I have FTTP in my area but my ISP still is not showing it!

Hi, I have been with Vodafone for several years now. After a long process finally Openreach has established and activated FTTP in my area last Tuesday. Last Saturday Openreach has installed the FTTP and ONT in my premise's room. Since Tuesday my PON light is stable and continuous Green Light. On the same day, I see BT, Sky, Zen, EE and many are showing FTTP is available to my address and they are ready to take the order. But surprisingly my current ISP Vodafone's system isn't showing that FTTP is available. I have been keeping trying so that Vodafone to update their system so that I can order the FTTP soon. So what should I do? Or ask Vodafone to do so that they can update their systems in my area? Any suggestion, please!

Have a read of this recent article from ISPreview.

Specifically the bit that says:

Historically people have tended to assume that all the most popular ISPs, except for Virgin Media, will support Openreach’s latest technologies, but that isn’t always the case. Several reasons for this exists, although the key issues relate to limited network availability, capacity (some ISPs have to upgrade first), the cost / time required to adapt existing systems to a new product and the fact that the market today is full of many alternative FTTP networks (summary).

In short Vodafone probably don’t (yet) have the necessary infrastructure (network backhaul) installed at your serving FTTP exchange for them to offer you their service.

Openreach installed an ONT without you having ordered service?

Hmmm. As you suggest, that is odd.

What service do you have from Vodafone at the moment?

My thoughts exactly …..

I don’t think all is as exactly described in the OP necessarily.

In reply to a post by Pheasant:

I don’t think all is as exactly described in the OP necessarily.

OP post is very strange, could spam follow?

That's the second person to say they got an ONT installed without ordering a service from as ISP. Strange... is this something they are doing now?

In reply to a post by dect:

In reply to a post by Pheasant:

I don’t think all is as exactly described in the OP necessarily.

OP post is very strange, could spam follow?

Something seemingly doesn’t quite add up…dunno. How do you get a presumably fresh ONT installed by Openreach without an actual order from a CP? I can understand if it was an existing ONT, say moved into a new house.

Maybe it’s all kosher just a bit odd.

If it is a new build apartment or house then possible.

On Vodafone they only sell FTTP on a subset of Openreach FTTP areas, and even then there are two groups - one with speed options from 100 to 900 Mbps and another with just 100 Mbps option.

Hopefully it will become clear if/when OP posts again.

That would make definitely make sense, but the way the OP is worded doesn’t come across as a new build, quite the opposite. Maybe it simply is and they neglected to mention the fact.

In any event there’s not much that can be done other than wait or order service from another provider.

In reply to a post by dect:

Hopefully it will become clear if/when OP posts again.

There’s enough one post wonders about, unfortunately makes you suspect it’s just a spam ploy.

Mate, it was a special task for me by Openreach. I am the person after a long struggle managed to bring the FTTP based internet to my small area. So that is the reason Openreach did it as a gesture. My ISP Vodafone knows it. Now they do not need to send an engineer and even a few months ago Vodafone has sent me FTTP based modem/router. All the physical equipment are with me. Now, only things I need Vodafone to show the FTTP in their system to my address and order it to Openreach. Same time TalkTalk, Plus Net, Now TV they are also not showing about my address is now under FTTP. They still show copper-based internet.

At present, I am with Fiber 1 (FTTC). I get 17 Mbps dl and 0.71 Mbps ul under Vodafone. Literally a dodgy service since 2017 due to the error of Openreach. So after a long fight now FTTP and ONT are in my room. As it was the fault of Openreach so I never left Vodafone and still with it. Now, the irony is Vodafone is delaying updating its system to show FTTP in my area and take an upgrading service order from me. Now, I do not know how many weeks or even months will take for Vodafone to get the memo of the recent works of Openreach. Quite a strange situation for me.

What’s the imperative to stay with Vodafone on FTTP?

Good question!

When I switched to Vodafone in 2017, it was the cheapest with good service. Now for the FTTP, still have the competitive price that offers to a customer. No setup fee. I am after 100 Mbps dl and 18 Mbps ul which Vodafone offers £25 a month. So, lets see where it goes.

I would phone them.. Maybe they did not get the message, or they need a manual update of their systems.

My earlier question was relevant but wasn't answered. The reason for it was that if you are on FTTC with Vodafone then they do have a GEA cable link at the headend exchange. Though possibly need to augment it for the higher expected throughout of FTTP.

If you couldn't get FTTC with them that would mean they do not have any GEA links at the headend, so naturally FTTP not available until they do.

If they do provide FTTC there, first-line support are unlikely to be able to answer the question about GEA capacity.

They’ve probably got a 1 GbE cablelink for FTTC and would need 10 GbE for FTTP.

I was connected to Superfast 1, which I suppose to get minimum 29 Mbps dl and 8 Mbps ul back in 2017. But later my speed never went over 17 Mbps dl and 0.71 ul and frequent service drops every day. The reason is which was found later that my telephone cabinet is 2.26 km away from my house by an Openreach engineer. Openreach had supplied wrong information to Vodafone and all other ISPs. Now this year in June I managed to set the fibre cable and ONT in my flat. As I said it is a gesture by Openreach.

Perhaps what you said is right that Vodafone hasn't the mentioned GEA cable to my exchange at this moment.

Now, I am pressuring them since last Wednesday.

In reply to a post by Pheasant:

They’ve probably got a 1 GbE cablelink for FTTC and would need 10 GbE for FTTP.

Not if the OP could only get ADSL2+ .

hmmm

openreach did it as a gesture -- really explian

interesting so sounds like someone has done something that sound very unofficial and because of that it does not work as it been connected through the channels in the proper way

would be most interested to hear that that was and where it sounds most unlikley

Seems to me it was “ordered” actually via Vodafone, according to the OP in post above;

“So that is the reason Openreach did it as a gesture. My ISP Vodafone knows it. Now they do not need to send an engineer and even a few months ago Vodafone has sent me FTTP based modem/router. All the physical equipment are with me. Now, only things I need Vodafone to show the FTTP in their system to my address and order it to Openreach.”

He had ordered and was connected to a Superfast 1 service which is FTTC, albeit he was too far from the cabinet to ever attain the required speed.

Ahhhh ! The OP had replied to me with that info, and I missed it.

Mate, I have been tyring and requesting Openreach to sort it this problem since 2017. But later this year they agreed which was a new high official who is a good person. So I got the ONT with Fibre cable installation in my room. It is not that impossible. Now perhaps the GbE cable is the issue for Vodafone to update its database on my area.

I would like FTTP in my room, well my house actually, but no one can figure out how you got Openreach to install FTTP just for you, it doesn't make much sense. What type of premises are you in, a block of flats or a house? Have other neighbours been able to get FTTP as a result of you getting FTTP installed? Can other nearby addresses get Vodafone FTTP? If not maybe they can't supply it your area.

In reply to a post by Realalemadrid:

I would like FTTP in my room, well my house actually, but no one can figure out how you got Openreach to install FTTP just for you, it doesn't make much sense.

So the OP has an ONT but no FTTP ISP Openreach really haven't done the OP any favour's, why didn't they just say place an order with a FTTP ISP and we will come round then and install the ONT?

Edited by deleted (Sat 19-Jun-21 22:25:49)

Mate, I think you missed the point. From the beginning of the so-called Fibre 1 was a faulty one since 2017. Cause my cabinet and home distance is nearly 2.26 Km. After a long struggle, Openreach agreed to set FTTP in my area and installed the ONT in my room this June 2021. Now, if you have a similar case that you been dodged by ISPs websites that you can get 35 Mbps dl and 10 Mbps ul but later after connection you just get under 20 and 1 then you have a case with Openreach. Until then mate you have to wait when Openreach selects your area. In my case, Openreach just resolved their own mistakes. I hope you understood my point.

Whole thing is still bizarre. Are your any of the wiser?

In reply to a post by Pheasant:

Whole thing is still bizarre. Are your any of the wiser?

Nope.

In reply to a post by Mdmkam:

Mate, I think you missed the point. From the beginning of the so-called Fibre 1 was a faulty one since 2017. Cause my cabinet and home distance is nearly 2.26 Km. After a long struggle, Openreach agreed to set FTTP in my area and installed the ONT in my room this June 2021. Now, if you have a similar case that you been dodged by ISPs websites that you can get 35 Mbps dl and 10 Mbps ul but later after connection you just get under 20 and 1 then you have a case with Openreach. Until then mate you have to wait when Openreach selects your area. In my case, Openreach just resolved their own mistakes. I hope you understood my point.

We’re all scratching our collective heads on this one, because the following are just a few of the extraordinary things that lack consistency in collective real world experience with this stuff:

1. Openreach aren’t generally (or specifically) known for grand “gestures” of goodwill to install FTTP to an area or single property because of what is essentially a database error for an FTTC service.

2. Openreach don’t install FTTP equipment (an ONT basically) to an existing premises (the exception as noted are new builds by developers) unless they are in possession of a confirmed order from a communications provider. They do not accept any orders from end users. When rolling out FTTP, Openreach will terminate at the nearest pole top or underground chamber CBT and the service stays there until you place an actual order with a provider, at which point it is connected by Openreach into your property.

3. Why would Vodafone issue you months ago with an FTTP capable router for a service that a wasn’t ordered by you with them at the time and that they were unable to actually deliver as (a) there was no FTTP infrastructure serving your premises (b) they weren’t set up for it at the exchange (no or insufficient cablelink capacity)?

4. Why was the service installed to your “room” and not more generally either your “house” or “flat/apartment”.

These inconsistencies and unexplained aspects to your story make it barely credible.

Same in Ramsgate, most ISPs offered but not Vodafone. Simple answer was to order from EE instead and cancel Vodafone, I had purposefully not renewed my contract to leave my options open

In reply to a post by Pheasant:

These inconsistencies and unexplained aspects to your story make it barely credible.

Also possible there is an alt-net planning roll out in the same area with whom Vodafone are working with.

Mate, for your kind information;

Openreach is aware of the distance from the cabinet to someone's premise distance of the copper cable.

Openreach supplies the information to BT and all other ISPs (except Virgin).

Then Openreach acknowledged that in my case of the FTTC and Fibre 1 service that it did a mistake. Cause there was no way to find the actual situation prior to I get the connection. It was mismanagement and negligence by Openreach. It also supplies the speed issues and it knows if such a mistake is found no ISP can do anything. It has to be solved by Openreach. On that ground, I fought with them for years and finally made them agree to put FTTP in my area in 2021.

Vodafone issued it cause it was my second-time renewal. They gave me the modem/router which supports both copper and FTTP based internet service. Openreach engineer and as well as Vodafone technical department found the same. Same time when the decision was made that Openreach was setting FTTP network in my area I informed Vodafone about it.

Now, what Vodafone has to do contact Openreach and the specific exchange of mine to provide me with the FTTP based internet.

I hope mate you understood my point.

I and many others don't understand a word of what you are saying, what was the mistake that Openreach made? The fact that you were a long way from the FTTC cabinet, so are many other users wanting higher speeds and they can do nothing about it, so why did Openreach treat you as a special case, it just doesn't happen like that. As for your fight with Openreach they do not deal with the public, only ISPs so again your claims seem unbelievable.

Edited by Realalemadrid (Sun 20-Jun-21 18:29:32)

It seems openreach had the wrong line length data from the cabinet to the OP, thus giving incorrect speed estimates. This is not particularly unusual and once the error is found the data is adjusted and the end user via their service provider will usually be given the opportunity to terminate the service if there is a significant error.
What really doesn't makes sense is how they have gone from that error to getting openreach to build the FTTP network and then install into their room without any apparent service provider order.
I have seen many DSO escalation direct into openreach from end users but never heard of an FTTP install without an order

Look here Openreach did mistake by mismanagement and negligence back in 2017. It is very simple to understand mate. Now in easy words, we can say Openreach has cleaned its own mess. So it was not that special case but to resolve a fault. As you will agree now in 2021, it is not feasible to set a new FTTC cabinet within 100 to 300 meters distance from my house, on the street for me. So the FTTP is the best solution to get rid of this problem. That is what Openreach did now.

Edited by deleted (Sun 20-Jun-21 19:52:12)

In reply to a post by Mdmkam:

That is what Openreach did now.

Good you have FTTP in the home, but perhaps your chosen ISP (Vodafone) is not planning to enable your area for FTTP using OpenReach services. So you might need to find a different ISP to use the connection.

Mate, the liability relies on Openreach. What is the option for Openreach to just terminate or resolve the issue? If I went to the court then under the law of Tort the judge will find Openreach as a guilty party.

The below matters which the court would consider;

Did Openreach know the distance from the cabinet to mine house?
Ans: Yes.

Did Openreach supply the internet speed info to the ISPs?
Ans: Yes.

Did Openreach guarantee a minimum speed for me?
Ans: Yes.

If such fault is found can the ISP resolve it?
Ans: No.

Who can resolve it?
Ans: Openreach.

So on those grounds here Openreach is liable to resolve this mess. It is the UK here the laws are in my or any other internet subscriber's favour. I hope things are quite clear with you now.

Edited by deleted (Sun 20-Jun-21 20:05:15)

Thanks mate! I will be waiting and I am hopeful within a month Vodafone will resolve this issue. Cause I want 100 Mbps dl and 18 Mbps ul just for £25 a month. I think it is the cheapest in the UK!

Not its not clear at all. Are you suggesting that because they got your estimate wrong you threatened legal action and they decided to build FTTP and proactively install the kit in your room with no confirmed order? Who funded the network build, was it purely OR, community or privately funded, government vouchers, or just because they got your estimate wrong?

In reply to a post by Mdmkam:

Thanks mate! I will be waiting and I am hopeful within a month Vodafone will resolve this issue. Cause I want 100 Mbps dl and 18 Mbps ul just for £25 a month. I think it is the cheapest in the UK!

Cripes mate! This feels like some elaborate (and terrible) advertorial for Vodafone.

It was not estimated at all. BT and all other ISPs including Vodafone had guaranteed a minimum speed of 29 to 32 Mbps dl and 8 to 9 Mbps ul. An Openreach official itself acknowledged that they were aware of it and mistakenly put the wrong info in their database. They also provided the same info to the ISPs. Now, prior to the connection idea of such from my end is out of the question even Vodafone had not that idea. Or there was any other way to know such? Check again the analysis of what a court's judge would consider.

I mentioned before at present in 2021, it is not profitable to set a new FTTC box near my house for Openreach. So establishing the new FTTP network in my area is easier.

As I was the person who did this for my area so the installing of ONT in my room was a gesture from Openreach. That is what I am trying to say!

So how many premises in your ‘local area’ did Openreach enable recently with FTTP, presumably by your campaigning them?

What people don't understand is that any liability for Openreach providing incorrect speed estimates lies between Openreach and their customer, which is the ISP. I don't think there's any situation where an FTTC speed estimate being incorrect means an end user has a claim against Openreach, because there was never a contract between those parties.

In reply to a post by Mdmkam:

Check again the analysis of what a court's judge would consider.

The “court” would no doubt throw it out, it’s a speed estimate, not a guarantee. See extract from their terms and conditions:

6. BT's Liability
BT is not liable in contract, tort (including negligence) or otherwise for loss whether direct or indirect of business, revenue or profits, anticipated savings or wasted expenditure, corruption or destruction of data or for any indirect or consequential loss resulting from your use of or inability to use the Site, or from your relying on the accuracy or completeness of the Site content.
Nothing in these Terms and Conditions applies to BT's liability in respect of products sold under BT's standard product terms and conditions.
Nothing in these Terms and Conditions shall exclude BT's liability for personal injury or death caused by its negligence.

I think we should all accept we will never get to the bottom of what really happened and what actually trigged it.

Probably not no. The self-aggrandisement is starting to grate though…

In reply to a post by Mdmkam:

Mate

I find your very frequent use of the word "mate" as a form of address, throughout this thread, meaning anything but "friend", quite offensive. The tone of all the posts where you use it suggests more that you mean "you idiot" or "you stupid person".

You appear to be using it very angrily and aggressively.

We have many examples on these forums of people contacting the CEOs of not just Openreach, but more often of the whole BT Group, and getting intractable problems resolved very quickly and easily. Also well over a hundred examples of incorrect Openreach and BT Wholesale database entries being corrected after intervention by people on these forums with direct access to high-up staff in the BT Group.

We also have long-standing and highly respected staff of BT Group contributing in this thread.

What you claim has happened in your case is both unique in my presence here of over fifteen years, and not recognised as being possible by anyone.

As for:

Did Openreach guarantee a minimum speed for me?
Ans: Yes.

Openreach cannot give such a guarantee. Yes, they can impose a maximum speed, but the speed you get below that is entirely beyond their control.

Nor can Openreach force Vodafone or in any way influence them if they say they cannot supply you with FTTP when other companies can. If other companies can supply you with it, as you claim, then Openreach have made it available to all providers. If Vodafone can't, the solution lies in their hands. Nowhere else.

Could you please provide a post code so members here who are in the know can try to see if what you're saying is true or just a coincidence?

Vodafone don't sell Openreach FTTP everywhere, only a few areas.

Vodafone don't need to update their systems. They are quite aware that they don't offer FTTP in your area and this is intentional. If they offered it they'd have updated alongside the others when Openreach updated.

Either look elsewhere or wait a while.

In reply to a post by Mdmkam:

Thanks mate! I will be waiting and I am hopeful within a month Vodafone will resolve this issue. Cause I want 100 Mbps dl and 18 Mbps ul just for £25 a month. I think it is the cheapest in the UK!

It isn't an issue and they don't need to resolve it.

As CarlT already pointed out Vodafone have made the deliberate business decision to only sell OpenReach FTTP in a few select areas.
They have no intention of selling it nationwide at present.

Vodafone chose to give priority to CityFibre rather than OpenReach.

At the end of the day it's up to Vodafone where they do or don't sell FTTP.
They have chosen not to sell it in your area.
You need to pick another provider.

That's not how it works.
The guaranteed minimum speed is a speed that if not met or exceed means that you can cancel the service with no financial penalty to yourself.

Thanks
Dan

In reply to a post by j0hn83:

It isn't an issue and they don't need to resolve it.

As CarlT already pointed out Vodafone have made the deliberate business decision to only sell OpenReach FTTP in a few select areas.
They have no intention of selling it nationwide at present.

I just checked and it looks like I can get Voda's FTTP service (not that I want/need it), from my serving exchange at EAIPS. Which is somewhat ironic or perhaps not given that CityFibre have build out in the east of Ipswich, right up to the boundary of BT Adastral Park 😎

I guess there is no way of knowing which areas are enabled unless you use the Vodafone checker to find out. They haven't publicly listed the areas have they?

Edited by Pheasant (Mon 21-Jun-21 13:42:24)

25 premises!

Mate, there is a law on advertisements;

The Consumer Protection from Unfair Trading Regulations mean you cannot mislead or harass consumers by, for example:

including false or deceptive messages

leaving out important information

using aggressive sales techniques

Read ‘The consumer protection from unfair trading regulations’ for the rules on advertising legally.

https://www.gov.uk/marketing-advertising-law/regulat...

Openreach is not beyond its liabilities. It supplied incorrect information due to negligence. I am the sufferer. Here you can take the help of laws if you face the same.

Please see the Regulations that affect advertising. BT and Openreach can say whatever they like. But if they are aware of certain things then it can not provide incorrect information to the ISPs that can mislead a potential customer. It is the contravene of scientific fact.

Mate, you missing the point. Here the matter is very simple either BT or Openreach was aware of the distance. Even though they did not add the correct information on my case. Openreach official has acknowledged that it was a mistake in an email.

This thread is really entertaining, it gets better every time I read it.

Excuse me, I had no intention to dishonour your stands. I disagree with you more-less with your stand. Saying mate is not offensive in this case. Openreach knew about the distance but its IT and marketing department incorrectly informed the ISPs. Now, who is responsible for this? Of course Openreach. It is not rocket science to comprehend. Please check "Regulations that affect advertising
Advertising to consumers"

https://www.gov.uk/marketing-advertising-law/regulat...

In reply to a post by Rhynchelma:

This thread is really entertaining, it gets better every time I read it.

+1, mate.

Why you skipped the rest, may I know, please?

Did Openreach know the distance from the cabinet to mine house?
Ans: Yes.

Did Openreach supply the internet speed info to the ISPs?
Ans: Yes.

Did Openreach guarantee a minimum speed for me?
Ans: Yes.

If such fault is found can the ISP resolve it?
Ans: No.

Who can resolve it?
Ans: Openreach.

Openreach knew the copper cable length distance between my house and the FTTC box. It was not unknown at all. If it was an estimation then it has a case. But it has a record that is what an Openreach engineer told me back in 2017. He was sent by Vodafone. Now even though will you say, "Openreach is not liable"?

Please see the "Regulations that affect advertising
Advertising to consumers".

https://www.gov.uk/marketing-advertising-law/regulat...

Openreach can say whatever they like. But the state law says otherwise in my issue. Cause a section of Openreach was fully aware of the distance. Now, if it's an IT or database mistake here Openreach is fully liable.

What has the distance from the cabinet got to do with your problem? If you have FTTP available, as you claim, then distance from the cabinet is irrelevant.

It's history. FTTP does not come from cabinets.

They knew the distance. Internet speed is provided based on distance. It has to be considered.

In reply to a post by Mdmkam:

Please see the "Regulations that affect advertising
Advertising to consumers".

https://www.gov.uk/marketing-advertising-law/regulat...

Openreach can say whatever they like. But the state law says otherwise in my issue. Cause a section of Openreach was fully aware of the distance. Now, if it's an IT or database mistake here Openreach is fully liable.

Then sue Openreach. But make sure you have a decent bank balance first because you have no case. Just a lot of money leaving your bank afterwards.

If you have to pay Openreach's legal costs as well as your own, don't forget they will be using top flight lawyers.

In reply to a post by Mdmkam:

Please see the "Regulations that affect advertising
Advertising to consumers".

https://www.gov.uk/marketing-advertising-law/regulat...

Openreach can say whatever they like. But the state law says otherwise in my issue. Cause a section of Openreach was fully aware of the distance. Now, if it's an IT or database mistake here Openreach is fully liable.

You replied to the wrong person.
I said nothing about distance or advertising rules.
Frankly I couldn't care how or why you have FTTP.

All I said is Vodafone have chosen not to sell OpenReach FTTP in your area.
You need to pick another provider.

Somebody has asked me why Openreach did it as a gesture by setting the ONT and fibre cable in my room. I am just trying to explain by bringing the historical background on this issue.

I didn't need to sue Openreach anymore. As I said it just cleaned its own mess by providing the FTTP network to my house.

So who are you going to sue about what?

I got you now! But I will wait cause Vodafone said they will provide me FTTP by July!

The problem is resolved by Openreach. So my issue with Openreach has ended.

Edited by deleted (Mon 21-Jun-21 15:20:02)

In reply to a post by dect:

Could you please provide a post code so members here who are in the know can try to see if what you're saying is true or just a coincidence?

I think we can all take from your lack of response to above request as evidence that you are clearly making this whole story up.

This OP reminds me of Chud who was posting in March that he raised a CEO Escalation on a Monday and they were out 3 days later to roll out FTTP.

In reply to a post by Mdmkam:

25 premises!

Don't take this the wrong way, but how old are you?

In reply to a post by dect:

In reply to a post by dect:

Could you please provide a post code so members here who are in the know can try to see if what you're saying is true or just a coincidence?

I think we can all take from your lack of response to above request as evidence that you are clearly making this whole story up.

The other question I think most of us are pondering is ….

are you now, or have you ever, posted using the username ‘ADSLMax’ ?

In reply to a post by dect:

This OP reminds me of Chud who was posting in March that he raised a CEO Escalation on a Monday and they were out 3 days later to roll out FTTP.

Chud was a pseudonym. That was just Carrie throwing her toys out coz the broadband at Chequers was worse than the wallpaper from John Lewis. Poor old Boris picks up the phone to Clive and hey presto problem sorted. Happy wife, happy life. Clive gets a pat on the back and a CBE this month for his efforts 😎🤣🤣

In reply to a post by Zarjaz:

In reply to a post by dect:

In reply to a post by dect:

Could you please provide a post code so members here who are in the know can try to see if what you're saying is true or just a coincidence?

I think we can all take from your lack of response to above request as evidence that you are clearly making this whole story up.

The other question I think most of us are pondering is ….

are you now, or have you ever, posted using the username ‘ADSLMax’ ?

There are quirks in the sentence structure, choice of words and grammatical makeup of posts that I recognise from dealing with many foreign counterparts from a work perspective. The curious thing is it seems to be a hybrid of what I see commonly (and distinctly) from both Polish and South African descent, but intertwined with some British localisms. It’s quite peculiar.

You don’t half get some cards on here. I suppose make belief passes the time for some.

Edited by gary333 (Mon 21-Jun-21 23:31:14)

There are quirks in the sentence structure, choice of words and grammatical makeup of posts that I recognise from dealing with many foreign counterparts from a work perspective. The curious thing is it seems to be a hybrid of what I see commonly (and distinctly) from both Polish and South African descent, but intertwined with some British localisms. It’s quite peculiar.

You don’t half get some cards on here. I suppose make belief passes the time for some.

‘make believe’ surely ?

In reply to a post by Zarjaz:

There are quirks in the sentence structure, choice of words and grammatical makeup of posts that I recognise from dealing with many foreign counterparts from a work perspective. The curious thing is it seems to be a hybrid of what I see commonly (and distinctly) from both Polish and South African descent, but intertwined with some British localisms. It’s quite peculiar.

You don’t half get some cards on here. I suppose make belief passes the time for some.

‘make believe’ surely ?

Haha, good spot. Although, as some people treat FTTP as a god that must be worshipped (especially on ISPreview) and BT/Openreach as the demon that prevented the teachings then maybe belief is more apt.

But at least this topic has established a recognised way to infer that someone is saying stuff that interferes with my view of the world and so by extension is automatically rubbish.

In that situation, those used to corporate speak would start by saying "With all due respect . . . ". Now we know that the shorthand "mate" is an acceptable substitute around these parts.

Edited by GonePostal (Tue 22-Jun-21 09:31:23)

In reply to a post by GonePostal:

But at least this topic has established a recognised way to infer that someone is saying stuff that interferes with my view of the world and so by extension is automatically rubbish.

In that situation, those used to corporate speak would start by saying "With all due respect . . . ". Now we know that the shorthand "mate" is an acceptable substitute around these parts.

Do we now? So the one person above who has made their observation that “mate” is being used in a derogatory way is now somehow a reflection of “these parts”.

Should everyone just have the same view as you then, and not be allowed to express what they think freely?

Just for the record, I was not trying to say that any opinions I express are the only true way. I have been proved wrong in that respect so many times on this Forum and in other parts of my life that it would be foolish and arrogant to even think that. I was trying to make the point that if you are of that mindset you don't need the long-winded "with all due respect" any more, you can now just write "mate". I have never in the past and hope I will never in the future express any idea that people should not be able to post or speak as they wish.

It's a pity that my heavy-handed attempts at humour sometimes don't come across as just that.

Edited by GonePostal (Tue 22-Jun-21 12:57:51)

Maybe we are all underestimating the OP and they are a top legal barrister and have got Openreach up against the ropes for wrongly guesstimating their FTTC!!

Na I don't think so MATE 🤣🤣

sounds like a certain Mr. Max has a new account on here to me...

Nope. It isn't max. A few similarities but not the same type of stuff.

I was thinking earlier. What if it is true he has been complaining to Openreach and Vodafone for years, and someone nearby has actually gone for FTTPoD. Passing 25 properties?

Would that fit his description of what has happened, if we add it two possibles. First that his nice highup in Openreach did tell him that FTTP was coming, (but not why as that would contravene GDPR), and second that person somehow arranged a "new build" type installation of the ONT?

A bit far-fetched perhaps, but not impossible and could explain the sequence of events.

Edited by pluralist (Tue 22-Jun-21 19:42:00)

You can NOT get a FTTP ONT before the product is ordered. !

This is part of the order process from a BT Training Doc.

Referencing a GEA Cablelink connection within the GEA-FTTP order
When placing a GEA-FTTP order, it is mandatory to provide a GEA Cablelink (or ‘OGHP Service ID’)
within that order. This reference is used to ensure that the GEA-FTTP service is configured with
reference to the correct GEA Cablelink towards which the GEA-FTTP traffic must be routed.
The eMLC dialogue service shows the correct Layer 2 Switch ID which is required when placing the
GEA-FTTP order. A CP should use the provided Layer 2 Switch ID to look up the required GEA
Cablelink identifier in their own inventory to use as part of the order. Openreach will validate these
details to ensure that they are correct and will NOT progress the order without the valid Layer 2 Switch
ID.

In reply to a post by pluralist:

I was thinking earlier. What if it is true he has been complaining to Openreach and Vodafone for years, and someone nearby has actually gone for FTTPoD. Passing 25 properties?

Would that fit his description of what has happened, if we add it two possibles. First that his nice highup in Openreach did tell him that FTTP was coming, (but not why as that would contravene GDPR), and second that person somehow arranged a "new build" type installation of the ONT?

A bit far-fetched perhaps, but not impossible and could explain the sequence of events.

If the OP provided a postcode (or just exchange and cabinet number), then some kind connected soul could probably find out what the score was/is. It’s an intriguing story but in the grand scheme has just become voyeuristic nonsense 🤣

That copy/paste says nothing about ONTs?

You can NOT get a FTTP ONT before the product is ordered. !

What about new build sites where there is an ONT present and lit prior to the customers ordering ?

Just saying….

“With all due respect….” (that one’s especially for @GonePostal …the new build / developer scenario was covered off way back on Page 1, post #11 by Andrew.

APTMAN might’ve missed it. Don’t blame him really. This thread is like the snake that eats it own tail! Maybe that was the true intention.

OP has vanished too.

I've only got one page. What's on page 2 and how many are there?

Seems there are 4 pages in 'flat' mode.

There was a reason for the "Trophy" icon.

Settings:
Normal index
Active in the last week, (temporarily alter if necessary, which is rarely except after a holiday)
Descending date
Flat mode
Collapsed threads
99 parent posts per page
99 posts per page in Flat mode
Preview screen on
Text area columns 124
Text area rows 25
View sigs Yes
Show user information Yes

Much easier to use. Even on a tablets and phones in Landscape mode.

Now standing at 5 pages....
I'm running out of popcorn

In reply to a post by Pheasant:

“With all due respect….” (that one’s especially for @GonePostal …the new build / developer scenario was covered off way back on Page 1, post #11 by Andrew.

APTMAN might’ve missed it. Don’t blame him really. This thread is like the snake that eats it own tail! Maybe that was the true intention.

OP has vanished too.

Ah, you have confused me with someone who reads all the posts in these mahoosive threads ……..

Thought you were going to say something else at the end there! 🤣👍

We need a parliamentary select committee to investigate the claims made by the OP

I think “(show all)” in flat mode tends to do the same thing, as far as I can tell.

In a way, yes it does. But I frequently have 5 or 6 page threads. Show all then becomes a PITA, on any device. It can also really slow down the load time.

Ten per page in a thread is dreadful.

In reply to a post by pluralist:

In a way, yes it does. But I frequently have 5 or 6 page threads. Show all then becomes a PITA, on any device. It can also really slow down the load time.

Ten per page in a thread is dreadful.

I am not sure how people can use the threaded view, its a nightmare. Anyways you setup how many posts you want within the settings. I only see 2 pages on this thread due to having it set to 50 posts per page.

Edited by gary333 (Thu 24-Jun-21 17:02:43)

I think you're getting confused about who you are replying to .

As a minor point, Threaded mode wasn't being discussed. Then telling me I can alter the paging in settings when I have already made this post.

Facts are stranger than fiction. I faced such complexity due to the negligence of Openreach. I do not have time to waste making a fake story.

Why my age is an issue? Please focus the matter with info and logic.

That is not appropriate in my case. I did it for my small community so Openreach did it as a gesture. I think you didn't read this post from the beginning.

In reply to a post by Mdmkam:

Please focus the matter with info and logic.

OK so back to your story, If you can't get FTTP from Vodafone (many others have already explained why this may be the case) then get FTTP from another provider who will.

Question answered and solution given.

In reply to a post by Mdmkam:

Why my age is an issue? Please focus the matter with info and logic.

I focussed on your matter in post no. 2. You may wish to read it again. Numerous others have posted the same advice.

Perhaps you should simply threaten Vodafone with court and the law of tort. Evidently it worked for you before. They even rewarded you with an ONT. just a terrible shame they didn’t liven up a service for you.

and dect,

Guys, I have switched to a new ISP. So for now this case is solved. I decided not to wait for any longer to get the FTTP! Thank you all!

I am not sure how people can use the threaded view, its a nightmare

Always have done … for me it’s flat mode that seems illogical.

Different strokes innit