My mum is moving home, but has at least a few weeks between leaving one property and moving into her new one. So, she will be ceasing her current phone / broadband (Plusnet).
Once she has exchanged on the new property (i.e. it's more certain she will move in, plus likely to have a completion date) - what's the best way to pre-emptively get a new service set-up? Any tricks or things to look out for? Can she order weeks in advance with simply her new address but state a certain go-live date? Or at least get things reasonably close. It will be standard phone and FTTC type deal. I'm with Zen so might try managing it for her (or at least under my main Zen account).