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Standard User deleted
(deleted) Fri 18-Jun-21 18:10:45
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I have FTTP in my area but my ISP still is not showing it!


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Hi, I have been with Vodafone for several years now. After a long process finally Openreach has established and activated FTTP in my area last Tuesday. Last Saturday Openreach has installed the FTTP and ONT in my premise's room. Since Tuesday my PON light is stable and continuous Green Light. On the same day, I see BT, Sky, Zen, EE and many are showing FTTP is available to my address and they are ready to take the order. But surprisingly my current ISP Vodafone's system isn't showing that FTTP is available. I have been keeping trying so that Vodafone to update their system so that I can order the FTTP soon. So what should I do? Or ask Vodafone to do so that they can update their systems in my area? Any suggestion, please!
Standard User Pheasant
(fountain of knowledge) Fri 18-Jun-21 20:26:40
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Re: I have FTTP in my area but my ISP still is not showing i


[re: deleted] [link to this post]
 
Have a read of this recent article from ISPreview.

Specifically the bit that says:

Historically people have tended to assume that all the most popular ISPs, except for Virgin Media, will support Openreach’s latest technologies, but that isn’t always the case. Several reasons for this exists, although the key issues relate to limited network availability, capacity (some ISPs have to upgrade first), the cost / time required to adapt existing systems to a new product and the fact that the market today is full of many alternative FTTP networks (summary).

In short Vodafone probably don’t (yet) have the necessary infrastructure (network backhaul) installed at your serving FTTP exchange for them to offer you their service.
Standard User jpm
(committed) Fri 18-Jun-21 20:32:10
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Re: I have FTTP in my area but my ISP still is not showing i


[re: deleted] [link to this post]
 
Openreach installed an ONT without you having ordered service?


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Standard User pluralist
(member) Fri 18-Jun-21 20:35:22
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Re: I have FTTP in my area but my ISP still is not showing i


[re: jpm] [link to this post]
 
Hmmm. As you suggest, that is odd.

Connections: OnePlus 8 Pro, 4G max 165Mbps down, 24Mbps up on Three Mobile, and B311 4G router, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
Standard User pluralist
(member) Fri 18-Jun-21 20:36:17
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Re: I have FTTP in my area but my ISP still is not showing i


[re: deleted] [link to this post]
 
What service do you have from Vodafone at the moment?

Connections: OnePlus 8 Pro, 4G max 165Mbps down, 24Mbps up on Three Mobile, and B311 4G router, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
Standard User Zarjaz
(eat-sleep-adslguide) Fri 18-Jun-21 20:44:31
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Re: I have FTTP in my area but my ISP still is not showing i


[re: jpm] [link to this post]
 
My thoughts exactly …..

Standard User Pheasant
(fountain of knowledge) Fri 18-Jun-21 21:20:50
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Re: I have FTTP in my area but my ISP still is not showing i


[re: Zarjaz] [link to this post]
 
I don’t think all is as exactly described in the OP necessarily.
Standard User deleted
(deleted) Fri 18-Jun-21 22:20:18
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Re: I have FTTP in my area but my ISP still is not showing i


[re: Pheasant] [link to this post]
 
In reply to a post by Pheasant:
I don’t think all is as exactly described in the OP necessarily.
OP post is very strange, could spam follow?
Standard User BuckleZ
(knowledge is power) Fri 18-Jun-21 22:36:09
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Re: I have FTTP in my area but my ISP still is not showing i


[re: jpm] [link to this post]
 
That's the second person to say they got an ONT installed without ordering a service from as ISP. Strange... is this something they are doing now?

Standard User Pheasant
(fountain of knowledge) Fri 18-Jun-21 23:12:47
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Re: I have FTTP in my area but my ISP still is not showing i


[re: deleted] [link to this post]
 
In reply to a post by dect:
In reply to a post by Pheasant:
I don’t think all is as exactly described in the OP necessarily.
OP post is very strange, could spam follow?

Something seemingly doesn’t quite add up…dunno. How do you get a presumably fresh ONT installed by Openreach without an actual order from a CP? I can understand if it was an existing ONT, say moved into a new house.

Maybe it’s all kosher just a bit odd.
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