cancelling your existing broadband and once the FTTP is installed port your landline number to a VOIP provider which will cease your non FTTP service. You will then need a ATA or VOIP compliant device to receive and make outgoing call via your chosen VOIP provider.
Standard User RobertoS
(elder) Sun 18-Apr-21 17:11:43
Print Post

Re: FTTP / G.fast Availability Confusion


[re: Fastman3] [link to this post]
 
OP says no. 14 is with BT.

My broadband basic info/help site - www.robertos.me.uk. Domains, sites and mail hosting - Tsohost & Ionos.
Connections: OnePlus 8 Pro max 165Mbps down, 24Mbps up on Three, and B311 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
========================
The EU’s multiple failures are due to a deeper malaise .... What malaise? The EU’s formidable immunity to the smallest amount of democracy. New Statesman Feb 2021.
Standard User Grimers
(regular) Sun 18-Apr-21 19:08:41
Print Post

Re: FTTP / G.fast Availability Confusion


[re: Elkin] [link to this post]
 
In reply to a post by Elkin:
Yes, I speak to them, and can confirm they are with BT.

That is surprising! I checked an address that has a "Planned" status, and none of BT's FTTP packages were available, however, the TalkTalk ones were!
Standard User j0hn83
(knowledge is power) Mon 19-Apr-21 11:06:57
Print Post

Re: FTTP / G.fast Availability Confusion


[re: Elkin] [link to this post]
 
OpenReach site confirms FTTP is available.
FTTP can indeed be ordered by numbers 21 and 14.

BT Wholesale checker is for BT Wholesale customers only.
It's possible and happens occasionally that FTTP can be live and can be ordered by Talktalk/Sky but BT Wholesale aren't ready yet.

It sounds like your neighbour has managed to get an order in while BT Wholesale were accepting orders and for whatever reason BT Wholesale have reverted back to planned status.

Sometimes BT Wholesale is just a week or 2 behind the OpenReach site for showing availability.
Sometimes the BT Wholesale checker doesn't update properly and needs manual intervention to update the database.

The above happened to me. The OpenReach site went live. The BT Wholesale site says planned.
I could order FTTP from non BT Wholesale ISP's.
I had to get Andrew (staff on here) to prod someone in the cloud to have the BT Wholesale database updated.

Either wait for BT Wholesale to show available if you want to use a BT Wholesale ISP, or pick a non BT Wholesale ISP now.

Edited by j0hn83 (Mon 19-Apr-21 11:07:25)

Standard User RobertoS
(elder) Mon 19-Apr-21 16:06:24
Print Post

Re: FTTP / G.fast Availability Confusion


[re: j0hn83] [link to this post]
 
Or the OP can ask Andrew smile.

My broadband basic info/help site - www.robertos.me.uk. Domains, sites and mail hosting - Tsohost & Ionos.
Connections: OnePlus 8 Pro max 165Mbps down, 24Mbps up on Three, and B311 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
========================
The EU’s multiple failures are due to a deeper malaise .... What malaise? The EU’s formidable immunity to the smallest amount of democracy. New Statesman Feb 2021.
Standard User candlerb
(fountain of knowledge) Mon 19-Apr-21 18:00:28
Print Post

Re: FTTP / G.fast Availability Confusion


[re: Elkin] [link to this post]
 
In reply to a post by Elkin:
The TalkTalk package seems to be a data only - tbh, I'm not bothered about keeping the landline personally but older family members prefer to ring us on the landline and not our mobiles. :/


That's correct about Talktalk. They do 150M and 500M FTTP packages ("Future Fibre" they call it, when referring to Openreach FTTP as opposed to Cityfibre and UFO), without voice.

FTTP providers who will give you voice as well include BT, Sky and Zen (although Zen charge extra)

However, you can order FTTP from a data-only provider and use VOIP. The sequence is as follows:

- order a basic VOIP package, e.g. from sipgate.co.uk (it will have a new number). Test it so you're sure you're happy. You may buy new hardware, e.g. a VOIP phone or an ATA or a VOIP DECT base station, or you can just use a SIP softphone app.
- install your new FTTP data-only service
- after FTTP is up and running, *then* port your phone number to sipgate or whoever
- the porting of the number will automatically trigger a cease of your PSTN landline service *and* the FTTC service attached to it (so best done outside of contract, or when you're within 6 weeks of contract end)

FTTP contention: yes it exists, but you are highly unlikely to be affected.

- local loop contention: up to 32 customers share one fibre, which has 2.4G down and 1.2G up of bandwidth. This is the same for everyone.
- backhaul contention: from the exchange back to the ISP, all the traffic shares the same backhaul links (as is also the case with FTTC). Cheaper ISPs tend to have more contention here than the more expensive ones.

FTTP doesn't use cabinets. The fibre for up to 32 properties goes to a splitter, then there's a fibre directly from that splitter to an OLT port at the head-end exchange.
Standard User Elkin
(regular) Thu 22-Apr-21 18:16:39
Print Post

Re: FTTP / G.fast Availability Confusion


[re: candlerb] [link to this post]
 
I really appreciate everyone's responses, has helped a lot.

So TalkTalk FTTP can happily run side-by-side with my existing Plusnet FTTC contract? I just want to make sure I don't cut everything off when I set it up and the missus goes mad laugh

-------------
Plusnet Unlimited Fibre
Ex-O2 Standard Legacy Product (moved to fibre)
Ex-Vivaciti:8meg
Ex-ntl:10meg - Moved to a non NTL area frown
-------------
Standard User Whitehall11
(regular) Fri 23-Apr-21 11:56:32
Print Post

Re: FTTP / G.fast Availability Confusion


[re: Elkin] [link to this post]
 
In reply to a post by Elkin:
I really appreciate everyone's responses, has helped a lot.

So TalkTalk FTTP can happily run side-by-side with my existing Plusnet FTTC contract? I just want to make sure I don't cut everything off when I set it up and the missus goes mad laugh


Yes! So your standard FTTC connection will simply co-exisit along the new cable that they run to your premise for the TalktTalk FTTP install
Pages in this thread: 1 | 2 | (show all)   Print Thread

Jump to